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“Lovely way to spend Christmas and New Year”

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ClubHotel Riu Tikida Palmeraie
Ranked #108 of 496 Hotels in Marrakech
Certificate of Excellence
Hemel Hempstead, United Kingdom
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Lovely way to spend Christmas and New Year”
Reviewed 3 January 2012

We booked this holiday back in September as I had decided I wanted a change from the usual UK Christmas. We flew from Gatwick on 23rd Dec with no problems and were greeted at the hotel with a welcome drink and people helping you to find your room. Its a large complex, lovely gardens, and the rooms and the hotel are very very clean. The rooms are large and have everything you need. The staff cannot do enough for you. We used the gym, indoor pool and spa. Its December so the outdoor pool was cold. The day to day temperature is around 23C warm enough to sit out and enjoy the sunshine which we had everyday. My children went on a camel ride on Christmas Day and we also went to Essouria, and my husband did the 4X4 Kasbah trip to the Atlas Mountains with my son, Food was what you would expect, but lots of choice, well cooked ! I needed a DR during my stay the hotel called one, he was there within the hour and prescribed what I needed which my husband fetched from a pharmacy 10mins walk away although the hotel kindly offered to get it. There is nothing nearby but the hotel provided a free bus into the city centre. The gala dinners on Christmas Eve and New Year were lovely. The entertainment isn't great very basic but we enjoyed sitting chatting in the bar at night and they have entertainment on in a theatre style room. The spa is lovely I had a facial there. We also made use of the WIFI in the bar area which is free. There are 2 other restaurants, Italian theme and Moroccan but one opens at the start of the week and the other later, so book when you arrive. I would recommend the Moroccan again its buffet style but the food was lovely and its very popular. We did pay quite a bit but it was Christmas. We had a faultless trip back into Gatwick. All in all a wonderful time and this was our second visit to Marrakesh, We stayed in a Riad last time and went to Carvan Seria but can really recommend this hotel, there is also a kids club which mine were too old to use. There was no problem with sun beds despite the hotel being full.

Room Tip: We stayed in 4112/4114 which is the far side of the complex but fine and quite
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  • Stayed December 2011, travelled with family
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Helpful?
1 Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (1,282)
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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English first
England
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 January 2012

Our first foray into 'all inclusive' - We weren't disappointed. The rooms were spacious, well maintained and regularly serviced. The grounds and pool were immaculate. The dining hall by its very nature needs to cater for large numbers which made the food just OK. Tables were readily available and always cleared efficiently. We booked the 'Italian' restaurant one night which we found atmosphereless and the food not worth the effort. Being on its own away from Marrakech itself we found the hotel a little remote. As the last bus back is 8 o'clock taxis are the only option. They are readily available and cost us 350 dirams return - we were dropped off outside KFC by the Djemaa El Fna. A trip to the high Atlas is a must. We used Legendes Evasions again and can't recommend them highly enough - 170 euros for four. We went with Thomsons which were efficient but found it difficult to believe that the rep spoke no french, e.g. he recommended a visit to the Margarelly Gardens (Jardin Majorelle) .We arrived quite late at about 8.30pm. The rep said the dining room closed at 9pm. We had to rush only to discover the restaurant closes at 10 o'clock! Having said all this you cannot dispute the value for money. Is it worth a visit? Yes.

Room Tip: Upstairs facing the pool. Rooms in block 4000 facing the morning sun.
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  • Stayed January 2012, travelled as a couple
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Helpful?
1 Thank Stretton-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 January 2012

This was the most beautiful and special place I had ever been too.

I was warned that Morocco could be a little scary and that it didn't have the best reputation especially in Marrakech, but when you step inside the Clubhotel Riu Tikida Palmeraie you are transported to PARADISE!

The rooms and hotel are amazing, the staff are very friendly yet professional, they go above and beyond and always have a smile and remember you.

The food was OUT OF THIS WORLD, great selection, amazing chefs and great displays!

It was so clean and was always being manned and cleaned by a cleaner or manager alike!

I am a wheelchair user and it was disabled friendly, they helped around the pool with beds and things!

I have already booked to go back next year and only came home a week ago today! Christmas was so special and they were so amazing!

1 small let down but do not let it put you off as they are new, but the entertainment is in house and can be a little amateur. but great for kids!!

