I was met at the airport by the shuttle service as arranged, its a bit pricey (250 MAD compared 150-200 MAD in a taxi), but the air conditioned Mercedes was a welcome relief after a grueling journey.
I was checked in by friendly and helpful staff and when I double checked to make sure I´d got a non-smoking room, they upgraded me to a junior suite at no extra cost. Whether I got the upgrade because I asked for a non smoking room or because I have an Accor Silver card I don´t know. I was offered a drink whist waiting and was sat down whilst I filled in forms etc.
The room was HUGE. Separate lounge area, coffee maker (shame I don´t drink the stuff), huge bed, two tvs two showers, with a huge balcony, which unfortunately didn´t get much sun. I have never been upgraded ever before, so was a little bit chuffed! The room was a little dark, but that meant I slept fantastically, and the bathroom and wardrobes both need a little work/upgrading, but overall no complaints with my room at all.
The interior and exterior of the hotel are beautiful, the pool area especially so, with a variety of sun lounges and chairs to choose from and plenty of shade for those that burn easily. I must admit I fell asleep in the shade in one of the extremely comfortable hammocks on my first afternoon! The pools are both a good size, and the slightly heated pool made all the difference for my early morning swims! The fitness centre is well equipped but unfortunately the power plate was not plugged in and no plug could be found for it. I went to two of the restaurants, LÓrangerie where I had an excellent tagine whilst being entertained by traditional Moroccan music and dance and I had a salad at LÓasis on my last day. The service in both was excellent.
The hotel is only a 15 minute walk to Djemaa el fna square, so the location is great, although the road going past just outside the pool area wall, can be a little loud at times.
Staff were very helpful and friendly and I really cannot give enough praise. Yes, sometimes their English isn´t great, but then the Sofitel is a French hotel chain and Marrakech is a French speaking country so it is to be expected.
I would recommend this hotel, especially if you want a little pool time.
- Official Description (provided by the hotel):
- Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more less
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- Also Known As:
- Sofitel Marrakech Palais Imperial Hotel Marrakech