We stayed in this riad for 3 nights at the end of our Moroccan trip. We had stayed in 3 or 4 other riads so had an idea of what we could expect.
We had a great experience. The staff were very lovely. They let us use their phone to confirm transfers (ringing Morocco and France) and they spoke to the Moroccan company in Arabic to avoid any confusion as we only speak English and some French. They did not ask for any reimbursement for this.
Another member of staff offered to wash several pairs of socks that my husband had left out, feebly handwashed- we'd been been travelling for over a month at this point and it was so lovely to have them delivered back to us about 3 hours later, clean, dry and warm! Again, many places would demand a high fee for same-day cleaning but she did not charge us!
We undertook the cooking course advertised on the riad's website which was fabulous. A great chance to learn from their chef and it was a lot of fun. The dinners were delicious.
The we met the manager, a Frenchman, on day two and he took the time out to recommend to us some places to visit in Paris which was fantastic. He was very friendly.
Our room was cleaned each day, mint tea on arrival, all around the staff were courteous and friendly. The riad itself was quite spectacular and beautiful. Each room has a theme. The shower was great!
The riad is just inside the medina wall and virtually silent inside- you can't hear the busy medina at all! It was like a bubble of tranquility. Great for when you've had a busy day of walking around the souks which are closeby. It is also very close to ATMs, bureau de change and a very large supermarket.
We left at 7am on our last day and we spoke to the staff at around 5pm the afternoon before asking what time breakfast might start, and if there was a chance we could just organise for some bread or something to tide us over. They wouldn't have a bar of it and the full breakfast was away for us at 6.30am, coffee included, despite much protesting from ourselves that it was unnecessary! It was very kind of them.
The fire alarm in our room went off at around midnight one night and within about 2 minutes, one of the staff had arrived with a ladder to fix it for us.
Overall we had a great stay and we were particularly thankful for the staff- every member of staff we encountered went above and beyond in some way. Thankyou so much for having us stay!
- Official Description (provided by the hotel):
- Idéalement situé à deux pas de la Mosquée Bab Doukkala et des transports en commun, le Riad Zayane est une magnifique maison d'hôtes de Marrakech à cinq minutes à pied des Souks et quinze minutes de la place Jemaâ El Fna . Outre ses 5 chambres et suite climatisées à la luxueuse décoration métissée, le Riad Zayane dispose d'une terrasse sur le toit avec solarium, d'un salon et d'une salle à manger ainsi que d'un magnifique patio aux zeligues bicolores avec bassin et fontaine traditionnelle, où vous pourrez vivre un dîner aux chandelles des plus romantiques autour de mets savoureux typiques de la tradition culinaire marocaine, concoctés par la cuisinière du Riad. Le personnel est disponible 24h/24 et vous aidera à organiser excursions et visites guidées de Marrakech et ses environs, ou encore à réserver une table de restaurant et autres billets de spectacles. Un service de navette pour l'aéroport vous sera fourni sur réservation préalable. Enfin, l'accès Wi-Fi est gratuit dans tout le bâtiment. Un parking payant se trouve à proximitéIdeally located near Bab Doukkala Mosque and the public transports, Riad Zayane is a beautiful Marrakesh guesthouse within a 5-minute walk from the Souks markets and 15-minute walk from Jemaa El Fna square. In addition to its 5 luxury guestrooms and suite exquisitely decorated, Riad Zayane has a rooftop terrace with solarium, a lounge and a dining room, as well as a beautiful patio tiled with zeligues and boasting a traditional pond and fountain, ideal setting for a romantic candlelit dinner over tasty dishes of Moroccan cuisine, concocted by Hayat, the in-house cook of the Riad. Staff are available 24/24 and will help you organize excursions and guided tours in Marrakesh and the surroundings, or to book a restaurant and tickets. A shuttle service to the airport will be provided on prior reservation. Eventually, a free wireless Internet is available throughout the building. Charged parking is available nearby ... more less
- Reservation Options:
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- Also Known As:
- Riad Zayane Hotel Marrakech