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“Beautiful riad, beautiful setting, beautiful food”
Review of Riad Anyssates

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Riad Anyssates
Ranked #140 of 496 Hotels in Marrakech
Certificate of Excellence
London
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Beautiful riad, beautiful setting, beautiful food”
Reviewed 30 August 2013

This was a lovely riad which we found on Mr and Mrs Smith but managed to book on booking.com (because Mr and Mrs Smith Family do not list it and their couple section have a rubbish website for booking with children!)
Anyway the riad itself is gorgeous! Beautifully and lovingly restored. It feels modern but there are lots of traditional touches.
We stayed in the Sarah suite with our two girls aged 9 and 10. It was more than large enough. They had two little beds and we had a huuuuge bed which was a delight to sleep on. I didn't even wake up for the 530am prayer calls as I slept so soundly. The air conditioning in the room is icy cold and it is spotlessly clean. However if you get this room, be careful of the heavy ras shower which fell on my foot on the first day when I put the water on. The water pressure makes it jump out of its resting place so we had to secure it with a hairband!
The pool is larger than other riads from what we saw and is a wonderful way to cool off in the Marrakech heat. At night it is lit with wonderful lamps so there is a lovely atmosphere just lounging around.
There is a bar and you can get good wine and beer at reasonable prices. It's all added to your bill which unlike other places we stayed in you can settle by credit card.
There is also a hamamm which my husband and I both used. He had a massage and I had a traditional hammam which was really nice for 20E.
The staff are lovely. They don't speak much English so you do need to be pretty good at French. There was also a French man called Jerome who was very helpful about places to go.
The challenge is finding this place. Book a petit taxi even if you are driving because the street names change all the time and this 'derb' is a tiny tiny street off a tiny street! The are two entrances. Use the front one vs the back if you are driving as it is closer to the parking which we paid 20 Dhms per day/night for. Taham knows the parking chap very well so make sure he comes with you to get that price.
The breakfast is comprehensive but the same everyday. Some variation would have been nice as we were there for three days. The dinner is a must have. We paid 20E for a fantastic three course meal which was a mixture of French and Moroccan. It's just served at a lovely relaxing pace and tasted amazing. They were really happy also to split one adult meal for my girls which always goes down well with me. No fuss. Everything was a yes.
There is also a lovely rooftop area for relaxing and a living room with comfy sofas, rugs, throws and a fireplace.
Would certainly stay here again.

Room Tip: All the rooms are lovely
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  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank RoeFamilyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie D, Gérant at Riad Anyssates, responded to this review, 9 April 2015
Dear guest,

Thank you for your wonderful review, the team and I are delighted to read that you had a good time with us and that we were able to help make your discovery of Marrakech a pleasant one. Come back soon with the kids or just the 2 of you for a romantic escape!

Nicolas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
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English first
London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2013

Overall our stay at Riad Anyssates was very good and I would recommend it to couples, small families or small groups of friends. We booked an airport transfer for our arrival which I think is a good idea as the Riad is a little hard to find. We did not meet Nicholas from previous reviews but his colleague Jerome was there instead.

Jerome runs a tour company that organises 1-3 day trips out of Marrakech. He was welcoming and friendly but we found him to be a bit of a strange character. He was negative about a lot of the tourist sites within Marrakech and we got the impression he was trying to get us to book on to one of his tours instead of doing our own thing around the city.

Overall, a very nice stay – however I recommend to do your own research on activities and restaurants and steer accordingly!

The good:
Location, cleanliness, friendliness, furnishings, manicure/pedicure, massages

The bad:
Breakfast - basically bread, butter, jam and coffee which was disappointing at these prices. Ok for those who like sweets in the morning but a boiled egg or slice of cheese would be nice for the rest of us.

Down the middle:
Dinner – decent food and price but it was service over an hour later than we requested and the staff spent the whole time we were eating cleaning the roof terrace. So instead of a nice romantic atmosphere we got treated to a 2 hour showcase of hosing and wiping.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nobananas13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie D, Gérant at Riad Anyssates, responded to this review, 9 April 2015
Dear guest,

Thank you for taking the time to write this review, it is much appreciated.
I am sorry that I was not in Marrakech at the time of your stay, Jérôme did his best to make your stay enjoyable, I know him well enough to be able to say that he was not merely trying tu sell you his services, he just believes in his work, same as I do, and the guests I recommend to his activities always come back with a big smile and stars in their eyes!
As for the rest, I am sorry for the minor mishap which, I am sure, were due to my absence.
I hope you will be back and allow us to prove ourselves.

Nicolas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 August 2013

We had a wonderful stay at this relaxing riad

Nicholas and the staff were very friendly and attentive. Taham was on hand to help at anytime of the day or night and seemed to really enjoy his job! Nicholas gave us a map to orientate ourselves in the Medina which was, at times, a tricky task. The map was very clear on routes that were easy to follow and for us it took about 15 minutes to get to the square. The friendliness of the staff really added a personal touch that made us feel very welcome.

