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“Fully Recommended”
Review of Riad & Spa Mabrouk

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Riad & Spa Mabrouk
London
Level Contributor
5 reviews
4 hotel reviews
“Fully Recommended”
Reviewed 16 March 2014

Excellent base to explore the Souks and the surrounding major tourist sites, which are all within walking distance. Plenty of restaurants are on your doorstep.
Beds sheets and towels were changed daily, and the cleaniness of the Hotel could not be faulted. Breakfast is Omelette, pastries,bread and basket of fruit. A glass of Orange juice and a hot beverage. Was pleased that we got a proper cup of tea.
There is no swimming pool, but the property has a large roof terrace. If we were to go back to Marrakech, would defiantly stay here again.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank kam_sanghera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
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English first
Loughborough, United Kingdom
Level Contributor
3 reviews
Reviewed 8 March 2014

We're just back from a week at the Riad Mabrouk, which was wonderful. Genuinely one of the most beautiful small hotels I've ever stayed in. Designed and decorated in traditional riad style, with ornamentation on almost every surface. The staff were all very pleasant, helpful and hard-working and many spoke good English. All areas were kept scrupulously clean and our room was tidied and made spotless every day, by a chambermaid with a sense of humour. (Fresh towels folded into swans and given my husband's spectacles, or my hat to wear!) Complimentary fruit and bottled water replenished daily, along with complimentary full body aromatherapy massages for both of us in the spa. Breakfast table groaning with freshly made selection of breads, pastries, fruit and omelette. Restaurant served delicious Moroccan fare at prices which compared favourably with other, less opulent places around town.
A true oasis of luxury and calm, only minutes from the frenetic and noisy "Place". Warning to travellers who must have quiet rooms - the Mabrouk's proximity to the city's main square means that the rooms overlooking the street are noisy until just after midnight. But then all is quiet until around 10a.m., so it's still possible to get a good, long night's sleep. Highly recommended.

Room Tip: If you must have quiet at night, ask for a room overlooking courtyard. Rooms overlooking the street...
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank lewcozaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 February 2014 via mobile

I really enjoyed my stay at the Riad & Spa. The location is unbeatable just steps from the souk and all the major attractions of Marrakech. However, the trade off of being so close to everything is that it is quite noisy till late at night. The restaurant that is in the hotel is also very good and has great traditional food, a little on the pricey side for Marrakech but still worth trying if you are staying at the hotel for convenience. The rooms were spacious and I stayed in a room that was supposed to have a big bed however it was two twin beds put together. Also, the comforter had some sort of stains on it and there were hairs in the sheets. The bathroom was moderately clean and toiletries were provided. The hotel wifi is for the most part good, but seems to log you out after an extended period of time. The hotel staff was very courteous and they offered day trips as well as airport transportation. However, I recommend finding another means of transportation because the person who picked my up from the airport was about 15-20 min late and my ride back to the airport was a bit bizarre, being led on foot to an area where I was picked up and I was expected to pay the guy who walked me to the van as well as the driver, just a very bizarre situation. Overall, as a solo female traveller I felt safe in the hotel and would recommend it to others traveling to Marrakech.

Stayed January 2014, travelled solo
Helpful?
Thank Arossitto20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palermo, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2013

WE were a group of nine persons. A few minutes after our arrive, the flexible tube under the basin of one of the room broke down and water started going out , fullfilling the bedroom . The receptionist (a woman) was very rude: she told us that she had given us a good room and she didn't know what we could have done, obviously meaning that it was our fault . The riad was full and it wasn,t possible to change the room . So my friends have been obliged to clean themselves in our room . In our floor' passage there were works going on, and the floor was very dirty and dusty . We had booked for other two days but dut to this we preferred to change riad the next day . In the showers there wasn't lot of hot water and il was very difficult to wash our-selves. It was our first night in Marocco and it was a terrible welcome .

  • Stayed December 2013, travelled with friends
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Helpful?
Thank panfab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2013 via mobile

The staff we're helpful and the hotel was beautiful. I highly recommend this hotel for couples stays. My wife and I will return soon for a getaway.
The staff was knowledgable about the city and helped book some tours for my friends and I. You should call for up to date prices because their summer and fall prices vary a bit when booking in person.

Stayed October 2013, travelled with friends
Helpful?
1 Thank cestcelui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma city
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2013

We spend one of best week ever, it was a great experience... the staff were very helpful, especially Mr Ahmed he recommended us to a lot of activities around the city and we enjoyed it a lot, we stayed in suite MESSOUDA very recommended from our part, authentic room with a beautiful set up, we actually fall in love with it, we had also a very relaxing time in the spa. overall our stay over the riad was very pleasant great location, great staff.. Five stars service Very recommended.

Thank you

  • Stayed July 2013, travelled as a couple
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Helpful?
3 Thank Ben Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
In-Nadur, null, Malta
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 September 2013

Riad Mabrouk & Spa - Great place full of traditional culture, really was home away from home :)) Food was fantastic, loved the service and very friendly staff always helpful, which they make u feel wonderful. Great location and value for money. We had the Suite Mabrouk, was more than enough. Hotel had variety and texture to entice the eye and admire the surroundings. Thank you for the help and the feeling of being home away from home....Oh!!! u got to try the hairdresser also 4 doors down from the hotel....makeup and hair done in a few minutes....Wasn't called FATIMA by the locals.....lol....was Rosa then ;) LOL.

Room Tip: We had the Suite Mabrouk...Was lovely large and enticing, didn't want to leave the room it was c...
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  • Stayed August 2013, travelled with family
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Helpful?
2 Thank Ankica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R-SPA-Mabrouk, Responsable réception at Riad & Spa Mabrouk, responded to this review, 4 October 2013
I hope your return home was pleasant and that the warmth of the Marrakesh's sun will be in your hearts forever.
The team of Riad SACR and my self thank you for your trust. We have enjoyed your company very much and we all hope to welcome you again very soon.
With my best wishes for your future,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riad & Spa Mabrouk

Property: Riad & Spa Mabrouk
Address: Rue Bani Marine | à côté de cinema mabrouka, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #68 of 280 Speciality Lodging in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riad & Spa Mabrouk 4*
Number of rooms: 17
Official Description (provided by the hotel):
Located in the heart of the Medina, the Jamaa El Fna square, in the center of the monuments of the city of Marrakech. Riad & Spa Mabrouk merges Moroccan and Andalusian architecture. It has several rooftop terraces with panoramic views of the city.4 suites and 10 rooms, air-conditioned and elegantly decorated, are decorated in a Moroccan-Andalusian style. With colorful tiles, the en suite bathroom is provided bathrobes and or showers and complimentary toiletries. They feature a minibar, satellite TV and a seating area.A Moroccan breakfast is served each morning. Lunch and dinner, you can sample Moroccan dishes in one of our fine restaurants.Wi-Fi access is available free of charge. The Riad has a currency exchange desk and a souvenir shop.To relax, the Riad offers a hammam, Jacuzzi and a massage service and a gym. The staff is at your disposal 24h/24, it can help you organize your excursions and airport transfers. ... more   less 
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