This hotel was a total let down. On arrival we were sprung with an unexpected "local tax" before we were allocated the wrong rooms. As we were quite a large party we were moved from pillar to post on three occasions before finally being given rooms that did not have broken heating, leaking light sockets, broken balcony doors or worst a disgusting smell of sewers.
To say the staff were unhelpful is an understatement. They were down right rude on several occasions and clearly did not understand the concept of putting customers first. The service in the restaurant was slow to say the least and after having waited 1hour and 25minutes for my food it was stone cold.
The spa seemed to have a varying price scale depending on the customer.
I will not be returning to this hotel and would not recommend.More
- Free Parking