We recently stayed here with our daughter ,son in law and 5 chidren as a recommended stopoff after the hustle of Marrakech.
The location, and the gardens were truly amazing and the pool area really beautiful. Our rooms were individually Morrocan and pleasant.
The main problem with this Hotel is the total lack of management.It needs a competent manager to shake the hotel staff into some sort of organisation. The service was poor and incompetent particuarly at meal times . At breakfast we ordered cheese omelettes and received 2 fried eggs covered in parmesan and Scrambled eggs resembled a shredded omelette! We then asked for boiled eggs which finaaly came but it took 15 minutes to bring some teaspoons to eat them with.
There were lots of children there over Easter but very little choice for children to eat unless they liked Tagine.Despite requesting English breakfast tea on the first evening we arrived none was ever forth coming.
The sun loungers were comfortable but extremely dirty and needed the pool attendant to wipe them down with soap and water reguarly. We had rain followed by sunshine and there were pools of muddy water on every bed.
The pool toilet was broken for the 3 days we were there with the cystern lid lying on the floor.
This Hotel has the ability to be a 5 star delight but unless the owners get to grips with the lack of management and overall complacency then visitors just wont return.
- Official Description (provided by the hotel):
- Just 10 minutes from the center of Marrakech, The Hotel by Beldi sits in the magnificent 14 hectares of the Beldi Country Club. Here you will find a charming blend of Moroccan tradition and French chic. A green oasis of charm, ancient olive trees, stylish swimming pools and restaurants with views across the rose gardens to the Atlas Mountains. The 28 suites, exquisitely and individually furnished in the Beldi style, have been built to resemble a Moroccan village, with its narrow alleyway's, shady court yards and riads. The hotel has a swimming pool reserved for residents only, surrounded by olive trees and gardens. There is a garden restaurant and an indoor winter restaurant with a fireplace. There is one tennis courts and a delightful small 'home cinema'. During the winter, the swimming pool in the orangeraie of the Beldi is heated. ... more less