genuinely have no idea how anyone could criticise this hotel. Ok pool is freezing but that was really the only negative thing about the place. The complex is quite big so rooms would be some distance if you had a mobility problem, on the plus side however we had a quiet room to the rear of the hotel with the sun hitting the balcony at around 4pm so lovely to sit out and watch the sun go down. Room was cleaned daily, whole place is very clean. Food is varied and plentiful, only of you are really fussy would you not be able to find something to eat !! Staff were all very accomodating and friendly. As the Thomson rep told us if you are nice to the morrocans they will be nice to you. Staff on duty in the bars and restaurants remembered and welcomed us which was a nice touch. We didn't go on any thomson trips and took the shuttle bus to Marrakech on a couple of days. Same applies here, just be friendly and firm and you will not get hassled. A lot of Morrocans stayed here over Eid so if the locals choose to stay that has to be the best recommendation of all. We would return without hesitation
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