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“good hotel, fantastic staff”

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Sirayane Boutique Hotel & Spa
Ranked #38 of 501 Hotels in Marrakech
Certificate of Excellence
Reviewed 21 March 2012

I stayed at the Sirayane for four nights with my wife and two kids in one of the main rooms overlooking the pool.

The room was well equipped and luxurious, although a little small for the four of us. In future I would book one of the suites that surround the pool.

The staff at this hotel have to be some of the friendliest and helpful that I have ever come across. Nothing was too much for them. We were made to feel incredibly welcome to the extent that the owner himself was on hand to wish us farewell at the end of our stay.

I only have two criticisms: there was an issue with one of the swimming pools when we stayed , which meant that it was not crystal clear, but this can happen anywhere and they certainly pulled out all of the stops to fix it. My other (very slight) issue is that the food can become a bit "samey": the menu for both lunch and dinner is pretty fixed and doesn't change. This is only an issue if you stay for several days and don't eat in Marrrakech much. We did, but I still feel that by varying the menu they would add something extra. That said the food was always of a high quality and the selection at breakfast is fantastic.

Overall I found this hotel extremely good value and a great retreat that is not far from the hustle and bustle of Marrekesh itself. The best thing I can say about it is that I will stay there again!

Room Tip: Rooms overlooking the pool have great private balconys
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  • Stayed: August 2011, travelled with family
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Thank Chooks13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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828 - 834 of 1,643 reviews

Reviewed 15 March 2012

I stayed here last week for six nights with my boyfriend - we had one of the Junior Suites and having our own private garden and pool really made the holiday. We enjoyed the craziness of the Medina, but then it was lovely to get away from it all and to our peaceful hotel, using the free shuttle service which was regular and great value to have it included in the price. We are very grateful to all the staff in the restaurant, reception, housekeeping, spa, and ground staff - everyone was extremely helpful, friendly and polite. We got back quite late one night and the security guard walked us back to our room with a torch without being intrusive. The room itself was stunning, especially the bathroom overlooking the garden. The turning down service with rose petals was beautiful, the bed big and comfy, and no noise at night. Breakfast was enjoyable every morning - plenty of choice and good quality food. Cocktails in the evenings were lovely and I would recommend the Hammam treatment in the Spa. Gorgeous view of the Atlas mountains - do not have a bad thing to say about this relaxing getaway - can't wait to go back! Thanks to the owner for coming out and introducing himself and making sure we had everything we needed

Room Tip: Go for the Junior Suite - it was quiet and spacious and we loved having our own pool!
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  • Stayed: March 2012, travelled as a couple
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2  Thank Izzie405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

If you want a bit of luxury on your winter get-away, and a peaceful oasis away from the hustle and bustle of the Medina then Sirayane is a perfect choice. Lots of comfort and style, staff were accommodating and eager to please. The pool, double bed sized sun loungers and the view of the atlas mountains were pure relaxation.

It's ten to twenty minutes into town in the transport provided by the hotel - it can get busy so you do have to book - and prepare to squeeze in, but if you don't want to wait for the bus back it's about £11-15 in a taxi (depending on your haggling skills!). Would definitely consider a return trip to this chic boutique hotel.

Room Tip: All of the rooms seem to be well appointed we stayed in the main hotel building and were very happy
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  • Stayed: February 2012, travelled as a couple
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Thank cd76London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

Chose this hotel for just one night after a week touring around the coastal area. We had already stayed in a riad in the medina last year so were just looking for a quality hotel where we could have a relaxing time for our last day, somewhere not too far from the airport. If you are staying in Marrakech and want to do the sights then we would definately recommend that you stay in the old medina - it is a lot more atmospheric. If you just want to chillax and don't mind being reliant on the hotels (free) shuttle service or taxis to get in and out of the centre then this hotel is great.
We only had the cheapest room but it was lovely and big with a great bathroom. The terrace was small and didn't get the sun at all but the grounds and pool with the mountain views more than made up for that. Staff were excellent and we were greeted with mint tea and cookies before being given the hotel tour. We both had a relaxing massage in the spa which was good value compared to UK prices and did just what it said on the tin!! Breakfast was a great spread and could be taken indoors or out - we didn't have much as had to rush off to the airport but what we did have was very good and omelettes etc could be cooked if requested.
If I have one gripe it was over dinner. As we were only staying for one night we decided to just eat in the the hotel restaurant. There was a good atmosphere and the staff were very obliging. My issue is with the food. There is a choice of 2 menus - traditional moroccan and western - steak and fish etc. After a week of tajines we decided to choose the western menu. The moroccan menu is better value and possibly we should have stuck with that. There was actually nothing wrong with the food we had - it was just drenched in pepper! I don't consider myself to have a particularly great palate, but even I could tell the whole dinner was covered in pepper. There was loads on my starter and i thought perhaps it was a blip but the main course was the same. Maybe the chef was having a bad day but I couldn't understand it. Perhaps I should have sent the food back and given them an opportunity to put things right so I am at fault for that, but certainly I found it very strange. Also the portions are huge so bear this in mind!
All in all though a very pleasant stay and we would recommend this hotel

Room Tip: The more expensive rooms have their own gardens that probably get the sun so would recommend one of...
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  • Stayed: February 2012, travelled as a couple
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Thank davidandmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2012

Hi just come back from a day stay at the Sirayane from 8th March. Absolutely lovely. Beautiful hotel and room, food was lovely,but what stood out was the attention to detail and fantastic, friendly and helpful staff. Nothing was too much from the minute we arrived. For example, on day 2, spur of the moment, we thought after breakfast to take a trip to the atlas mountains (which I'd highly recommend), within an hour a minibus was there. The hotel puts on a free shuttle into the city centre throughout the day and night which was invaluable.

