I stayed at this hotel for 3 nights and if I had a longer trip, I would have moved.
On arrival there was only 1 towel in the room for 2 people, the tv did not work and the phone did not work either. The air conditioning was terrible, it never cooled in the day and at night it became too cool.
I stayed half board and the food was terrible. For breakfast the only thing I could eat was scrambled eggs and tomatoes. There was no hot food besides the eggs, sometimes there would be a lady making a type of pastry bread. The other food available was SPAM (can you believe it?!?!) and lots of breads/pastries.
For dinner people were pushy and did not know how to queue. We only ate at the hotel for dinner once and that day I had chicken, roast potatoes and cucumber (I had to scrape off the yoghurt they had smothered them with) which was a little better.
Other problems are that guests will move your items if you leave them on the sunbeds around the pool.
You also will get stopped if you bring in your own water into the hotel!! The hotel is very expensive for drinks so we stopped at a supermarket to buy some as it was very hot. One guest we knew had to pay £4 to keep their own water! I avoided this by keeping our water in the baggage room and then sneaking it to my room later. I'd never experience anything like this before!
You could not even use the hotels indoor pool without paying, nor the jacuzzi or steam room. This was always empty as I guess nobody wants to pay for a service that is normally included.
Overall, I would not stay here again.
- Official Description (provided by the hotel):
- The Zalagh Kasbah Hotel & Spa is conveniently situated near the Agdal gardens, only 10 minutes from the famous square Jemaa-el-Fna and the international Airport Menara. All 344 rooms, comprising 17 suites and 7 duplex, are spacious with balcony or terrace. Amenities include 2 swimming pools (one reserved for children), the Spa with heated pool, the international Restaurant Agdal, the Moroccan Restaurant "Berbere Cafe", the Snack Le Patio by the pool, the LobbyBar, a Moroccan lounge and for the evenings the cosy KasBar. ... more less
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- Also Known As:
- Zalagh Kasbah Hotel Marrakech