We stayed 4 nights in late Feb and just like Almostrussian (previous review) - we also felt like we were saying goodbye to old friends and family. We had a simply amazing time in Marrakech and it was made all the more special by the service and special care and hospitality we received from all of the staff at the Riad. From the minute you arrive you are made to feel so welcome - we were met at the airport by a taxi arranged by the Riad and then met from the taxi by Ismael who escorted us (on foot) through the alleys of the medina to the Riad. We were then greeted by Valentina with mint tea and snacks and sat chatting with her in the beautiful courtyard. We were upgraded to the Rose Room which was beautiful and overlooked the courtyard - we were never bothered by any noise and the bed was SO comfortable!! Valentina had emailed me before we arrived to ask if we would like dinner at the Riad on our first night - and we are so pleased we arranged this. The food - all cooked especially for us was wonderful - starting with Moroccan salads - followed by Harira (a delicious Morrocan soup) - then chicken pastilla (a local speciality) - then lamb tagine and finally oranges with cinamon!!! All for 25 euros (per person) - a bargain and everything was cooked to perfection and tasted wonderful!
As other guests have said you are given a mobile phone to use if ever you get lost and Ismael is there whenever you want to escort you through to the main square - Jemaa el Fna - about 15 minutes walk from the Riad. Ismael has to get a special mention as he had only worked at the Riad for 2 weeks, but it felt like he was already part of the Riad family - and he was an absolute gem. He never minded taking us anywhere or meeting us after he had finished work - in fact nothing was too much - he even went with my husband to a bar in Marrakech so he could watch his beloved football team - Crystal Palace - on the tv. Breakfasts on the roof terrace with the backdrop of the snow capped Atlas mountains were wonderful - lovely food - fab service and amazing views. All soft drinks - mint tea, coffee etc are on the house and come with lovely biscuits - and they are on offer all day long!!
We booked a couple of tours through the Riad which were very good, but due to a mix up with the tour company we didn't quite get the tour we expected on one of the days. Valentina, Wafa and Ismael felt awful for us and couldn't apologise enough - even though it was not their fault at all - however they negotiated with the tour company and got 50% off the price. We were more than happy with this and thought no more of it - but the next day we were told they wanted us to have a Hammam 'on the house' - we argued and said this was not necessary, but they were insistent! So we experienced the Hammam at the Riad and had an amazing massage to complete the experience - sheer bliss!
In summary - we felt so lucky to stay at Riad Kherredine and were overwhelmed by the warmth and committment of all the staff to ensure that you have the best experience ever. Special thanks to Ismael, Valentina and Wafa for all their kindness, friendship and help and we hope we will be back to see you again one day!
- Official Description (provided by the hotel):
- The heart of Marrakech As when reading a book, Marrakech is ready to be leafed through. It will welcome and pamper you with that unique sense of warmth that only Morocco can offer. You will feel exhilarated by the smell of its perfumes and its light, it will be an encounter that your traveller's soul should not miss. The Riad Kheirredine has 14 unique rooms and draws its energy and originality from its capacity to function as a bridge, a connection, between the past and the present. Thanks to the refined use of silk and the art of the "thadelakt"and the "zellij", you will be able to discover the true soul of this country. The Riad can be defined like a boutique hotel as we have a personalized service. All our Rooms are equipped with: Telephone, Safety Deposit Box, Air Conditioning, Heating, Soundproofing, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathroom, Bathtub(depend on room categories) or Shower, Wake-up service, Towels/Sheets, Towels and linen. In our Rates include: A full Moroccan breakfast with a touch of Italian style. Water, fresh juices, fruit, tea, coffee, cappuccino and Moroccan pastries included in the room rates. Mobile phone to communicate with our Riad 24 hours, Wi-Fi, multilingual reception 24/24 and a night watchman. Our Fusion restaurant propose an international and Moroccan cuisine. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, Odigeo, Agoda and 5viajes2012 S.L. so you can book your Riad Kheirredine reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Riad Kheirredine Hotel Marrakech