The hotel is a mixed bag but having read other recent reviews I can't help but be surprised by their opinions on the service they received. I arrived in Marrakech with my girlfriend and having had trouble getting to the place (dodgy GPS in the rental car) I was just happy to be there. The reception staff were extremely helpful and I even had the help of one to find a parking space on the street for my car. Furthermore they informed me that the parking fees kicked in from 8am and said if I wanted they could do the ticket for me. They had us in a nice quiet room on the third floor with a balcony overlooking the front of the building, and it was clean and well presented. I would agree about the concerns of some about loud music being played as with the bar on the 6th floor and typically loud music on the first, anyone near it would've probably been affected but we were probably lucky in our location and so it didn't concern us.
The bar staff were brilliant across the board especially on the ground floor in the cafe and our waiter on the first night was good banter and was extremely attentive. The bar at the very top of the hotel didn't offer as good service and I did have to go up to order drinks even though there were three of them standing there.
The breakfast wasn't great by any stretch but for what we were paying I wasn't expecting some sort of grand buffet. It covers the basics and would certainly give enough to kick off the day.
- Official Description (provided by the hotel):
- The Hotel La Renaissance is situated in central Marrakesh. It has a rooftop bar and swimming pool overlooking the fashionable Gueliz district and with views of the Atlas mountains.Each guest room at the Hotel La Renaissance has air conditioning, a private balcony, TV and free Wi-Fi.Guests of the Renaissance can sunbathe on the terrace and relax in the Hammam, which also offers massage treatment.The hotel’s Dahab bar serves a variety of cocktails and offers a live DJ in the evenings.The hotel’s Aqua Pazza restaurant serves fresh Italian cuisine and offers top-floor views over Marrakech. La Renaissance Bresserie offers gourmet, Parisien style cuisine.Hotel Rooms: 45. ... more less
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