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“Riad Mabrouk the best in proximity to Jemaa El Fna”
Review of Riad & Spa Mabrouk

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Riad & Spa Mabrouk
Sydney, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Riad Mabrouk the best in proximity to Jemaa El Fna”
Reviewed 25 June 2014

Absolutely delighted with our choice here at Riad Mabrouk, which is literally a 2minute or less walk to the famous Jemaa El Fna . A beautiful truly authentic Moroccan experience. If you want modern flash high end orca swimming pool then don't book here. If you want a beautiful authentic Marrakesh experience with typical mosaic tiling and fixtures this is definitely tops. Fell in love with the interior of the Riad. Picture perfect Moroccan old style and yet all the facilities one could need. Hair dryer and toiletries supplied daily. Fresh linen daily complete with rose petals and sculpted towels. Expect to find a bowl of fruit and complimentary water in your room and a small bar fridge. Rooms can be a bit short on natural light but coloured glass windows both internal and external make this worth overlooking. Air conditioning was a must have and was a surprising addition to our room. The day spa offered great value specials and I definitely had one of the best massages ever here. Restaurant was exceptionally beautiful and food was excellent. Staff were not only the kindest and warmest but also very efficient. Excellent advice and maps freely given without hesitation and was greatly appreciated . Excellent tips given on what to expect to pay for taxis and tours. I would definitely stay there again in a heartbeat .

Room Tip: We found room 12 to be a quiet room . Rooms in Riads can be a little more noisy as the are built in...
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  • Stayed June 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sinead L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Toulouse, France
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 May 2014

This hotel has everything that we needed for a 3 night stay. Their hammam is very traditional and it's only 400dh for a hammam, facial and oriental massage which I can confirm was excellent.

My father and I also went on a 3 day excursion to the desert, which the hotel booked and organised for us. It was 900dh per person which included seeing gorges de toudra and ait ben haddou, a hotel for one night and then a night out camping in the desert near merzouga.

The breakfast is free and very extensive, it filled us up for the whole day and included authentic mint tea.

The wifi worked everywhere except on the roof top terrace. The rooms were beautifully decorated and we got upgraded to a suite on our last night so they treated us very well!

The hotel is situated on a main road leading directly to the main square so yes it is noisy at night but what can you expect? You are in the dead centre of the city and it is a fantastic location! The noise stopped at around midnight so it was really not a big deal.

For those that complained about the receptionists: you must be crazy. Everyday we were greeted wonderfully. They spoke English and French very well and we had no problems communicating with them.

I will definitely stay here the next time I visit Marrakech.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jacquismith94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meopham, England, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 May 2014

superb location , short walk to the main square. Excellent service and Spa facilities. Roof top terrace and reading area. very helpful staff and good breakfast. would highly recommend for a return visit:

Room Tip: if wanting a quieter room ask for back of hotel
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
2 Thank bikeman_meop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 May 2014 via mobile

I had the most beautiful hammam here

It was around 450dh for hammam, massage and facial. The girls were very nice and friendly.

The place itself is stunning right in the centre of Marrakesh

You can have all the pampering you want here so make sure you visit them

I will definitely return there

The restaurant had 2 musicians one derbake and one oud player

I had a nice royal couscous for around 180dh

It is more expensive than other places but people are very friendly and the atmosphere is of a fairy tale :)

Stayed May 2014, travelled solo
Helpful?
Thank Eugeniaraqs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
62 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 May 2014

We enjoyed our recent stay at this Riad. The rooms were clean (we had two but stayed in 4 due to a mistake on our part as far as the day of arrival) so we got to see from the nicest one (a beautiful suite) the the most modest one which was still clean and comfortable.
The staff of the hotel, manager, two of the front desk girls, and the restaurant personnel were very friendly and ready to help.
The location is fantastic if you want to experience a true Marrakech vacation. The view from the rooftop terrace is great!
I would certainly recommend this hotel to my friends for a true Moroccan experience!

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
1 Thank MaytePrida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 May 2014

If you want to share the crowded and animated life of downtown Marrakech, go to Riad Mabrouk & Spa: you will be just a few steps from Jemaa-El-Fna square, and Medina and souks.
The only inconvenient is the noise for the rooms which are on the main market street, nightlife is lasting up to 1 am. If you want to benefit from the location and the very nice traditional architecture and decoration of the road, make sure you ask for a room not on the Prince Moulay Rachid street.
I also suggest the hotel at least to buy and propose "boule quies" to their guests which have the noise rooms.
The location is perfect with children and the riad offers family suite for 4 people with 2 separate rooms. But for the children, do not expect to bath or swim in the small swimming pool of the patio, it is very small (much smaller than what we can see from the pictures on the web site) and just for the pleasure of the eyes.
Globally very good for 1 or 2 nights to discover downtown Medina, the breakfast is the best we had during our whole trip in Morocco.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank sandriver2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2014

We're just back from a week at the riad mabrouk and i was so dissapointed with the service by the staff, mainly the reception girl who was very rude. I work in a hotel in london and was astonished at the service recieved. I felt like the hotel staff were very unwelcoming. For anyone planning of booking there just remember they will ask you to pay tax for your stay before you leave which was herendous as nothing was mentioned on their website regarding this.

I would avoid a high room as there is alot of noise coming from the main road at night

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank poppyuk p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R-SPA-Mabrouk, Gérant at Riad & Spa Mabrouk, responded to this review, 29 March 2014
We read your comments very carefully. You must know that we have a contract in good form signed and stamped states that all customers who book via incoming Jumbo pay tax stays at the hotel. Please send us a fax or an email address to send you vocher we received jumbo which states that the tax will be paid at the hotel.
Excuse us, we are always honest and transparent with our guests. We recommend you contact your travel provider must inform you in advance that there are tax payable at the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Riad & Spa Mabrouk

Property: Riad & Spa Mabrouk
Address: Rue Bani Marine | à côté de cinema mabrouka, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #64 of 278 Speciality Lodging in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riad & Spa Mabrouk 4*
Number of rooms: 17
Official Description (provided by the hotel):
Located in the heart of the Medina, the Jamaa El Fna square, in the center of the monuments of the city of Marrakech. Riad & Spa Mabrouk merges Moroccan and Andalusian architecture. It has several rooftop terraces with panoramic views of the city.4 suites and 10 rooms, air-conditioned and elegantly decorated, are decorated in a Moroccan-Andalusian style. With colorful tiles, the en suite bathroom is provided bathrobes and or showers and complimentary toiletries. They feature a minibar, satellite TV and a seating area.A Moroccan breakfast is served each morning. Lunch and dinner, you can sample Moroccan dishes in one of our fine restaurants.Wi-Fi access is available free of charge. The Riad has a currency exchange desk and a souvenir shop.To relax, the Riad offers a hammam, Jacuzzi and a massage service and a gym. The staff is at your disposal 24h/24, it can help you organize your excursions and airport transfers. ... more   less 
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