This place probably suffers from the fact it is used by a lot of budget travel companies, so in a way doesn't really need to try too hard.
On my arrival the reception staff were not too interested in helping.
The rooms are OK , Worn but clean, rather bland and spartan. The bathrooms are shabby, as are the towels and hot water totally unreliable. In December this was not a plus.
Public areas are ok, breakfast is good enough but not a buffet. We had dinner there the first night and I was delicious.
As part of a tour, it is a reasonable place, except for lack of hot water, but if you're an independent traveller, you'd be better of staying closer to the medina and in somewhere far more atmospheric and with some character.
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