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“A wonderful, peaceful oasis”

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Terra Mia Marrakech
Ranked #100 of 1,146 Marrakech B&B and Inns
Certificate of Excellence
London
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A wonderful, peaceful oasis”
Reviewed 5 April 2013

We stayed at Riad Terra Mia with our two 7 year old children over Easter for 5 nights; we stayed in one of the villas. The Riad itself is beautiful, clean and peaceful. The main meals we had there were really delicious (tajines and couscous dishes especially)- my best meals in Morocco; the breakfast comprised of yogurt, bread and croissants (or pain au chocolate), pancakes- it did not vary much. One is not allowed to bring food and beverage into the Riad, and perhaps providing some fruit would be a welcome addition. It is worth noting that the pools are not heated, and that the pool in the villa does not have a shallow end-however, they are beautiful and our children used the main pool which has a shallow end ( the water was unseasonably cold-I'm told it is normally warmer at this time of year). Terra Mia is 25 minutes from the Medina and about 30 minutes from the airport. One free return shuttle ride is offered each day- otherwise a taxi one way is approximately 150dr, or 250 dr return- the times of the shuttle rides are negotiable, but were generally offered to to leave at 10.30, 3.30 or 5.30 from the Riad. The staff at the Riad were incredibly helpful; we felt safe and well cared for. Hakim and Omar speak excellent English and were always at hand to answer any queries- they are honest and trustworthy and care passionately about their Riad. Hakim phoned us on our way to the airport to apologise for not being able to see us off himself and say good bye, and to enquire as to whether my wife enjoyed her massage on the last day- a nice touch.

On our way to the airport, our children asked when we could return again- I think they loved the space and freedom to explore - in fact we did not go on any of the excusions which the Riad can organise (incl horse riding/camel riding, trips to Atlas mountains). As any parent knows, if the children are happy...

  • Stayed March 2013, travelled with family
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Helpful?
1 Thank AngeloLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 reviews from our community

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Rating summary
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  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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English first
1 review
Reviewed 30 March 2013

 Great place to stay after long days with sightseeing in Marrakesh or elsewhere nearby. Me and my son are very happy we decided to spend our easter vacation at this amazing and beautiful place. The owners did their outmost to meet our needs and help us organise our trips in a safe and good way. We will come back to Terra MIA. We will miss this peaceful place with the nice flowers, olive trees, cactus, bird singing all day round, my morning jogging in the huge garden, the star watshing in the evenings, the beautiull moon and every thing... We love this place. Thank you for making our vacation unforgatable. See you again Terra Mia.

  • Stayed March 2013
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Helpful?
Thank ramzi30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
Reviewed 24 March 2013

Terra Mia has been one of my best trip in Marrakech for a long time and I would like to say thank you to the amasing people working there.
I particularly appreciated the quick reactions to all our specific requests (my boyfriend is a vegetarian and they kindly adapted the meals to him).
As I am moroccan (living in Amsterdam) I am very demanding in terms of food and I recognize that I was well surprised by the quality of the food (we almost did not go out for dinner).
The quality of the service is very high compared to the low prices applied at Terra mia which is so enjoyable as a lot of places are over priced in Marrakech. It was such a great time that I asked the manager if I could organise my birthday there next summer and we kept in touch for the organisation. I am convinced that they will provide me the best organisation for the event.
I will let you know about that.

  • Stayed January 2013
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Helpful?
Thank nadkhats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goes, The Netherlands
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 March 2013

Before our trip we called the owner by telephone, to be sure if their's heating in the rooms( it was winter and we had children and a baby with us) They told us that the rooms have airco & heating. But the rooms where freezing cold, the heating was broken. So we took a bath to warm up. But there was NO warm water.. The sun -heating did not work (no sun) and..they started up the other heating to late, that takes hours.. We were very disappointed, we were tired from the flight and very cold.
The food is to expensive, about 4 times more than in the city. Las but not least, in the morning we had to be at 07.00 o'clock at the airport for the return flight. The owner said that he could not bring us! It was 'against their rules' bringing people before 8.00 h. to the airport!!!. What means his rules i guess We had to find a taxi ourselves. But Terra Mia hotel is 40 min. from the center of Marrakech and about 50 minutes from the Airport. In the evening the 'prepared' our breakfast, they preferred to stay in bed of course. We had to heath our (to old) coffee in the kitchen in a microwave. SO..NO MORE TERRA MIA FOR US.

