Stayed at this hotel for 4 days; Friday to Monday. Started off as a long day but all was well once at the hotel.. Pilot went sick at Gatwick long story but my review is about hotel. Arrived around 13.30 checked in and was told to go directly to the restaurant by the pool for lunch and come back for room keys and luggage, great idea. Being a large complex our 2 rooms seemed quite far away, but from day two we got used to the walking and didn't seem that far away, Our room was spacious and faced garden our daughters room was adjacent and smelt of cigarette smoke. We didn't want to change the rooms as this would separate us, luckily my wife packed air freshener. Both rooms had clean towels, bathrooms were clean every thing in rooms was good including the beds comfort levels. TV was only 15 or 18 inch but adequate as on holiday we didnt get back most nights till past midnight and had English channels. Electric safes worked and my daughter scrambled her codes, they came round with equipment and reset the safe no problems,
Outside- the gardens were immaculate and if you follow the route around the perimeter it is enough to digest your big all inclusive meals that we pigged out on. Tennis court is well maintained, you pay deposit for racquet and ball.other activity, French boules,volley ball on sand pitch, football pitch, 2 table tennis by pool, toddlers crech with paddling pool and activities.
Inside the hotel, plenty of seating spaces spread around the reception and lots of other lounge areas. 2 fire side sitting area. two bars open till midnight ( no bar snacks) by the pool bar, music, table tennis, lots of loungers and comfortable leather sofa style lounger seats. Restaurants x3 Food choices and range excellent at all three cuisines but bit bland as Moroccan use fruit for cooking, one negative we were looking forward to lots of lamb dinners like lamb tagine, lamb kebabs, lamb koftas etc only had Lamb tagine at the Moroccan restaurant and it was a disappointment,plenty of puddings and fruits and wine, beers, etc. Plenty of food through-out the day chips paninis burgers etc. Used Gym daily and then straight into the indoor pool massive size, which is next to the gym for quick early morning laps and water was already at good temp even by 7am. Entertainment- the group of young lads were energetic and were very good throughout the day and then put on show for us in evenings after 9pm till 11pm, they tried to get guests to join in karaoke, aqua dances,and all sorts through the day. restaurant service for breakfast to lunch and diner is excellent they are attentive always charming and smiling not being fazed our upset, as one group of ten UK men caused all sorts of problem in the Moroccan restaurant they just smiled and cleaned up. I felt inclined to apologies on their behalf. spirits are not branded and after ten doubles you are still not very intoxicated..yek.. Other aspects you my be interested, free shuttle for guests to the Souk, money exchange at hotel is good rate nearly 13 Dirhams to pound, Internet is still down form other previous reviews but we managed to get Royal restaurants wifi which is unprotected and had good signal, no idea where this restaurant was, but always managed to pick it up. If you need supermarket its only 15 minutes walk to your right, if your flight home is quite late you can have shower facility if you ask nicely. Other information souks are not as scary as people make it out, we thoroughly enjoyed chatting and having a banter negotiating for genuine fakes and shouts of cheaper then chips and shouts of better then Primark etc..goods packed in Tesco carrier bags amusing. Stay away from snake charmers and monkey owners. plenty of touts about they are all trying to make a living and if you let them then of-course they will. Change your money at hotel as exchange places are far and few in town. Great little alleyways outside the souks. Great food it is behind the government tourist shop, great lamb dishes and at local prices. Take the horse and carriage around £15 for 4 people gives you 1 hour sightseeing cheaper then open deck bus. Other information about hotel guests mix age range from young love birds to family to retired couples and freinds, mostly British. staff speak English and fluent French.Didn't visit the mountains as we wanted to chill and soak up the 22degree sunshine in January. Overall enjoyed our stay at RUI hotel in Palmeraie looking forward to mext uear same time for 4 day break.
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