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“Great apart from night reception”
Review of Adama Resort

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Adama Resort
Ranked #223 of 1,187 Marrakech B&B and Inns
Certificate of Excellence
Reviewed 16 June 2014

i had a great one week stay i found all the staff a credit to your company. the lady who cleaned my room sofia or sonia i think was amazing along with the two ladies on reception along with the concierge name was adil he was the man. i found your night reception very rude and he seemed like he wanted to make money from me off the books as he charged me for something when i later asked for invoice he had nothing ready so a colleague called him and made one on the spot seems very dodgy he was at times rude but sometimes rarely a little bit helpful. evey other memeber of staff was wicked from security to restuarant to reception. i will not come back as i feel twice i was ripped off by reception this was horrible ruined my great stay

  • Stayed: June 2014, travelled with family
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Thank Matt houston J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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100 - 106 of 477 reviews

Reviewed 4 June 2014

We spent a week at Adama resort as a group of four girls, we had a 6 bed Riad that was absolutely gorgeous, spacious, clean, well decorated, and fantastic garden areas. The staff were extremely helpful & friendly. The hotel is about a 15 minute taxi ride from the central square with a free shuttle bus at specific times or the hotel will arrange a taxi/transfer outside these hours for 150dh which was the rate either way no matter what time for private taxi's the advantages of being out of town is that the location was extremely quiet and peaceful. The hotel also do a free Medina Souks tour for a couple of hours twice a week, this was great as got an overview of what goes on in there. The food at the hotel was fine, but limited and can take a while for drinks orders to arrive at the table or around the pool.... But this is the Moroccan way and the same at any venue. I would 100% stay here again & recommend this hotel to anyone.

Outside the hotel I can recommend the following from personal experience:

Les Bains Marrakech (hammam - top experience at reasonable price)
Bo & Zin (dinner, drinks, dancing)
Le Comptoir (dinner, drinks, entertainment, dancing)
La Mamounia (drinks in the Churchill bar)
Riad Kniza (traditional Riad for a great traditional moroccan set menu & fantastic service)
Jad Mahal (drinks, fantastic live band & entertainment/dancing)
Kozy Bar (great for views & drinks - very limited menu)
Lotus Club (excellent food, drinks & stage dancers)
Grand Cafe Poste (different setting & great food for lunch)

HIGHLY recommend making bookings for any evening activities as these places get full.... Fast. Lots & lots of other places looked great, but not enough time to try them all!

  • Stayed: May 2014, travelled with friends
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2  Thank little_stebbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

We have just returned from four nights at the Adama Resort, and all I can say is WOW, the hotel is amazing, the gardens are so well kept it really is a wonderful place to stay. The hotel provide regular free shuttle buses into the city centre which takes about ten minutes. The staff make you feel so welcome from the moment you arrive. The pool area is lovely and the restaurant is very good, special mention must be made to Badr our waiter who always greeted you with a smile and went out of his way to make our stay a pleasurable one. The spa is also excellent and can recommend the traditional Hamman with the hour body massage afterwards. I cannot wait to return to the Adama Resort.

Room Tip: All rooms are good, we stayed in the 3 bedroom villa as there were six of us and it was huge.
See more room tips
  • Stayed: May 2014, travelled with friends
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Thank MrsHHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014 via mobile

We spent one week at Adama with our 7-year-old daughter. The hotel is peaceful with a bit of animation around the pool and our daughter had good fun with the animation team, who took great care of her. Rooms are great and actually are more like houses (we had the 57 villa, a 3-floor-house with 2 bathrooms and 2 toilettes). The location is perfect to visit Marrakech and its surroundings, all the more as the Adama offers very nice outdoors activities at a very good price (we tried the quad and the camel excursions and loved both of them). The free shuttle to Marrakech is quite handy but watch out... They tend to leave 10/15 minutes ahead of schedule!
The spa is also nice and very affordable.
As for the service, it is very good. The staff is always there to take care of you.
There is one little point which could be improved... The rooms are not spotless... But well, you're in Morocco and once you've been to the Medina... You realize the hotel can be considered as very clean, almost sparkling :o)

Stayed: May 2014
Thank Voyager5792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Mum and i have just arrived back from a three night vists at the Adama Resort. How could i have ever missed such a jem of a place.
The first reaction is the most beautiful gardens, flowers, trees, birds, green lawns ,swiming pool. all with lovey sitting areas to suit every mood.
The accomadation is beautiful, plumbing is somewhat hit and miss but then you are on holiday and it works in the end. Vila was lovely with balcony and outside seating area. Clean, very moroccan, very "not like home" .....Just lovely. Nosie is in line with any resort that has security and other guests arriving and going . Mum and I are vegatarain, and we found the restaurants food to be very good, french orinatated. The menu didnt change throughout our 4 day stay, but that didnt pose any issues as the selecion was good.. Prices were average, and wine and cocktails available,,again at an average price that you would pay in any european country.
All the staff were absoultely lovely. They speak french, but we didnt find it a real isue, the staff know a few little words,enough to "get by". We certainly didnt miss out as a result of any language barriers.
Mum and i would certainly return to this most beautiful retreat from the busy world.

  • Stayed: May 2014, travelled with family
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3  Thank Pam4377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Just back from a week at Adama at the end of March. The resort itself is beautiful - the gardens are well-tended and full of pretty flowers, the architecture is sensitively designed and the accommodation is spacious and feels luxurious. It was also very reasonably priced. We had a two bedroom villa with its own little garden and patio space, which was equipped with most of the basics you would need for a week's self-catering holiday, apart from an iron and hairdryer, which I think really should come as standard.