  • Stayed February 2013, travelled with family
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Helpful?
3 Thank Jacoba P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerramiaKech, Directeur général at Terra Mia Marrakech, responded to this review, 12 March 2013
Dear Madame,

I do confirm you the information about heating in the rooms. Our airco are also working as heating. We switched them on for you that night, I do remember. It took exactly one hour and half for warm water which has been fixed few months ago after a problem with some other guests and we explained you that matter as soon as you arrived before diner. You said that you will deal with that after diner and the water was very hot after that. So as the room.

We never said that our restaurant is not more expensive than the little Jamaa Lfna square restaurants where you can have food for less than 5 euros. We have a staff, a lot of expenses to keep our gardens, riad and villas always nice and clean.

So it is quite hard and very unfair to be able to write this kind of reviews on trip advisor just because I refused to give you two free nights in our riad in exchange of something that you wanted to offer to us: you said you were in Morocco to make a movie and you wanted to have two free nights in exchange of an advertising for our Riad in your movie. I answered that this was not an interesting proposition to us.

So please, I would like to understand how, with such a disappointing experience you decided to come back a week later and also asked for two free nights in such an awful place? It is just for my personal information.

For the taxi, I asked you if you want one and you said that your husband will bring your daughter to the airport and that there was no need to call him. In any hotel in the world, you pay your taxi to get from and to the airport. Here, we offer the shuttle for free for our guests between 8:00 am 10:00 pm. That is written in our protocols in the rooms.

After all the efforts we provide for our guests well being, I think that such reviews are totally unfair. Just write whatever you want because we refused to offer you two free nights, we want people to know our side of the story on trip advisor and we will also ask them if this review can be removed because it is based on a personal disagreement. In fact it basically says: do what I want or I write a bad review. It is exactly that!

By the way, we are exactly 25 minutes from Marrakech and 30 minutes from the airport,you can confirm it on other reviews.

Hakim ESSADIQ - General Manager
Terra Mia Marrakech SARL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2013

We spent a week break here with two children aged 4 and 6. Beautiful setting, excellent hospitality, great food. 15 minute drive to city centre, with shuttle trips arranged as required. Children enjoyed the grounds, pool and the on site tennis/football ground. Marrakech is a fabulous, kinetic city but we appreciated the clam afforded by the location of the hotel. Overall, we had an enjoyable and memorable stay.

  • Stayed February 2013, travelled with family
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Helpful?
Thank JonGho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finchamstead
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2013

We stayed here for a few days over New Year. Our stay began with us being picked up by the the lovely Omar who, along with his sons Hakim, Emin and all the friendly staff made our stay very special. Nothing was too much trouble. For instance, arranging trips to and from town and sorting out an excersion with a tour group who we had forgotten to verify our trip with!
We opted for a riad out of town and this turned out to be a great choice. The riad and grounds are beautifully kept by a happy and friendly team. It is nicely secluded in wonderful surroundings. Lunch on the balcony or terrace was particularly nice with a breathtaking view of the Atlas mountains. All the meals were delicious and freshly prepared,
And a massage in the riads own Hamman is highly recommended.
We found it a perfect place for a romantic getaway.

  • Stayed January 2013, travelled as a couple
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Helpful?
Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2013

We found Terra Mia to be a quiet and very relaxing haven after a day in Marrakech. We spent four nigths here and enjoyed it very much. The owners and the staff were all extremely kind and helpful and arranged excursions and transports into the city. Furthermore the meals we had at Terra Mia were just delicious. We can highly recommend Terra Mia as a base for visiting Marrakech and the neighbouring areas.

  • Stayed December 2012, travelled as a couple
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Helpful?
2 Thank thomas a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Terra Mia Marrakech

Property: Terra Mia Marrakech
Address: Km 12 Route de Fes, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #100 of 1,146 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Terra Mia Marrakech 4*
Number of rooms: 7
Official Description (provided by the hotel):
Riad and Villas decorated and constantly fitted out with passion in the purest Moroccan tradition for a successful holidays in Marrakesh. Mia was in hiding is situated on the road of Fes, in 15 km of the city center and in 20 km of the airport. Near the Palm grove, the golf, and the leisure centers (Quads, dromedaries, Buggies, Paint ball, horses and ponies). ... more   less 
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Also Known As:
Terra Mia Marrakech Hotel Marrakech

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