I don't sit by a pool normally but the setting with a lovely pool, hot sun and the snow covered atlas mountains in the distance was stunning.

Its all the small touches and the experience overall which made this short 3 day trip so special.

Never felt like leaving a review on here before but had to in this case. I could not fault the hotel or staff at all, if you need more info please contact me on jasfos@sky.com.

Thanks to all the staff....

Room Tip: Go for room of the rooms by the pool with your own personal garden.
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  • Stayed: March 2012, travelled as a couple
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Thank Jascymru1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2012

Stayed 3 nights from 7th March 12
I read all the reviews about this hotel before we booked and went to marrakesh and Im happy to say they where all correct
This hotel is a peaceful gem
All has been said on earlier reviews so I won't bore you by repeating them
Everything at this hotel is A1
Just go and experience it for yourself

Jay & Magz Moore, Formby, merseyside

Room Tip: We had room 129, nice little garden leading to the pool. It also was good for wi fi log on
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  • Stayed: March 2012, travelled as a couple
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Thank bigjaymoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2012

A little way out of town (but you do have their own shuttle that will take you in and collect you up to 11 Pm brilliaant) and a tad too far to walk but that is a good thing after the hussle n bussle of the city you will really appreciate the silence and peace which is occasionally broken by the sound of a rose petal falling to the ground.
You can hear your heart beating...
When booking seriously consider one of the suites, these are located in the grounds of this unassuming charming hotel.
The suites 2 mini and 2 full have their own pools so if you prefer your relaxing or swimming in the privacy of your own garden then this is for you, the mini suites are more than adequate whereas the full suites give you an additional living area - larger gardens and a bigger pool, both these suites are the furthest away from the main hotel and communal (if you can call it that) approx 5 couples lounge here although it will take 14 - 20 couples easily with space around you.
The only time you really hear anyone making that French noise thing (quite a lot of French) but just as many Brits - is at meal times.
Lunch is satisfying - the restaurant like everywhere else in the hotel is clean and tidy, nothing really to write home about (oh i am !) the food is enjoyable but you will get bored after a few days as the menu is not very expressive of the region or area and limited.
That said there are one or two things that will make you go OOOOH! MMMM! WOW!
The staff are very very nice, so polite and they seem to really enjoy their work which is to please you - very gratifying. Note to self "breakfast finishes at 10 sharp"
Anyway back to the suite, A bar which is brilliant as there is a supermarket not too far away, go there on your way back from the City its on the way, the supermarket is located in a shopping mall near where the fomula one track is being built.
There are lots of shops, buy some alcohol along with snacky bits and you will save enough to pay for the difference in the suite.
So you have your booze snacks etc in your bar area as you step into your space undeprived suite, 2 big sofas and a flat screen Tv with Dvd player, you can get Dvds from reception - no charge, looking out through 2 massive doors into your private garden with a high wall, even if those outside (the other guests that is)wanted to look over they would have to get a ladder ITS PRIVATE.
Another sofa outside and a massive lounger to seat or lay 4 people ??? you figure...
Walk past the mini fridge where you can keep you strawberries cool next to your beers you just bought through to the bedroom very large bed facing another flat screen and Dvd player both mounted on the wall facing the bed or you could sit on the settee at the base of the bed to watch TV, very large sliding patio doors overlooking the pool which at night is lit up along with the rest of the garden - it is beautiful.
His and hers separate built in wardrobes leading to the bathroom his n hers taps very large Jacuzzi bath with sliding windows that you just have to open while bathing, its like bathing outside! superb - walkin shower separate Wc.
Overall - the finish is definitely not polished as the look is shabby shic, the floral arrangements when they turn the bed down every night is a pleasant sight, a young establishment that has still to grow up, but like our kids they have different amazing memories as they grow up.

Room Tip: If you want privacy ask for a sweet at the far end.
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  • Stayed: March 2012, travelled as a couple
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1  Thank Notwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sirayane Boutique Hotel & Spa

Address: Km 8 Route D'Amezmiz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Marrakech
#19 Romantic Hotel in Marrakech
#19 Spa Hotel in Marrakech
#23 Luxury Hotel in Marrakech
#37 Business Hotel in Marrakech
Price Range: £117 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Sirayane Boutique Hotel And Spa
Sirayane Boutique Hotel Marrakech

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