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“Nice hotel, 30 minutes walk from Medina, Free Wifi and Pool”

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Assounfou Apart-Hotel
Ranked #428 of 500 Hotels in Marrakech
Reviewed 9 May 2014

Liked: We stayed at the Property with our 8 months old for 5 nights in April-May 2014. We absolutely loved our stay. Its 30-35 minutes slow walk from the Main Square in Marrakech (Jama al Fana) or 10 minutes ride (30 Dirhams) by Petite Taxi. Some people have written its 20 mts away which is not true. Staff speak French and Arabic like in most hotels in Marrakech. Two receptionists were able to communicate in English which was a big relief. We managed to get a cot for our baby which was given free. The hotel has a small swimming pool. Its made into two parts the upper part is from small children and lower part 5 feet deep. They do not warm the water so the water was cold even in May with outside temp 32 degrees but that did not stop us from using it. The rooms are clean and they change the sheets every day. Warm water was available. There's a small TV and kitchen area in the room. FOR MUSLIM GUESTS... There is a MOSQUE only a minute away from the hotel. We mostly ate outside. There is a cafe just across the road which is brilliant. We had our breakfasts there.

WIFI IS FREE AND WORKED GREAT FOR US

Disliked: Please do not expect a 5 Star Service at the price that we pay. People are generally very friendly and if you show respect, you get it like-wise. The receptionists were helpful, particularly the middle aged guy who spoke English, he was very caring and went out of his way to help us when we were going away. IF TV HAD SOME GOOD ENGLISH CHANNELS THAT WOULD BE GREAT!

  • Stayed: April 2014, travelled with family
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1  Thank Ahsan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 35 of 165 reviews

Reviewed 8 May 2014

Comfortable and friendly stay, although the photographs on the site were a little ambitious, not a British 4* hotel! The swimming pool was empty and we had to pay some Tourist Tax (about £10), which was unexpected. I went with my children (aged 18 and 20), we had a room with a double and a single bed, bathroom, lounge area, little kitchen area and balcony over looking the main square, amusing to watch the driving! All clean and comfortable. Everywhere walkable to - but so easy to get lost

  • Stayed: April 2014, travelled with family
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Thank fiknox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

Pros:
- Good location with Plaza across the road.
- Fna within walking distance, although atleast 20 minutes. I prefer thewalk as have enough spare time and so many attractions to discover on the way.
- Reasonably clean but sheets not changed.
- Spacious double room with kitchen area.
- Good wifi in reception and on 3rd floor.
Cons:
- Staff are miserable and moody.
- Breakfast ALWAYS the same - no buffet.
- Food is terrible at the restaurant, Ketchup bottle exploded all over us ruining the clothes we wore.
- Outdoor pool freezing in a shadow, perhaps only usable in July and August at noon.
- Loud music played accross the road at night.
- Not many people at the hotel, many times we were the only ones having breakfast with the staff just starring at us. Having an atmosphere with other holiday makers about was the prime reason why we selected a hotel over a riad.
- No activities for kids.

Overall you get what you pay for, I would personally pay a little more next time to get better quality/experiance. Might be ok for a short stay - no longer than a couple of nights.

Room Tip: Good wifi connection on 3rd floor, password required from reception.
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  • Stayed: March 2014, travelled with family
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Thank Imran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

Do not be fooled by the nice pool photos, which is highly misleading. The staff are EXTREMELY rude to say the least. You ask what is on the menu for dinner, the staff speak to you like animals, the food opposite the hotel is nicer. The AC did not work, when asked to be seen to, staff did not come. They will give you a menu for the food but will then bring a fixed menu worth of disgusting food. The bathroom is guaranteed to be flooded. Have no idea why on earth there is a TV in the room which may as well be on the ceiling. Don't bother even smiling at the staff at reception nor in the canteen, you will get a miserable/grumpy look back! Only good thing was the location. Next time will be sure not to let a hotel like this hinder our experience. Told it was a 4 star, not even worth 2 stars! Would never bring family here. Not even worth the money

Room Tip: Look elsewhere
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  • Stayed: April 2014, travelled with friends
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1  Thank HENNA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

This hotel is basic.It's about a twenty minute walk from the medina (where you are likely to spend a lot of your time). It is reasonably clean, the bed was comfy but we had no balcony, the bathroom flooded everytime we had a shower. The breakfast is continental; pan au chocolat, french baguette with butter and apricot jam, very freshly squeezed orange juice and a coffee - I know we Brits usually expect a fry up but this was a nice change. The swimming pool is ickle and you wouldn't be able to swing a cat in it.

  • Stayed: March 2014, travelled as a couple
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2  Thank TravellingPanda_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014 via mobile

In gueliz about twenty min walk to jma al fina. Near western shops like Zara and accessorize. Near McDonald's and KFC also like a 3min walk. Hotel restaurant is good shop next door also restaurant opposite.
Room service everyday, staff friendly. Excursions dear with hotel look elsewhere. Towels provided. View from balcony not great - construction site opposite but presume this will be temporary.
Room is spacious fridge freezer and cooker available, tv, shower and a/c.
Gueliz is not as cultural as other parts prostitution is obvious in evenings although this is more like ten min walk from hotel. Nice restaurants near by and show shops!! :-)

  • Stayed: March 2014
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1  Thank weddadradman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

The good bits:
Very friendly, helpful staff.
Good location - walking distance from many attractions, rail station & bus station, and easy taxi pick-up point outside.
Handy shop next door, with Bureaux de change, very close.
Quiet at night.
Comfy beds and clean apartment.
Free WiFi in each apartment.

The not so good bits:
Tiny kitchen area.
Not enough lighting in one of the rooms.
No window in communal area.
TV unwatchable, ( not that we wanted to) as fixed too high up.
Outside pool, that doesn't catch the sun.
air con stopped working.
Road outside hazardous due to crazy traffic, and broken up pavements.

Over-all, we all enjoyed our stay at the hotel and loved Marrakech

  • Stayed: February 2014, travelled with friends
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2  Thank Mutti A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Assounfou Apart-Hotel

Address: Angle Rue Imam Malek et Rue Ibn, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Centre with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #428 of 500 Hotels in Marrakech
Price Range: £26 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Assounfou Apart-Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Assounfou Apart Hotel Marrakech

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