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“A beautiful hotel in an ideal location!”

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Hotel & Ryads Barriere Le Naoura Marrakech
Ranked #63 of 501 Hotels in Marrakech
Certificate of Excellence
Reviewed 9 April 2014

What a wonderful hotel!

Perfectly located just a 10 minute walk to the main square.

The facilities and staff are just first class, nothing is too much trouble.

The guest rooms are of a good size, all with balconies facing the pool . . . Just perfect!

Highly recommended!

  • Stayed: May 2013, travelled on business
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Thank LauraO22A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this reviewResponded 11 April 2014

Dear Guest,
What a pleasure to read that you and your son enjoyed your stay at the Hotel Naoura Barrière and thank you very much for posting your comments on Tripadvisor!
We are thrilled that the service of our team was up to your expectations.
We truly hope to welcome you both back soon in Marrakech
Yours sincerely,

Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barrière Marrakech

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125 - 131 of 913 reviews

Reviewed 29 March 2014 via mobile

Nice clean heated pool-nice crew keeping it in perfect condition-nice spa. Rooms nice. The restaurant could be better considering the branding, had both lunch and dinner. Very correct and service minded staff.

  • Stayed: March 2014
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1  Thank Norrtugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this reviewResponded 31 March 2014

Dear Guest,

Thank you very much for having taken the time to write this beautiful comments on TripAdvisor, following your recent stay with us.
It was indeed a real pleasure to read that you enjoyed our services. Your enthusiasm for our team is very much appreciated and will be a great source of motivation.
Thank you again for your kind attention. And we all are looking forward to welcoming you at the Naoura Barrière.

Yours sincerely.

Arnaud BAMVENS
General Manager
Hôtel&Ryads Naoura Barrière

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Reviewed 26 March 2014 via mobile

Incredible suite at this perfectly located hotel. The reception staff really friendly, our suite bigger than ussual(we have a two level terrace where we could have thrown a party for 100 guests), the Spa menu fairly complete and the bar on the pool perfectly attended. 9 over ten. Perfection in Marrakech is getting closer....

  • Stayed: March 2014
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1  Thank mrgoldwind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this reviewResponded 31 March 2014

Dear Guest,

I want to thank you for sharing your comments on Tripadvisor.
We are delighted to know that you had a pleasant stay at Naoura Barrier
We look forward to welcome you again very soon.

sincerely,
Arnaud BAMVENS
General Manager

Hôtel & Ryads Naoura Barrière

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Reviewed 9 March 2014

A lovely luxury hotel, only 10 minutes walk from the main Big Square.

Once you are in the hotel you would never know you were in the heart of the city, beautifully landscaped, excellent service, really big pool.

Rooms are very spacious and luxurious with a balcony (we had a room overlooking the pool).

Concierge - there is a lovely helpful lady on the desk called Amal, seek her out and she will tell you about some lovely restaurants. Be wary though they only recommend restaurants that they get commission from. So do your research first (on Trip Advisor) before asking her opinion on restaurants. We were recommended a really good fine dining Thai - Mai Thai. This is a lovely restaurant if you are celebrating something special.

If you book any restaurant through concierge then make sure you ask them to pick you up to take you back to the hotel after your meal. This isn't something they advertise but it is part of the service.

Hotel Spa - pool and jacuzzi pool is free of charge but the water is too cold!

Only downside is, they leave you bottles of water (free of charge), however if you take any bottles of water out of the mini bar they you are charged! Not sure why, they are the same bottles of water that they leave by your bedside!

Was a little disappointed when we went to check out and was charged for the water. A hotel of this calibre should not annoy guest by doing this, we paid a high room rate, we should not expect to have to pay for a a few bottles of water! A can of drink from the mini bar will cost you £5, so no matter how thirsty don't take the mini bar, order room service it will be cheaper!

Other than that we had no other issues and really enjoyed our stay. Would definitely come back again and highly recommend.

