When we arrived around midday, the staff didn't seem very welcoming as if we had woken them from a nap. They were later very helpful and went out of their way on many occasions. The food was excellent (breakfast and dinner). The Riad was very well decorated and the room was comfortable. We were on the ground floor and the noise was not a problem as it can be in some riads. One problem is that we think the maid took some clothing items. We were not 100% sure so did not say anything to the staff.