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“A week in Marrakech”

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Hostel Riad Marrakech Rouge
Certificate of Excellence
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A week in Marrakech”
Reviewed 30 April 2014 via mobile

I spent 7 days in Marrakesh, during Spring 2014 (late April), with 5 friends. We all booked a bed in a 6 bed bedroom, which was really convenient as we ended up with a private room for ourselves.

We got to Marrakesh at about 8pm, so we booked a cab with the hostel - 150dh for the van and a ride straight to hostel. Very good deal since we got there at night and we had no clue how to walk through the crowed streets in the Marrocan capital.

Upon arriving in the hostel, we were warmly greeted with some tea and a nice atmosphere. The manager was very kind and helpful, showing us the facilities, providing towels and suggesting things to do. Nice first impression.

The 2nd day. We had breakfast at around 9:00 (last call 10am). Breakfast is simple and tasty - 3 types of bread with jam or butter, all nicely served while you are seated having some tea or coffee. +1
Being back from seeing Marrakesh, we booked the Sahara excursion for the following day. The agency manager met with us in the hostel, which is a plus, but you can easily find other agencies that seem to do same tours with a cheaper price. As we wanted to be safe and sure, we went with the hostel's 2days/1night. Packed our things, and left the big bulky luggage in the luggage room, pricy/important stuff we left in the lockers in our room (20x20x50 locker, bring you own padlock). One of friends left a plastic bag and 2 pairs of sandals under her bed - will come back to this later. Awesome trip, a little too fast, I think the 3days/2nights is the ideal thing, We couldn't take it due to some schedule restrictions with one of our friends. If you like to hear about what you are seeing, and have the tour guide feeling don't get this, get the 4x4 excursion with an actual guide. If you are on a budget, this will do more than fine!

3rd day - we slept in the desert, so no impressions.

4th day - After the Sahara experience, we got to the hostel at around 6pm - tired and beaten, all craving for a shower. We get to our rooms: everything tidy, and 2 beds with other people's stuff! Even though we had payed for the full 6 days duration, 2 guys were allocated to our room. We spoke to the manager, and he quickly adressed the issue, got all stuff that weren't ours and moved to another room.(The 2 guys didn't bother at all, even though they weren't there when all of this happened - we spoke to them afterwards). This wasn't much of an issue, the real problem was that that bag and sandals were missing. Later, part of them were found, strangely the Havainas pair and the expensive souveniers were gone, only postals were left despite everything being in the same bag. Bottom line, going out for the day? Leave your things in the locker or in the luggage room, better safe than sorry.

5th day - Some of the souvenirs were found, but the sandals weren't. The manager apologized profusely and promised to keep looking. When we got back to the hostel at night, we had a very nice narguile (the water based smoking thingy) prepared for us and had some fun in the rooftop terrace.

6th day - Time to go back.

Overall impressions:

Cleanliness: 6/10 - hostel was cleaned everyday. The only problem is that there were several sinks leaking, which made the bathrooms always soaked, that was kind of annoying when taking a shower.

Atmosphere: 8/10
Nice terrace, very well decorated. Staff is very friendly, and is always happy to help. Lost some points as our room was a little cramped and very badly iluminated.

Security: 4/10
Due to the episode that happened, we were always packing our things and making sure nothing was left in plain sight. Hope this was an isolated thing.

Facilities: 6/10
Good Wi-Fi, nice narguile, nice breakfast and terrace. Bathrooms are the reason for the 6, always too soaked or without continous water. I had 3-4 cold shower as the hot water was gone.



Stayed April 2014, travelled with friends
Helpful?
1 Thank Rodrigo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Value
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English first
Los Angeles, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2014

Wow. I am going to compare every hostel experience to this one.
My friends and I stayed at this hostel during a study abroad weekend trip. Upon our arrival at midnight in Marrakech, our taxi dropped us off at in a small square and a employee met us there to walk us to the hostel. At first we thought we were being human trafficked, but our nerves calmed once we entered the hostel. The staff welcomed us with cookies and mint tea and treated us like family for the rest of our stay! Our first night we slept in a room next to the breakfast/living area (very noisy in the morning) and we asked to be moved to a different room. They moved us to a room on the roof- an incredibly unique and wonderful experience! We slept like babies up there. They offer FREE delicious breakfast in the morning - fresh Moroccan breads with jam and butter, and hot coffee with milk- and free hookah! Bedding was clean and towels were available upon asking. Location is perfect- 5 minute walk to the main square Jemma El Fna. The staff, especially Pedro and Nassam, were beyond friendly and helpful. They organized camel/hike excursions and hammam visits for our group. We were a bit apprehensive that there were no locks on any of the doors, but ended up feeling so safe during our stay. We left our doors open, purses around, and phones charging in the bathrooms without any worries. Highly, highly recommended. If you stay anywhere else in Marrakech, you're missing out!

Room Tip: Choose a room on the top floor if you want to sleep in, but get ready to befriend the turtles! Stay...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2014

Hostel was overbooked so we were put into some sort of side-room belonging to a next-door house. It's fine if you stand your ground - we demanded a lock for the door, as we didn't have lockers and wanted some security, and also paid 80 MAD per night rather than 120 pp. (Since we were sleeping on couches rather than beds, and had sofa pillows rather than actual pillows.) So that required some tough talking with the hostel owners, but once they realise you can't be bullied, you still get everything else that's included in the hostel - shisha pipes in the common room, rooftop spaces, breakfast etc.

