I travelled there with my wife, after having read almost all comments on TripAdvisor. We were quite sure that we'll have great holidays. What a disappointment!!!
The resort and the rooms are very nice, and that's it.
The service is far, far, far away from what you expect in a so-called 5-star hotel. You can ask for everything - like in any palace, but here you are not sure you'll get it... Asking for the same thing 3 times is a need. Being on holiday with time to relax doesn't mean also that you want to wait for 20 minutes to get what you asked for.
I would be a bit softer in my comments if the hotel manager had been paying at least a bit of attention to our comments, but Mr Chapiteau just didn't care, he was very rude and said we can leave the hotel if we are not happy. I think it is truly a shame: a shame that you are told this as a client who paid £200+ per night, and a shame that this person is working in a client-oriented business. I would strongly advise my friends not to go to Dar Sabra. We have been already twice to Palais Rhoul, and there is no possible comparison.
Dar Sabra, you'll never see me again!
- Official Description (provided by the hotel):
- Feel at home at Dar Sabra Hotel. Located in a 2-hectare garden in the heart of the palm grove of Marrakech, Dar Sabra is a design and boutique hotel located 15 minutes away from the Medina and bustle of Marrakech and we offer a free shuttle to the Medina 3 times a day. Dar Sabra is an open air museum with famous contemporary sculptures, a sublime and cosy SPA with heated jacuzzi, 6 pools, tennis courts, table tennis, a gym, a free shuttle 3X per day between the hotel and the Medina. A very modern and luxurious 2 bedroom villa with private pool for lovers named Villa Di Rosa or several themes suites (contemporary superiors, Art Deco, Asian, Moroccan, African, Zen, Indian and Afghan themes). All rooms are air conditioned and feature a minibar, a flat-screen satellite TV, a hairdryer, free WIFI, and much more. Our chef proposes an international cuisine mixed with local flavors. The hotel also prepares Moroccan or special meals on request. The buffet breakfast can be served by the pool or in the restaurant with a large choice of fresh food. A free private parking on site is available to guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, Priceline, LoveHolidays, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Dar Sabra Hotel Marrakech reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.