Room Tip: Ask for a ground floor room near the pool. better sunshine x
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  • Stayed December 2011, travelled with family
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Helpful?
5 Thank Alana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yaxley, United Kingdom
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 January 2012

Picked a last minute deal early December, and Marrakech was a complete surprise, the
Hotel spoke good English, the all inclusive options were great and lots of food and choices to experience local dishes. Loved the Moroccan food and spices. The hotel and rooms very clean and the only slight annoyance was a fantastic outdoor pool that was ice cold (!)
The indoor pool was warmed by solar panels, so a good shout to go for a swim after 4pm when the heat of the sun had gone down. I left a customer comment to ask them to solar heat the outdoor pool to enchance the overall holiday and stay by pool later into the day.
Overall had a brilliant week, just what I needed, relaxing, sunshine, good food and plenty of alcohol and spirit choices on the all inclusive bar menu, all free.
I recommend this Hotel and would go back again, for the trips we went out on the discover Marrakech all day experience, was great, history in the morning and the souks in the afternoon, the 4x4 day trip to the atlas mountains was supberb scenery, and the sun set quad bikes adventure and tea stop was good too, read this review, book the holiday and have a great time x

Room Tip: Blocks 3 and 4 were further from the central hotel, and nice and quiet, as a city hotel, the view d...
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  • Stayed December 2011, travelled with family
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Helpful?
3 Thank mozza-hols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cottingham, England
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 January 2012

From start to finish this holiday has been fantastic, the hotel staff were absolutely brilliant, front desk a bit miserable at times but the rest of the staff excellent, the entertainment team made our holiday, always friendly and helpful. I know it's their job but it was as though they wanted to help and meant it. Manager thinks he can sing but he can't he should just leave it to the staff. Having never done all inclusive wasn't too sure what to expect but it was fabulous, they were never shy with the drinks, food was great, they had two extra restaurants, the morrocan is best, the Italian is just okay. Booked with first choice and the resort staff were brilliant, the holiday overall was excellent value for money considering we were staying over Christmas, would definitely go again . Even though the hotel is a bit of a way out of the town the hotel offer a shuttle bus to get in and out of the old town.

Room Tip: Rooms opposite the pool area get the sun during the day so would be good if you wanted to sit on you...
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  • Stayed December 2011, travelled as a couple
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Helpful?
3 Thank GibsonFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromley, United Kingdom
Level Contributor
145 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 31 December 2011

My daughter an I went here for a Christmas break and we were delighted with the hotel. The room was large and beautifully cleaned and presented each day. There grounds were tidy and all the staff were very attentive at all times. There meal times allowed for very flexible dining. At every meal there was a huge variety of meals available and yet they also managed to make each day different! The free Shuttle bus into Marrakech was very reliable but you must remember to book for this the day before if possible. The spa at the hotel has a range of treatments available and I can thoroughly recommend the body scrub, wrap and massage! The gym was well used and well equiped, the outdoor pool looked lovely but was cold on Christmas day when we took the plunge!! but the indoor pool was a warmer alternative. The entertainment team were very enthusiastic and put on some excellent shows during the week, some nights entertainment were not to my taste but the bar of the reception area was a pleasant area to sit and chat etc. Definitely a recommendation from me.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JacquiHop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 December 2011

I decided to take a holiday to Marrakech with my little son and friend for christmas 2011 and found Riu was suitable to encapsulate everything I was was looking for. Indeed Riu is the best rolled into one for relaxation, comfort and lots for kids. The grounds were so lush.The service and staff were tremendous and the selection of food was divine. The whole decor, cuisine, friendly staff was indescribable for Xmas Eve. There were shows everyday of the week and before that there is always a mini-disco for the kids and it was highly organised and fun. In the day there is also a mini club where the kids are looked after by lovely staff and the parents can escape freely for a few hours to either for a swim, spa or a drink whichever you prefer. I would recommend this hotel entirely. Written by Savi

Room Tip: Ask for a room with a balcony it has a good view of the scenic view and sunset.
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  • Stayed December 2011, travelled with family
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Helpful?
7 Thank Savitree S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Tikida Palmeraie

Property: ClubHotel Riu Tikida Palmeraie
Address: Route Fes, km 6 | Annakhil, Marrakech 40007, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #108 of 496 Hotels in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — ClubHotel Riu Tikida Palmeraie 4*
Number of rooms: 388
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