I booked this holiday based on the reviews on this site my advice to others is don't.
We arrived at the hotel in the evening to be face with a demonstration outside as a number of staff were fired, as the taxi pulled in we were greeted by a security guard with a barking Doberman showing me his lovely teeth. On arrival to the reception it was dark the atmosphere was terrible and the lovely girl didn't speak English.
After unpacking we went down to dinner ,there was a reasonable choice but everything was Luke warm, we put it down to being a little late.
Following morning at breakfast we asked for coffee ,the choice was warm water from a thermos ,for tea I guess or warm coffee from a thermos, the waiter have really not grasped the concept that the water needs to be close to boiling to make tea as the second flask was just as cold, the food for breakfast reminded me of my hotel breakfast in Poland 20 years ago.
The Luke warm dinners continued all week, when questioned I was advised to use the microwave
The hotel and its staff especially the entertainers, the ground staff were perfect , cannot be faulted , the kitchen staff were terrible ,the food was atrocious , always Luke warm and many times badly Cooked if not raw. The reception staff were Stone age At best.
An isolated incident due the the. Chef being fired.maybe, 2 out of 3 of us had stomach issues , the thought of eating still makes us feel ill 2 days after our return .
- Official Description (provided by the hotel):
- This 5-star hotel and spa is located in central Marrakech, a 10-minute drive from Menara Airport. It offers a fitness centre with a hot tub, and a garden with solarium. The air-conditioned guest rooms at Les Jardins de l'Agdal Hotel & Spa have a traditional Moroccan décor combined with modern features including a flat-screen TV. All rooms feature a contemporary seating area and a balcony with a view over the garden or the outdoor swimming pool. Les Jardins de l'Agdal features a restaurant with Arabic décor serving traditional Moroccan cuisine. The hotel also has a bar featuring a fireplace, in use during the winter. Breakfast is served every morning. The spa at Les Jardins de l'Agdal Hotel offers a hammam and heated indoor pool. Beauty treatments are on offer upon request. Agdal Hotel also features a nightclub called CAT. With free parking on site, this hotel is just 5 km from the famous Jamaâ El Fna Square. Free Wi-Fi connection is available in public areas. Agdal is a great choice for travelers interested in hot weather, sunshine and friendly people. We speak your language! ... more less
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