My husband and I stayed 4 nights and the riad lived up to the glowing reviews on Trip Advisor. The welcome tea and cookies were a nice touch, the staff very nice and helpful, lovely breakfasts, and the room comfortable. We were in the traditional riad, not the new, modern riad next door. We looked at both at were happy we chose traditional. It had a lot more character albeit fewer bells and whistles in the room. Our only complaint was about departure. The French gentleman at the front desk was out sick for the final two days of our stay. The young woman who replaced him was inexperienced. She twice gave us the wrong balance on our bill the day before departure. My husband went to the ATM the morning we left and as we were leaving she told us the balance was almost twice the amount she originally quoted. She admitted her mistake and it was fortunate we had euros and could use that to settle the bill. If not, I'm not sure how that would have worked as there was no time to run back to the ATM. The other problem was the hotel transportation back to the airport. A "bell man" walked us and our luggage several minutes out to a parking area for pickup. The car with the hotel's usual driver was 30 minutes late. We had already paid for the transport at the hotel but came close to jumping in a taxi. Either the woman at the front desk failed to book the correct time or the driver decided to hustle another fare before picking us up. We almost missed our flight. Unncecessary stress after such an enjoyable stay.
- Official Description (provided by the hotel):
- Ideally located in the heart of the Dar El Bacha's old district and very close from the famous Souks, this former house, owned in the past by a big trader of spices, renovated in the respect of the art and moroccan traditions, will become your new address in Marrakesh. Riad Ambre et Epices is a place of interbreeding by its refinement inspired at the same time by the East, Africa and India, all in an authentic Marrakchi atmosphere. Turkish bath, massages, swimming pools / Jacuzzi, terraces and solariums will contribute to your well-being and your relaxation, before joining one of the 11 suites and rooms suggestively decorated by the most important steps of the spices route. ... more less
- Reservation Options:
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- Also Known As:
- Riad Ambre Et Epices Hotel Marrakech