I've just spent a few minutes sitting at the Riad trying to think of anything they could do to improve this lovely little place...but I can't.
When we booked 8 weeks ago the only room available for our three night stay was their smallest - Fleur D'Orange. Normally I would prefer a large room and had intended to book one of their bigger ones but the reviews and the pictures of the Riad looked so nice we thought we would take the cosy smaller room. I'm also quite antisocial on holiday so I was hesitant when I saw the room opened off the ground floor courtyard but I need not have worried. Each morning we walked out through (almost literally) two orange trees complete with oranges and privacy never felt like an issue at all. That room was small but it was beautifully decorated and really you should be spending your time out in Marrakech or in the calm of the courtyard or the different areas of the rooftop terrace which has views of the Mountains as well as the hotchpotch rooftop landscape of the Medina.
The unexpected but big big BIG plus of this hotel is the staff who are incredibly attentive and do absolutely everything can to help you enjoy your stay. Examples? 1-a Morrocan mobile phone to use during your stay with numbers for the Riad and various members of staff in case you get lost or need anything 2-a personal walk through the Medina and a guide to how to get back on day one but also a constant offer of someone to walk you to wherever you were going to take the stress out of it for you (we liked muddling around on our own but on one occasion hey told us it was best to "let Chouki show you" and they were right 3- restaurant tips and booking 4-hand squeezed orange juice amongst the drinks on offer, included in the room price, day or night. Everyone is friendly and helpful and goes out of their way to help you to enjoy your stay - we will be very sad to say goodbye to this place tomorrow.
A definite 5*/Excellent place.
An update: we left some clothes at the hotel and, as you would expect, the hotel dealt superbly with this, offering to deliver them to our next hotel (in a totally different part of town) and in the end one of the staff walking to a convenient point with he clothes to meet us. AND he refused to take a tip from us. This was almost two weeks after we checked out and the hotel was still looking after us.
- Official Description (provided by the hotel):
- The heart of Marrakech As when reading a book, Marrakech is ready to be leafed through. It will welcome and pamper you with that unique sense of warmth that only Morocco can offer. You will feel exhilarated by the smell of its perfumes and its light, it will be an encounter that your traveller's soul should not miss. The Riad Kheirredine has 14 unique rooms and draws its energy and originality from its capacity to function as a bridge, a connection, between the past and the present. Thanks to the refined use of silk and the art of the "thadelakt"and the "zellij", you will be able to discover the true soul of this country. The Riad can be defined like a boutique hotel as we have a personalized service. All our Rooms are equipped with: Telephone, Safety Deposit Box, Air Conditioning, Heating, Soundproofing, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathroom, Bathtub(depend on room categories) or Shower, Wake-up service, Towels/Sheets, Towels and linen. In our Rates include: A full Moroccan breakfast with a touch of Italian style. Water, fresh juices, fruit, tea, coffee, cappuccino and Moroccan pastries included in the room rates. Mobile phone to communicate with our Riad 24 hours, Wi-Fi, multilingual reception 24/24 and a night watchman. Our Fusion restaurant propose an international and Moroccan cuisine. ... more less
- Reservation Options:
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- Also Known As:
- Riad Kheirredine Hotel Marrakech