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“HUGE hearts 4 this hotel & staff!”

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Marrakech Ryads Parc & Spa by Blue Sea
Ranked #240 of 500 Hotels in Marrakech
London
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“HUGE hearts 4 this hotel & staff!”
Reviewed 3 April 2014

Great food, great staff, AMAZING grounds, beautiful pools, cool bars, stylish rooms, large bathroom, excellent service all round!
Spotlessly clean, friendly staff from reception to chambermaid, chef to Animation :)
Wifi only in reception, but what a reception! Huge soft sofas and great decor!
Bus to town takes about 25 mins but very efficient and Marrakech itself is huge fun, noisy, busy & bustling Old Town and then Uber trendy new town - take your pick!
The grounds are immaculate - divine gardens & song birds everywhere, paradise in the desert!
The staff here were so wonderful, I was really sad to say goodbye :(
I would recommend this hotel 100% and I am looking forward to returning with my family soon!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MillieBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (175)
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English first
Rabat, Morocco
1 review
Reviewed 3 April 2014

we had a wonderful weekend in this hotel...the animation staff were really friendly especially Mehdi said..
my special thanks go also to Malik from the reservation and samira.
my best regards go to Hajib for her kindness and hospitality...
the restaurant and the reception, the SPA were too nice, really it is a space of peace and tranquility for an unforgettable holiday.
looking forwards to my next visit.

  • Stayed April 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank amine k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 March 2014

couple of days before arriving, I sent an email to the hotel to book transportation from the airport to the hotel. They requested our flight number which I sent. Still, when we arrived, we had to wait 15 minutes before the driver showed up at the airport. The hotel is located approx. 30 minutes from the airport (20 min from the city). When we checked in at the hotel, they had no record of our booking, but gave us a room. I had to meet with the manager later on to explain our booking. We booked our stay trough Norwegian Holidays.

The room quality was poor and the cleaning was insufficient.
There was a big gap in the door to the balcony, which was impossible to close and a lot of ants right outside the doors.
After a few days, the hot water suddenly disappeared. This also happened to guests in other apartments. At this time, there were not many guests staying at the hotel, and it appears that the hotel had closed of the hot water supply to some apartments. We had to change room. At our new room, there was no gap in the balcony door, but it was impossible to close and lock properly! Also the cooler did not work.

The breakfast at the hotel was quite simple and tasteless. The only plus was some French pastries, when it wasn't eaten before we got to breakfast.
On the other hand, the outside pool area and the snack bar were quite nice. But beware of the pizza «Margherita»! Some days it includes anchovies.

There is also an extra tourist fee, cleaning fee and a safe-deposit box fee.
Only wifi in the reception area, quite unstable.
Not the experience I expected from a "four-star" hotel!

Not satisfied!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sondre Å
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Marrakech hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 March 2014

WHERE DO I START
-birds in restaurant YUCK
-no variety of food
-bad service
-and as for all inclusive, what a joke, cocktails, what cocktails!!!
-wi-fi in one particular area, not all of hotel
-poor shuttle bus service
-nobody speaks English

Room Tip: Don't choose this hotel!!!!
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Denisha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rabat
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2014 via mobile


I stayed for only 2 nights at the hotel as we had extended our trip to Marrakech but had already booked another hotel for the remainder of the time. I travelled with 2 girlfriends and we shared a triple room. We thoroughly enjoyed our stay. The staff were excellent. and facilities great. I totally recommand this hotel

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pocker02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 February 2014 via mobile

Hoped for a relaxibg holiday around the pool, but the "entertainers" are pumping crazy loud arabic disco at all times. Even though there are mostly western, elderly couples trying to read their books around the pool, and there is no "entertainment" going on.

Asked on of them if he could turn it down, which he did. His buddy then came and turned it up again.

Yesterday, the manager turned it down without being asked, when he left they turned it up again.
It's just too loud to even focus.

The food here is very bad, and 15 euro for dinner! Another 5 euro for a glass of wine. Which makes us go into town every evening for dinner. Add another 20 euro to your budget for taxi every day, if you want to have dinner.
The shuttle bus is unreliable at best, first noght it didn't show, yesterday was 1,5 hours late as the bus "had problems" and the driver then was arrested.

There is barely wifi in the techno pumping reception, and no reading light in our room, so forget a night in reading.