We stayed in the white room and it was perfect for what we needed. It was clean, the bed was comfortable and, although it was one of the smaller rooms in the riad, the high ceilings and decor made it feel big. The decor throughout the riad was modern with a clear Moroccan twist.

We only had one evening meal during our stay and it was nice - the large portions left us feeling very full. Breakfast was fruit, yogurt and pancakes almost every day. It would have been nice to have a little more selection, but it was fine all the same. Nicholas provided us with recommendations for good places to eat in the evenings. We tried Cafe Arabe and thoroughly enjoyed the food and the cocktails ;).

We had a wonderful holiday here and enjoyed every moment whilst in the riad; be it by the pool or on the roof terrace waiting for the breaking of the fast and the calls from loud speakers across the city.

We would stay here again without a shadow of a doubt! And possibly will return with friends soon!

Thank you for a lovely experience.

Emma and Mark!

Room Tip: If you are looking for a riad with a reasonably sized pool, this pool is remarkably large!
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emmie_g2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie D, Gérant at Riad Anyssates, responded to this review, 9 April 2015
Dear Emmie,

Thank you for a great review of your stay in the riad. Reading it was a great boost for the team and I. We hope to see you back with us soon for another relaxing time inMarrakech, with friends and family.

Nicolas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole, United Kingdom
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 July 2013 via mobile

Hidden away from the bustle and noise of the medina and souk, Riad Anyssates is like one's own personal oasis.
The riad is some twenty minutes walk from Jemma El Fna but once one has found one's bearing in the warren of alleyways it is always a relief to return to the calm of the riad.
Nicholas and the staff are friendly, helpful and welcoming
The rooms are simply but well furnished in Moroccan style and the air conditioning, shower, loo etc all work well.
Breakfast of fruit juice, local bread, fruit, preserves and coffee is served in the central atrium around the pool which offers a cooling and refreshing dip from the heat of the day.
The bar is well stocked with local, very drinkable wines as well as beer and spirits.
We ate dinner three times in the riad and the food is delicious.
There are good local restaurants within a ten minute walk as well as the numerous cafes, restaurants and food stalls of the central square.
Bargaining in the shops is de rigeur and you will be accosted by people offering to take you to the square, Berber markets, shops etc.
Either politely and firmly decline their offer or expect to be asked for money for their services. 20 dirhams is the standard tip though they will then look disappointed or even angry to try to get you to pay more
Do visit the Maison De Photographie for an excellent collection of photographs of old Morocco.

Stayed July 2013, travelled as a couple
Helpful?
Thank mover625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie D, Gérant at Riad Anyssates, responded to this review, 9 April 2015
Dear guest,

A great many thanks for your positive feedback of your stay in Riad Anyssates, it is great to see that you had a good time with us and I hope that we will have the privilege of welcoming you again soon.

Nicolas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Soton
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 July 2013

We arrive after a mammoth flight from london 4 hours late having encountered Rains/floods/ tempests!! thankfully no locusts.... yet!! Marrakech....crazy manic slightly scary ........Riad Anyssates .....tranquility peace calm ....based within the old city walls your driver will take you so far then walk with you through the chaos to your sanctuary!! Nicholas greets us with a smile, a table laid out with food, wine chilling!! Our room "Blanche" is lovely, so a quick shower then down to eat beside the candle lit pool.....food fabulous!! ...what a way to start a holiday....day two and still amazing ....I cannot fault this place at all.....oh well maybe somewhere to hang your clothes would be useful but who cares.......the tale of getting lost in the lanes of the medina will follow ......

Room Tip: We stayed in "Blanche" air conditioning works fine one of the cheapest rooms but perfectly...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Missmako
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie D, Gérant at Riad Anyssates, responded to this review, 9 April 2015
Dear guest,

It was a pleasure welcoming you as was reading this great review of your stay. The team joins me in thanking you for it and we hope to see you return soon.

