The Riad is very pretty. Service from Riad staff was good. Every day the staff would make us complimentary mint tea and fetch us water.
It was confusing finding the place and getting back to it as it is away from the main streets and the taxis cannot come to the Riad so you have to walk from the public roads which is tiresome if you have suitcases. Generally there was harassment from young teenage boys if you are female without a male companion. If people show you the way, they expect to get paid and will ask you for as much as 20 euros, and can be aggressive if you don't pay.
We had paid 20 euros for the hotel to arrange a taxi driver to the airport, which is almost 20 pounds. When we got to the airport, the taxi driver called for a young man in the car parking lot to help us with our luggage. We thought it was included in the service; after the man had helped us with our luggage to check-in, he told us it would be the equivalent of £6. We refused to pay it but gave him £2 anyway.
However, this should be part of the service, as 20 euros is a lot of money for Morocco and the taxi drive only took 15 minutes which should be about 4-5 euros in a taxi. It is about 50p for a litre of petrol in Marrakech.
If you take the guided tour to the Atlas mountains, the driver will stop on the way and show you a Berber's house. You are expected to tip. It is a money making operation. The guided tour was very expensive. We paid 80 euros and was told this would include transport and the guide, and found out from the tour guide that he was expecting a payment from us of 20 euros. We told him we had already paid 80 euros, but we paid him a further 10 euros for his time as we did feel bad that he hadn't been paid.
Being a tourist in a poor country, people will try to rip you off. The service is generally good at the Riad but be careful with the services that you book through the Riad.
- Official Description (provided by the hotel):
- A riad magnificent allying Moresque architecture and contemporary decoration, 5 vast rooms in the sophisticated decoration, one of the most beautiful brings down of the medina of Marrakesh offering a wonderfull view on the city and the Atlas. Swimming pool-Jacuzzi, hammam and massage room. ... more less
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- Also Known As:
- Riad Charlott` Hotel Marrakech