The villas are cleaned, bedding changed and towels replaced, every day but there is an extra charge of 15 euros per day if you want your dishes washing/kitchen cleaned too. I'd rather do my own dishes so didn't mind this, but others might.

Now for the positives and negatives -

POSITIVES
- Mostly friendly and welcoming staff. As others have mentioned, English is spoken by reception staff, most other staff have a very little English but it will really help you to attempt some school French at least and to make the effort with a few words of Arabic. It's only polite.
- Everyone was lovely to our two little daughters, which made the stay for us.
-The overall look and feel of the place, as mentioned. Our villa was so peaceful. Lovely to hear the sound of birdsong in the morning and to eat outside in the evening (it was *just* warm enough! I think we were a bit unlucky with the weather)
-The shuttle bus into Marrakech was regular and reliable, and the drivers were kind and helpful.
- lovely Mojitos by the pool
- huge bath and powerful shower in the villa
- very sweet family of resort cats, one of whom cannily befriended our children on the first day, earning her regular dinners of tinned mackerel from the hotel shop
- similarly, I loved the finches who lived in the rafters of the restaurant building, swooping down to nick crumbs of cake and pastry from the breakfast bar

NEGATIVES
-We couldn't find the driver for the transfer we had booked from the airport when we arrived. We were all exhausted by then, as it was late in the evening and we had been travelling since 5am. Our daughters were both tearful and overwhelmed and we just wanted to get them to bed. We ended up getting royally fleeced by a taxi driver just outside the airport, who didn't know where the resort was but insisted he did, before driving us to a completely different place further up Route d'Amizmiz. (He did slightly redeem himself by being very amiable and playing lots of James Brown). Eventually we arrived at Adama, only to be told off by the only grumpy staff member we met there - a permanently harassed man whose name I didn't get, but you'll know him when you see him - for not meeting the transfer driver. He was a bit smug about how much we'd ended up having to pay, as if we'd been naughty but had learned our lesson. I'm still not sure what happened with our transfer driver - reception man said he'd been waiting, but we really did search exhaustively for him. It's possible he may have given up and left while we waited ages for one of our bags. Anyway, it was an unfortunate first impression of Adama and its staff.

- once we'd got to the villa we wanted to run a quick bath for the girls before bed, but the plug, one of those ones you turn a knob to operate, didn't work and had to be fixed the next day. Throughout our stay, our fuses kept tripping (mostly when it rained), and one of our door handles fell off.

- If you're staying in the colder months, be warned that the airflow heating in the bedrooms really does make an almighty racket. I had read about this here but thought, how bad can it be? Very bad, is the answer. Imagine trying to sleep next to an outboard motor. Despite the fans we were too cold on the first night, as the bedding comprised one sheet, and one blanket. We asked for more blankets, despite the stated 23 euro charge for extra bedding in the hotel info. We were ready to contest that at check-out: thankfully it never materialised.

-The food at breakfast was just average. Again, it's been said. The variety was fine for me but the pastries were stale more often than not. The moroccan crepes were delicious when freshly made, but hard and chewy otherwise, so try to get them fresh if you can. The coffee and hot chocolate was out of a vending-type machine, and not a very good one. Our room rate included breakfast but if it hadn't, I wouldn't have bothered.

-The other meals we tried - room service pizza on the first night, kebabs by the pool, were just OK.

- Facilities for children could be improved with little effort or expense. I have no problem with the kids' club being shut in low season but a few more garden games of the swingball/jenga variety would have been much appreciated. There is a small paddling pool, ping pong, and table football with no ball.

I think that covers most things. For the money I think I was mostly happy enough with our stay but on balance I wouldn't go back.

  • Stayed: April 2014, travelled with family
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9  Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

Have just come back from a short break in Morocco staying in the Adama Resort. We arrived in the evening in the pouring rain and were picked up at the airport by the resort mini bus, the driver was very helpful though only spoke a little English.

We were shown to our villa which was charming. We had a reasonable dinner in the restaurant and went to bed. As other contributors have said the bed\mattress was very hard and the whole of our stay my husband slept badly.

Breakfast was poor with rather stale cold cuts of meat and cheese, with a fruit salad that looked like it had been made the day before and bread and pastries(which were actually not too bad.) On our second day we discovered pancakes they were good. On the whole I found breakfast extremely disappointing.

There was a nice fruit bowl in our villa on arrival which was never refreshed while we were staying resulting in some brown apples and bananas, it would have been rather nice to find it looking good every day. The same for the bath essence and shampoo, in most hotels they are always replaced when having been used!

The restaurant and food were not of a high standard and would definitely recommend eating in Marrakech which we resorted to. There is no where to relax whilst having a drink, which maybe in the summer or when its not raining is available to guests.

The staff were all extremely helpful and made our stay enjoyable. To sum up this is a pleasant but not luxurious resort which I would not recommend to friends.

  • Stayed: March 2014, travelled as a couple
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1  Thank caroline s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adama Resort

Address: Route d'Amizmiz, KM 7,5, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #223 of 1,187 B&Bs / Inns in Marrakech
Price Range: £69 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Adama Resort 4*
Number of rooms: 58
Official Description (provided by the hotel):
The residence Adama is located 10 minutes by shuttle from Jemaa-El-Fna and has a panoramic view of the Atlas mountains. It offers a heated lagoon swimming pool, spa facilities and free Wi-Fi internet access.The traditional Moroccan houses are set in a quiet garden and are fully equipped with flat-screen satellite TV, washing machine, coffee maker and balcony or terrace. ... more   less 
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Also Known As:
Adama By Residhotel Hotel Marrakech

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