We booked this holiday back in September as I had decided I wanted a change from the usual UK Christmas. We flew from Gatwick on 23rd Dec with no problems and were greeted at the hotel with a welcome drink and people helping you to find your room. Its a large complex, lovely gardens, and the rooms and the hotel are very very clean. The rooms are large and have everything you need. The staff cannot do enough for you. We used the gym, indoor pool and spa. Its December so the outdoor pool was cold. The day to day temperature is around 23C warm enough to sit out and enjoy the sunshine which we had everyday. My children went on a camel ride on Christmas Day and we also went to Essouria, and my husband did the 4X4 Kasbah trip to the Atlas Mountains with my son, Food was what you would expect, but lots of choice, well cooked ! I needed a DR during my stay the hotel called one, he was there within the hour and prescribed what I needed which my husband fetched from a pharmacy 10mins walk away although the hotel kindly offered to get it. There is nothing nearby but the hotel provided a free bus into the city centre. The gala dinners on Christmas Eve and New Year were lovely. The entertainment isn't great very basic but we enjoyed sitting chatting in the bar at night and they have entertainment on in a theatre style room. The spa is lovely I had a facial there. We also made use of the WIFI in the bar area which is free. There are 2 other restaurants, Italian theme and Moroccan but one opens at the start of the week and the other later, so book when you arrive. I would recommend the Moroccan again its buffet style but the food was lovely and its very popular. We did pay quite a bit but it was Christmas. We had a faultless trip back into Gatwick. All in all a wonderful time and this was our second visit to Marrakesh, We stayed in a Riad last time and went to Carvan Seria but can really recommend this hotel, there is also a kids club which mine were too old to use. There was no problem with sun beds despite the hotel being full.
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