  • Stayed: February 2014, travelled as a couple
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1  Thank Sushila1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this reviewResponded 18 April 2014

Dear Madam, Dear Sir,

We are very sorry about your past experience at Hotel Naoura Barriere. Please note this is absolutly not in our habit to give such a level of service.
I did make a point with my team about all your remarks.
We make our best to improve the quality of service and standard you are expecting to find in our hotel.
I only wish that you would give us another chance to regain your trust and hope to have the pleasure of welcoming you back to our restaurant on many future occasions.
Best regards,
Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barrière

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Reviewed 4 March 2014

Just got back yesterday and felt I owed the staff my thumbs up. I really liked this place. It's close enough to all the sites to make walking easily manageable, okay so we were there in February so it was still a pleasant 22℃. But my main reason for writing this review was to tell you about our departure. Our flight out was at 7:15am, we had to leave the hotel at 5:15am (I don't like early mornings). So I asked for breakfast in the room at 4:30am, now with hindsight I realise I probably didn't order it correctly, come 4:30am Monday morning no breakfast! I called the desk at 4:35am they said they'd handle it, 2 minutes later they called back, they had no order and what would I like. I told them and like magic at 4:45am they got it to the room and apologised for the mix up. What can I say, they went the extra mile! Thank you.

  • Stayed: February 2014, travelled as a couple
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Thank 26cd6ce3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this reviewResponded 31 March 2014

Dear Client,

Thank you for taking the time to let us know about your experience although you were somehow disappointed.

Your comments are extremely important to us as they help us to improve the quality of the service.

I have shared your comments with our team and I may assure you that we will take those comments into consideration to improve our quality.

I only wish that you would give us another chance to regain your trust and hope to have the pleasure of welcoming you back to our restaurant on many future occasions.
Best regards,
Arnaud BAMVENS
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

The Naoura Barrière is definitely worth the money. It is an experience, it really is! I can safely say this is the best hotel experience I have had in many years.

Upon arrival, we were designated a specific butler/assistant for the entire duration of our stay.

The hotel is spread over a beautiful garden landscape, centrally located in Marrakesh near the heart of the medina. It offers a peaceful setting and luxury facilities.

Our suite was located on the ground level just opposite the pool and next to the Diwi Kids club. It was spacious (with an added hammam!) and with all the modern amenities and en suite facilities that you would expect from a top hotel. The kids club (Diwi club) was absolutely fantastic and the kids just loved it. They kept going back there every morning and evening for the usual day to day activities and fun and goodies (they were given disposable cameras). This club also used to provide meals to the kids, which is just going the extra mile, as you wouldn't expect that at all!

Special touches included very comfortable bathrobes, DVD players and a balcony. The chairs outside were really comfortable and it was quite relaxing at night time to sit outside.

Swimming pool was nice and clean at all times with all the necessary swimming aid for the kids.

The hotel is ideally located near the airport and walking distance to many key attractions.

Highly recommended for anyone staying in Marrakech.

  • Stayed: June 2013, travelled with family
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2  Thank tahirasahar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this reviewResponded 15 February 2014
Google Translation

Chère cliente ,
Quel plaisir de lire que vous ayez apprécié votre séjour à l’hôtel Naoura Barrière et que nos services proposés étaient à la hauteur de vos attentes !
Merci beaucoup de la part de l’ensemble des équipes d’avoir partagé vos impressions sur Tripadvisor.
Nous vous attendons avec impatience pour votre prochain séjour parmi nous.

Très sincèrement,
Arnaud BAMVENS
Directeur Général
Hotel & Ryads Naoura Barrière

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Reviewed 4 February 2014

We had a wonderful holiday at this hotel. We had 12 days there in January. Our room was huge with his and her bathrooms. Everywhere was very clean and the staff were helpful and friendly (cannot understand previous comments regarding the staff?) thanks to Mr Coco whom we chatted with at breakfast and the smiley pool man! The food was delicious and our breakfast which we had in our room a lot in dressing gowns and slippers! was just fabulous. A great big thank you to all the staff for making our holiday so special X

Stayed: January 2014, travelled as a couple
1  Thank cuddlesWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud B, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this reviewResponded 5 February 2014

Dear Guest,
Thank you very much for your wonderful comment on Tripadvisor, it has been a real pleasure to read that you have enjoyed your stay with us!
Naturally I have shared your feed-back on our service with the team, this is a great source of motivation for all of them.
We are looking forward to your next visit to Paris and to have the pleasure to meet you again.
Yours sincerely,

Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barrière

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel & Ryads Barriere Le Naoura Marrakech

Address: Rue Djebel Alakhdar | Bab Doukala, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Marrakech
#34 Spa Hotel in Marrakech
#45 Luxury Hotel in Marrakech
#68 Family Hotel in Marrakech
#83 Romantic Hotel in Marrakech
Price Range: £129 - £420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel & Ryads Barriere Le Naoura Marrakech 5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hotel And Ryads Naoura Barriere
Hotel Ryads Naoura Barriere

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