This week-long holiday in Marrakech was a 30th birthday present from my girlfriend - and what a present it was! The Sirayane and its staff made this one of the best holidays I have ever experienced! I cannot thank them enough! We went in the middle of December and the 22-24 degree heat was a welcome break from the minus temperatures and snow of our home city of Bradford. First impressions of the hotel and the service provided started well and kept getting better - their driver met us at the airport and whisked us away from the bustling city centre a short drive out to the Sirayane, set in tranquil countryside overlooking the stunning Atlas mountains. We were met by the relationship manager, who sat us down in the relaxing reception area for some Moroccan mint tea and local pastries while we checked in and had our bags taken to the room - nice touch! We were then given a tour of the hotel and spa, which is a newly built modern complex with a very stylish layout and design, following both European and local influences. It is a lovely environment for a relaxing chilled out stay. We were then taken to the room - wow! We were given a balcony room on the 1st floor, overlooking the pool and a stunning view of sweeping countryside with the snow-covered peaks of the Atlas peering through the mist in the distance! A bottle of red wine and more pastries were waiting for us and we spent a nice afternoon in the sun on the balcony reflecting on a mind-blowing reception! The rooms are modern, stylish and clean. The bathroom was spacious and stunning, a sizeable TV was provided with local and international channels, including several English channels. A dvd player was also provided and reception stocked a selection of films you could borrow throughout the stay. Nothing was too much trouble for the staff during our stay and they were polite and attentive without being overbearing. The owner of the hotel popped in and came up to us to introduce himself during dinner before leaving us to it - I can't remember another hotel where this happened and I can see from Tripadvisor reviews that he responds directly to every mention of dissatisfaction - this sums up the attention to detail of this hotel. An example of this is that whenever we booked a table for dinner, they obviously noted the time and the maids made our bed in different styles with petals and towel-doves each time we were away - a lovely touch ! The complimentary hammam was great the nex morning in a really nice spa complex. We spent several relaxing afternoons by the pools, one of which was unheated and too cold at this time of year to use. The heated pool was great though. Breakfast was a great selection of continental and local cuisine, whilst lunch and dinner were also available, with European and Moroccan menus. We ate mostly from the Moroccan menu and the food was excellent. The hotel is situated about 10 minutes drive from Marrakech centre. There is a regular free shuttle bus to and from the hotel which must be pre-booked. The hotel will also pick you up or take you anywhere for a price, which we utilised when an expedia excursion we had booked came to a premature end and we were left stranded in the middle of the city at midnight. We called the hotel and they sent someone to pick us up straight away! The medina and city were fascinating, but exhausting and it was nice that the hotel was outside the city - you were able to get away from the hustle and bustle and the hassling from local beggars and sellers, back to the peaceful and relaxing surroundings of the Sirayane. The bar was also nice and stocked a wide selection of fine wines, beers and spirits. A free and fast wi-fi connection was also provided as well as a PC in the library area should you need it. There was also a tennis court if you fancied it and gym - which I didn't use once :). Overall I really cannot do this hotel justice in words, I would seriously recommend it to anyone. The only one thing I would say was that it is a 5 star hotel and that comes with a price. We got it on a Groupon deal, but eating and drinking in the hotel is a lot more expensive than the city centre. It was worth it, though as unlike some places, the service and standards match the pricetag and you never felt like you didn't get what you paid for - what a great experience!
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- Also Known As:
- Sirayane Boutique Hotel Marrakech
- Sirayane Boutique Hotel And Spa