Stayed April 2014, travelled with friends
Helpful?
Thank Isabelleeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2014

great place to stay, just off the square and quiet enough for a good sleep but close enough to be in the action. comfortable and clean, great hot showers! fantastic service and best breakfast I had in Marrakesh. made by the family who run one part of the hostel you get 5 types of cake/pastry cooked fresh each morning, the pastry swirls things are amazing if you get up early and catch them as they come out of the oven! We stayed in the second building not the official Rouge building and i think it was loads better, more chilled and lovely people running it. We came back to Marrakesh 3 times as we traveled around a lot and stayed here each time. simple, easy hostel.

Room Tip: all are good, potentially the ones upstairs are quieter because the ones downstairs people eat break...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 April 2014 via mobile

This trip was my first solo trip so was a bit apprehensive at first but as soon as I booked at this hostel I instantly felt happier. As soon as I booked I received a very welcoming email and up until my trip I had good contact with the hostel. Once I got there I felt ever so welcome. All the staff were extremely friendly and the facilities were brilliant and clean. It was in a great location for the sights and the souks. It was always buzzing and it was easy to meet lots of new people and made loads of friends. I would suggest this trip and hostel to anyone. You will not be disappointed!!

Stayed April 2014, travelled solo
Helpful?
1 Thank Sophieanne0206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
2 reviews
Reviewed 13 April 2014

We stayed at at the Riad Marrakech Rouge number 2. Not number 1 (as we struggled to find reviews for number 2 when looking on trip advisor) but they are run by the same people.
We payed about £5 per night or even less! (We booked it through hostelbookers.com) It was the one of the best experiences I've ever had. The hostel staff were so friendly, attentive and helpful, always offering tea/biscuits and checking you're having a great stay, offering advice on what to see/do whilst in Marrakech. They even offered knowledge on how much to be paying for different items when haggling at the souks.
The hostel is beautiful and was kept very clean, the rooms were done daily, even the cleaners were kind and lovely. We had an airport transfer to and from the airport, all very easy and fast and the breakfast at the hostel was delicious.
We did the excursion to Ozoud, the waterfalls, and I would recommend it to everyone, it was really beautiful. They organised it all for us, came and collected us in the morning and took us to a taxi which then dropped us off to the car that would be taking us, again we had the friendliest driver in the world and he dropped us back to the hostel in the evening too.
We were dubious about the hostel as its the new sister hostel to the original Riad Marrakech Rouge but it was perfect and exceeded our expectations. The hostel is in such a good location, in the medina which is a crazy beautiful place and its 2 minutes from the main square, and you get to experience being in the maze of the old town.
We were 5 loud girls and they had no problem in accommodating for us, the hostel is full of young travellers and has a great atmosphere.
The rooms are slightly dim and a lot colder at night then we had anticipated but other then that absolutely no problems at all. I cannot stress enough how amazing the people are that run this hostel, we are planning our next trip back already!
For those who moan about the smell... it's everywhere in the Medina so get used to it!

For the price we payed Riad Marrakech Rouge 2, was incredible.

..and they have really cute turtles on the roof.

Room Tip: If youre looking to avoid morning noise, choose the upstairs dorm with the bunk beds as the main com...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank femke1993_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2014 via mobile

We staid there for one night (Planned to be three) and we were very unhappy. 15€/person where way too much considering that only 1 of 4 showers had hot water an none of the showers where cleaned the last week! Disgusting! In addition, the beds were very poor and old and the surrounding of the hostal is dangerous (not for "woman only")

Only good point: Very welcoming hosts and free tee at the entrance (as tradition in Morocco)

I'm used to hostels and I expected something good having a 91% happy customers rate on Tripadvisor but Marrakesh Rouge was definitively the complete exception...


Stayed March 2014, travelled with friends
Helpful?
1 Thank Benjiusi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hostel Riad Marrakech Rouge

Property: Hostel Riad Marrakech Rouge
Address: Riad Zitoune Jdid | Derb Zenka Dika, No. 40, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Room Service
Hotel Style:
Ranked #22 of 278 Speciality Lodging in Marrakech
Price Range (Based on Average Rates): £
Number of rooms: 9
Official Description (provided by the hotel):
MARRAKECH ROUGE – LEADING THE CAMPAIGN AGAINST GREY…2 minutes from Place D’Jeema el Fna, Hostel Riad Marrakech Rouge would like to assault the senses of those arriving from grey skies with a family run backpackers hostel so colourful it will make your eyes tingle; so kind and friendly it will refresh your spirit in a place where the coffee is so spicy, sweet (and free) that your taste-buds will buzz with excitement (and the caffeine!), and the possibilities will feel endless…Hostel Riad Marrakech Rouge welcomes you to come and stay with us; leave your comfort zone and your facebook account at home, be happy and inspired, learn about Morocco from our incredible staff, meet others, and the enjoy the wonderful atmosphere; all the components that make a hostel a HOSTEL and not a hotel. ... more   less 
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Also Known As:
Hostel Riad Marrakech Rouge Hotel Marrakech

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