If we had not prepaid we would check out and go somewhere else.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank Jon_Fredrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 January 2014

Firstly i feel the need to say.....We are very positive people and always look for the best in situations and life in general.... so for us to write this type of review is new.... but very much needed!
We got there on a friday night...tired and exhausted.....so i had a bath... and whilst in the bath, i took my rings off and put them on the side, so as to feel more free...and relax more.
On the saturday morning while we were at breakfast... our room was cleaned, and the silver rings were taken from the bathroom. NOT the best welcome to Morocco.
When this was brought up with the hotel, they claimed they hold no responsibility!!!!
7 emails later and i was met with "you have a safe in your room, its not our responsibility"
But you have to pay for the safe!!!!......A first for any 4 star hotel.
We told them that this basically gives their staff free pickings of customers belongings.... anything thats not in a safe (IS ANYBODYS) they reacted by not even commenting on this..
We are soooo upset by this.... the rings were given by my mother and cannot be replaced.
They did state the rings had been searched for and not found, but i also stated to them they will not be found because they have been taken. I also stated that there must be a rota as to which person cleaned which rooms..... this has been completely ignored!
We have been so so stunned by this that we are now making it a mission to give unsatisfactory but very honest reviews across the internet, as the Ryads Parc and Spar have been completely unprofessional and unsympathetic in their handling of the matter, and we only wished we had called the police straight away.
I wonder how many other people this has happened to....

While the Riads look nice and the food is ok.... the Restaurant manager is on a power trip and pulled us up for wanting to take 1/4 of a bottle of lemonade to our room! We paid fully for our meal which was an expensive 150 dirhams each. and did not expect to have 1/4 of a bottle of lemonade taken out of our hands as we were walking out, and treated like naughty children with looks of distain from the resturant manager, even the next day at breakfast.

The other thing you need to know before booking with them, is that while they state its a peaceful place to relax, they do not tell you that they play full on dance music ALL DAY, every day!!! VERY loud by the pool. Hence round the pool was deserted!
The problem with this is the sound bounces off the buildings, so even with the doors and windows shut to the outside world, you can still hear it clearly. We found this very intrusive.... as we went there to relax before going into Medina (the centre of the hustle and bustle) and are baffled as to why they would state otherwise.
The only thing i can say thats positive is it was nice seeing the trees, and hearing the birds......
A few of the cafe staff were lovely, and were willing to help with what way they could carrying food down to our riad.... (Yes there is no room service)

All in all this is NOT a 4 star hotel..... its more like a 3 star....hoping to become a 4 star.....
But its obvious there are flaws which need ironing out.

We wont be going back!
I really hope this review gives you a clear picture......

Room Tip: If you want peace and tranquility.... and you want to leave with all your belongings, go somewhere e...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kirsty m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marrakech Ryads Parc & Spa by Blue Sea

Property: Marrakech Ryads Parc & Spa by Blue Sea
Address: Douer Ouled Benrrahmoun | El Bour, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Top resorts Hotel in Marrakech
#132 Spa Hotel in Marrakech
#153 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marrakech Ryads Parc & Spa by Blue Sea 4*
Number of rooms: 260
Official Description (provided by the hotel):
The Marrakech Ryads Parc and Spa is home to 260 light and spacious rooms, distributed across 13 riads in keeping with traditional Moroccan architecture. Each air-conditioned room includes satellite TV and a mini bar, plus a private balcony or terrace from which views of either the swimming pool, lush gardens or dramatic Atlas Mountains can be enjoyed. With its huge outdoor swimming pool, children's pool and terraces, guests at Hotel Marrakech Ryads Parc & Spa can soak up the year-round sunshine before cooling down with a refreshing dip. For a respite from the Morocco sun, head to the hotel's additional indoor swimming pool or unwind with a cocktail at the poolside bar. For the ultimate in relaxation, the hotel's renowned EDEN Spa is on hand to provide a wide range of treatments. This sensation wellness centre offers multi-sensory spas and a spectacular range of treatments and facilities that focus on the five elements of the Earth. For energetic guests, the Ryad Parc and Spa Marrakech boasts several sports courts including tennis, basketball and football, plus an on-site gym. With a varied entertainment programme on offer during the day, followed by organised shows every evening and an on-site nightclub, guests can rest assured that both relaxation and activities are catered for at the Marrakech Ryads Parc and Spa. The two restaurants offer a delicious range of modern and traditional dishes, served buffet style or a la carte once a week. Or perhaps jump on the hotel's free organised bus service into the centre of Marrakech to indulge in the wide range of Moroccan delicacies and sample the local cuisine. ... more   less 
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Also Known As:
Marrakech Ryads Parc Hotel Marrakech

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