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“Beautiful place to relax”

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Sirayane Boutique Hotel & Spa
Ranked #37 of 500 Hotels in Marrakech
Certificate of Excellence
Exeter, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful place to relax”
Reviewed 19 June 2013

This hotel is beautiful with friendly and helpful staff that make your stay special. It is clean and a sense of calm envelopes you as you arrive and sip mint tea!
The spa was also wonderful with very friendly and helpful therapists.
Our only gripe was that the food and drinks were expensive (approx 2 or 3 times more) compared with similar delicious meals we had at other venues in Marrakech (our guide who we arranged independetly had also had feedback from other's staying here that the hotel food and drinks were rather expensive) The hotel is quite a drive from anywhere so you rely on the shuttle bus to take you to alternatives for meals -having your meals at the hotel is the hassle free option when all you want to do is relax so they are on to a winner here!
Apart from this we would recommend the Sirayne to people wanting to get away from it all and completely relax in such a beautiful country with the hussle and bussle of the town only 15 minutes away if you feel up to it.

  • Stayed June 2013, travelled with friends
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Helpful?
Thank Jen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bsmehdi, Directeur général at Sirayane Boutique Hotel & Spa, responded to this review, 20 June 2013
Dear Guest,

thank you very much for your very good comments about our hotel, staff & spa.
i am happy that you have enjoyed your stay with us.

Regarding the price of the food, i know that you went on dinner in small snacks around the Jamaa el Fna square because I remember you perfectly , be sure that the rates of our hotel are even 3 or 4 times expensive but you are sitting on plastic chairs without no hygiene standard .... but, if you went to the real good restaurants in Marrakech, you would have realized that the price of 25 euros for our 03 courses Moroccan menu and 35 euros for our 03 courses International menu are not even the price of a one course in those good restaurants (Dar Yacout, Comptoir Darna, Bo Zine, Jad Mahal, Dar moha ...).

Also, you should know that the price of our 02 courses Moroccan Menu is 20 euros and 30 euros for the 02 courses International Menu.

Morality, you must compare what is comparable and especially never believe a guide because he will always be with you and invent anything to earn your trust and lead you to places where he will receive a commission (restaurants, shops. ..).

Again thank you for taking time to share your experience and i hope towelcoming you again very soon.

best regards,

Mehdi BENNANI SMIRES
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (288)
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English first
London, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2013

I can only really echo the previous reviews: great hotel, lovely atmosphere, friendly helpful staff, good food etc etc. Everything was so calm and tranquil, we thought the hotel must only be partly occupied but it turned out that it was virtually full! I think this illustrates that they have got the blend just right: there was always a huge sun bed to lie on by the pool, always space on the transfers into town, a waiter to get you a drink etc.

Not a place for families with young children I'd say, but ideal for those seeking a romantic and/or chilled-out break. We hope to be back soon.

Room Tip: There are rooms with little private gardens but we had one at first floor level with a small terrace...
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  • Stayed June 2013, travelled as a couple
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Helpful?
1 Thank Duncan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2013

We travelled in a group of six adults to this lovely hotel early in May.
We had a lovely time service excellent Junior Suite really lovely . Manager was very kind and chatty food very good although service a little slow . We would definitely go back . The only criticism is if you arrange a private tour via the hotel do not go to the Argan oil shop as you waste a lot of time there and it's triple the price to anywhere else.

Room Tip: Junior suite
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  • Stayed May 2013, travelled as a couple
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Helpful?
Thank kazza33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 June 2013

There is very little not to like here.
Service was amazing - not too in your face, but personal and friendly.

Room - suite with private pool - lovely, clean, great facilities - one of the nicest rooms I have ever stayed in.

Facilities - we like to sit in the bar and people watch - often hotels don't have enough seating spaces - but here there was inside, outside, a library, the bar - or your own private space - Superb.


What would I change?
Minibar in room had no diet drinks - I did mention this but there is a standard stock list- not a major issue, just a slight inconvenience for someone too incredibly lazy to walk to the bar!

The price of drinks is what you would expect, but in a hot country you need to drink a lot so this will add to your bill.

As a vegetarian I had emailed the hotel prior to our arrival to ensure that this could be catered for. There were certainly options, but some of these ran out limiting my choice - not an issue if we hadn't been staying full board, but the menu got a little repetitive. Neither were they able to swap a dinner time starter to a lunch time main course which could have increased some of the variety. However, the food was wonderful and dinner was relaxed with great service - my fault again for not eating meat or fish!

We were charged for a spa treatment we never had - thank goodness we checked the bill thoroughly. Errors can happen, but unfortunately when it is the last thing that happens before you leave, it can stay with you.

