This was one of the more expensive places in Marrakesh and to be honest we were not won over. when we arrived the room we booked was not available until the next day and we ended up staying in a lesser priced room without compensation. We ate in the hotel and the food we had was cold and under cooked, even though i sent it back and ate from my partners meal they still tried to charge for the dish we sent back. The breakfast was the same every day, despite this you will still be given a menu even though there is only one choice. When we did get the room we wanted the cleaning staff would take our towels and robes and not return them until the evening, if at all. Good points were location, very close to the market square, although if you get an outer room it can be very noisy until the early hours. Also when we did complain which was often the staff were somewhat helpful.
Would not go back again, especially considering the price!
- Official Description (provided by the hotel):
- Located in the heart of the Medina, the Jamaa El Fna square, in the center of the monuments of the city of Marrakech. Riad & Spa Mabrouk merges Moroccan and Andalusian architecture. It has several rooftop terraces with panoramic views of the city.4 suites and 10 rooms, air-conditioned and elegantly decorated, are decorated in a Moroccan-Andalusian style. With colorful tiles, the en suite bathroom is provided bathrobes and or showers and complimentary toiletries. They feature a minibar, satellite TV and a seating area.A Moroccan breakfast is served each morning. Lunch and dinner, you can sample Moroccan dishes in one of our fine restaurants.Wi-Fi access is available free of charge. The Riad has a currency exchange desk and a souvenir shop.To relax, the Riad offers a hammam, Jacuzzi and a massage service and a gym. The staff is at your disposal 24h/24, it can help you organize your excursions and airport transfers. ... more less
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