Nicolas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 July 2013

So when we arrived it was a little shock to the system having booked the terrace suite. Pls beware the it is one of the hottest rooms in the riad in high season. As the riad suites doors are traditional they have slight gaps in which doesn't make the air con airtight within the rooms. Plus the robes had dirt on them which didnt go down too well. We brought this to the attention of Nicholas the riad manager he looked mortified and he swiftly moved us to the red Josephine suite which was cool, large and has a massive roll top bath. Again the doors to the suite have slight gaps in and you had a padlock to secure ur door when u went out. Very strange at first but you get used to it. There is no tv, wifi worked fine with no problems.
Location- pls note the riad is in the north of the medina in a poor residential area. It takes around 15-20 mins to get to the main square which consists of thin winding streets which can be hard to navigate through (the riad give you a map with two routes). Takes about 15 mins from airport. We got lost many many times and both myself n my partner are seasoned travellers who have been to Middle East before. You will have bikes buzzing past, donkeys pulling wagons and cars driving through tiny roads/ tracks. It is crazy mad!
Staff- they r the biggest assets of the riad. Nicholas was welcoming, personable, helpful and just a really genuine guy. He would assist u with anything u needed from advice to light banter after a long day getting lost. The waiter/ server and the ladies in the hotel were friendly and attentive. Staff never ask or expect tips but we appreciated the high level of service they provided.
Food- breakfast consisted of fresh fruit, yogurt, freshly squeezed orange juice, pancakes, fresh bread and jams and fresh coffee. You could also ask for extras like omelettes etc. we had a evening meal twice in the riad which was nice and traditional. They serve wine n beer in the hotel. Moroccan wine is not bad. Try the reserve. 28 euros
Directions- *remember this point most important thing out of all the review. You will be targeted by the local teenagers, children and adults. They rely upon you getting lost to make money out of u. They blatantly lie and tell you to go in the wrong directions just so they can take u on a massive journey n demand money. We did not fall for this however I have lost count of the number of times a local has tried to send us in the complete wrong direct. We were 100 meters from the square n some local told us the square was the other way. They will tell u it's a dead end, road closed, ur going the wrong way. Ignore everything they say. Just keep walking n you will pop out somewhere thats familiar. They will approach u friendly in the street and try talking to u and say, " I don't want anything I will just walk with u". We just politely said no shukkran or said we are just exploring n ignored them. Do not listen to anyone's directions unless its shopkeepers or police.
It is an experience n was lovely to come back to the calm of the riad. I would get back to the hotel before 10pm as it can be a little un nerving walking back through residential areas late a night.
Women - as u are in a residential area u will be stared at as the majority of the women are covered up. I took a scarf or shawl for walking thought rat run to the square. In the square it's more relaxed no one is bothered what u look like. Had unpleasant experience with creepy old guy who was high on something a few roads away from the riad, who just blantently stared at my chest ( I was covered up) and followed us for 5 mins until partner shouted at him in Arabic. As the riad is not in a tourist area u need to have a map provided by the hotel with u at all times. If u get lost u can get a petit taxi for a few euros n get dropped off by bus station.
Tip - get the red double decker bus from the square. Not cheap 15 euro for 24hrs but will show u all the areas u can visit. U can hop on n off when u see somewhere to explore. Try the orange juice in the square at 4dh ridiculously cheap.

Marrakech is crazy, exciting, infuriating and an experience. Happy exploring!

Room Tip: In hot season choose room on lower or ground floors. Josephine is on first floor. Most rooms look in...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BusyBee2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie D, Gérant at Riad Anyssates, responded to this review, 9 April 2015
Dear Guest,

Thank you for taking the time to write your thourough and positive review, with tips and everything. It's almost as if you are doing my job for me! I am glad to have been able to help with making your stay an enjoyable one, and hope to see you back soon.

Nicolas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 June 2013

as soon as we arrived at the old city of Marrakech we experienced a cultural shock. on our way to the riad we saw almost every strange thing we could ever imagine. when we entered the small alley where this riad is located, it was a little frightening. everything was like in a fairy tale!!! the rooms were amazing! Nichola was the best host ever!!!

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank theobeetle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valérie D, Gérant at Riad Anyssates, responded to this review, 9 April 2015
Dear Theo,

It was a pleasure welcoming you as was reading your friendly review of your stay. The team joins me in thanking you for it and we hope to see you return in Riad Anyssates.

Nicolas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riad Anyssates

Property: Riad Anyssates
Address: 144 Derb El Bomba | Arset Ihiri, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Family Hotel in Marrakech
#77 Spa Hotel in Marrakech
#96 Luxury Hotel in Marrakech
#180 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riad Anyssates 4*
Number of rooms: 9
Official Description (provided by the hotel):
Feeling, trueness, shift, these are what you shall enjoy at Riad Anyssates.As well as our “Table dhôtes” and our fill hammam services.The riad is between the exciting section Bab Doukala and the Riad El Arouss and the city remparts.The riad is ideally located between the souks, the famous *place Djema El Fna and the new city Guéliz with the taxis and guarded parking.The riad provides you with toplevel comfort, with a charming, warm and family atmosphere.With large volume and huge 380 m2 superficies, the riad provides each host with intimacy and friend meeting facilities up to 20 with exclusive reservation.To day the riad offers 4 rooms and extended terrace and space devoted to hammam and care services.The bar Lounge is open to 2 galleries, one in front the swimming pool, the other opening on the garden. ... more   less 
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Also Known As:
Riad Anyssates Marrakech
Riad Anyssates Hotel Marrakech

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