Room Tip: Our room had it's own pool - the main pool looked lovely but if you are as anti-social as I am I...
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  • Stayed May 2013, travelled with family
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Helpful?
1 Thank lovingTurkeyholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sussex
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2013

The hotel was great in every way - only downside we didn't stay long enough, but we will definitely go back next year. The pictures on the website are exactly what it is like when you get there. The staff are lovely and friendly, the food is delicious and the facilities really great. With only 28 rooms you really feel special as the number of staff is more than the guests.

I cannot recommend it more highly

  • Stayed June 2013, travelled with friends
    • Value
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Helpful?
Thank Tizzabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evesham, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 June 2013

My wife and I have just returned from a 5 night stay here. The hotel itself was very nice. Rooms spacious, very comfortable (air conditioned, nice solid beds) and well equipped (safe, free wifi, good sized kettle, etc). The pool, sunbeds and poolside area in general were idyllic.

As others have commented, though perfectly acceptable the many times we ate there, there's better food to be found around Marrakech for the more explorative - but that's pretty much our only "complaint".

The drinks menu seemed a little pricey - around £8 for a spirit plus mixer, though once I tried and realised it was more like a triple or quadruple measure, that made it a lot more reasonable. The only place in town we went that also served spirits was a similar price, if not slightly more expensive.

The most note-worthy aspect in my opinion, were the staff. Always friendly, smiling and more than happy to help. Nothing was too much trouble. They were rarely out of sight, but never in the way. The balance was perfect for a relaxing getaway. Almost all of the staff spoke near-perfect English, though I did have to think back to GCSE French on a few occasions. Overall, language barrier wasn't a problem.

I haven't confirmed the figures, but I heard that the hotel sleeps 56 and that there are around 50 staff members, which seems about right to me. The manager was also always around and happy to chat - we spoke to him at least once a day, and each time he recognised us and knew about any issues that had cropped up (a failed wireless router required replacing in our room), and he made sure that we were being well looked after.

The hotel has a large number of birds residing in "eaves". They could get a little vocal early in the mornings, but once you get used to that, they're really quite interesting to watch when you're sat outside taking in the glorious weather. We suspect that they contributed to the total lack of bugs, though were also informed by the manager, when we questioned this, that the hotel is thoroughly "treated" every 3 weeks to ensure no bugs.

Regular free minibuses into central Marrakech were great, the trip to the Atlas mountains/waterfalls (run by the hotel) was also very interesting - probably the most interesting day of our holiday - we came back with a few souvenirs, and some great photos and memories. Omar, our driver for the day, was very accommodating. Said, another of the drivers, also recommended a lovely restaurant to us (Dar Zellige), and even dropped us close to it so that we didn't struggle to find it.

Hopefully we can return again one day. In the meantime, thanks to Le Sirayane for a lovely break and the wonderful service we received.

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013

I went in May 2013 for 4 days with my boyfriend as a surprise 30th birthday present to him. I mentioned this to the staff at Sirayane via email prior to the holiday and they made our stay extra special. We were upgraded on arrival from the privilege (standard room) to the Junior Suite with its own private garden which was absolutely lovely. We dined at the hotel one night and the food was delicious, a good variety including traditional Moroccan tagine cooked to perfection. The staff then presented my boyfriend with a birthday chocolate fondue cake with a candle in at the end of the meal – this was such a nice touch. The staff are so friendly and so very helpful, they are always there to offer you a drink or any assistance during your stay (without hassling you!). The hotel is extremely clean and very modern – I could not fault it. Breakfast included a HUGE variety of hot & cold food, catering for everyone – cooked breakfast, cereals, croissants, toast, pancakes, yoghurts, fruit and all beverages you can think of. The hotel offers a free shuttle bus service into Marrakech centre which is only a 10/15 minute drive – they have set times the shuttle bus leaves so you must book your shuttle bus a day in advance or the morning at least. If you choose to dine outside of the hotel I recommend Le Comptoir (very lively & great fun) & Riad Monceau (a beautiful setting). Overall my boyfriend & I had a wonderful time at the Sirayane and are recommending it to everyone we know – thanks for an extra special holiday we won’t forget, see you soon!

  • Stayed May 2013, travelled as a couple
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Helpful?
1 Thank Hannah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sirayane Boutique Hotel & Spa

Property: Sirayane Boutique Hotel & Spa
Address: Km 8 Route D'Amezmiz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Marrakech
#19 Romantic Hotel in Marrakech
#20 Spa Hotel in Marrakech
#24 Luxury Hotel in Marrakech
#37 Business Hotel in Marrakech
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sirayane Boutique Hotel & Spa 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Sirayane Boutique Hotel Marrakech
Sirayane Boutique Hotel And Spa

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