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“Wonderful experience...”

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Sofitel Marrakech Palais Imperial
Ranked #111 of 500 Hotels in Marrakech
Certificate of Excellence
Reviewed 30 January 2013

Stayed at Sofitel Imperial Palais Marrakech for 4 days, what a thoroughly enjoyable experience. Greeted with mint tea and refreshments and didn't have to queue to check in as you are seated in a loung area and the hotel staff come to you to book you in. We had an outstanding room with a balcony overlooking the pool. Breakfast on the balcony in the sunshine was a very relaxing start to the day and extremely well presented.The bars and restaurants are amazing, especially the "So Good" restaurant in the adjoining Sofitel Lounge & spa hotel which you can enjoy full facilities and still charge to your room in the other hotel. The staff are some of the most helpful I've experienced anywhere and can't do enough to help and make sure your stay is as comfortable and relaxing as possible. The Souks left me feeling a bit uncomfortable as they are very overbearing but you HAVE to visit them, they are exaclty as you would imagine them. A trip to the Atlas Mountains is a must as well but be warned that to see the waterfalls you have to walk practically vertical over quite dangerous rocks. It was easy to get the currency at the airport as its not available outside of Morrocco and as long as you keep your receipt they will exchange it back on departure. A very enjoyable 4 day break which I would do again.

  • Stayed: January 2013, travelled as a couple
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Thank Tracy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhmedBenkirane, Hotel Manager at Sofitel Marrakech Palais Imperial, responded to this reviewResponded 4 March 2013

Dear Guest,

Thank you very much for your kind words regarding your recent stay at Sofitel Marrakech PAlais Impérial. We are please to read that was an "enjoyable experience".

We hope to see you in near future.
Sincerely

M.Ahmed Benkirane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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531 - 537 of 2,029 reviews

Reviewed 30 January 2013

  • Stayed: January 2013, travelled as a couple
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Thank Piers K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AhmedBenkirane, Hotel Manager at Sofitel Marrakech Palais Imperial, responded to this reviewResponded 4 March 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 January 2013

I have no negative comments about the Sofitel Marrakech, everything was excellent, the service super professional yet friendly, loved the bars they have and the live music.
Definitely worth staying at this property.

  • Stayed: January 2013, travelled as a couple
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Thank noelxela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

You are welcomed with soft drinks,mint tea in the foyer when you check in and this sort of consideration continues throughout your stay.The rooms are very comfortable and efficient.Generous on the toiletries if you like to make off with the Hermes shampoos!

The breakfasts are first class and service very good.The pool areas are a feature.Two very large swimming pools,one heated to 30 degrees, like a lukewarm bath,the other unheated comes into its own when it gets really hot I guess.The pools are set in lovely gardens with sculptures,giant chess sets etc all works very well.The indoor spa area is very useful if it rains having an excellent steam,sauna and small indoor pool.

The hotel is well situated for a walk to the medina,albeit you'll pestered by vigilante guides from the moment you start your trek!That's Marrakech!Lots of restaurants within walking distance.It can be a bit noisy at night but just a bit,nightclubs/restaurants emptying around 1 o clockish.We've
Stayed at the Mamounia Hotel and the Sofitel compares very favourably and of course it isn't as
expensive.All in all a good four star hotel with friendly ,helpful staff.

  • Stayed: January 2013, travelled as a couple
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Thank beetleperson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

Wonderful pool where we were swimming in the rain. Great Service. Rooms had even ironing machines. Nice balcony and a good view from it. Everyone enjoyed the spa. Very nice breakfast and lunch. On the whole it is an unforgettable experience.

  • Stayed: January 2013
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Thank fazpower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2013

This is actually the same hotel as the Sofitel Lounge and Spa. You are able to use all the facilities of each and there is seemless integration of the bill.
Still a great place, the rooms were a little on the smallish side. Rooms facing the nightclub side are noisiest, however things wrap up about 1 am.
Breakfast buffet is top of the line!
Pool bar/restaurant is very good. Pool is clean and neat.

Room Tip: Stay away from the street side. The pool side is more quiet.
See more room tips
  • Stayed: January 2013, travelled on business
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1  Thank Earthbound-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2013

Location and the pool are excellent but the rest is mediocre.
Most of the rooms are very noisy (close from main road)
Decoration of the room is really bad (compare to other hotels), it is just a standard sofitel with a light morrocan touch.
Only 1 entrance to the hotel, access to the room is complicated and very long.
Bad smeel in the corridors. Maintenance of the garden is bad.

  • Stayed: December 2012, travelled as a couple
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1  Thank Sebastien V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Marrakech
#65 Spa Hotel in Marrakech
#83 Luxury Hotel in Marrakech
#96 Family Hotel in Marrakech
#185 Romantic Hotel in Marrakech
Price Range: £129 - £407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Official Description (provided by the hotel):
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech

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