My wife and I stayed there for 4 nights from 21st June 2014. We were staying in Morocco for the first time to celebrate our 20th Wedding Anniversary, but more of that later. From the first minute of booking to the second we left, the service was nothing short of spectacular. I won't repeat the individual attention to detail that all guests seem to experience except to say that the mobile phones, personal guides to the market square and the meals at the Riad are all as good as everyone says. We stayed in the Verveigne room and it was both beautiful and comfortable as well as being as cool as you want as a result of the excellent air conditioning. The thing that stands out is the friendliness and commitment to customer service of ALL the staff. All UK hotels and businesses could learn what customer service really is by staying for a few nights at this Riad. The icing on this particularly delicious cake was that after a casual conversation with Eleana, one of the maids/cooks at the Riad, with regard to the reason for our visit, we returned to the Riad that night to discover the room sprinkled with flower petals, a bunch of fresh roses in the room and a pattern of a heart and "20" made in flower petals on the bedspread. It is this level of attention to detail and determination to go the extra mile that make this Riad extra special. If we stay in Marrakech again, this will be where we stay.
- Official Description (provided by the hotel):
- The heart of Marrakech As when reading a book, Marrakech is ready to be leafed through. It will welcome and pamper you with that unique sense of warmth that only Morocco can offer. You will feel exhilarated by the smell of its perfumes and its light, it will be an encounter that your traveller's soul should not miss. The Riad Kheirredine has 14 unique rooms and draws its energy and originality from its capacity to function as a bridge, a connection, between the past and the present. Thanks to the refined use of silk and the art of the "thadelakt"and the "zellij", you will be able to discover the true soul of this country. The Riad can be defined like a boutique hotel as we have a personalized service. All our Rooms are equipped with: Telephone, Safety Deposit Box, Air Conditioning, Heating, Soundproofing, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathroom, Bathtub(depend on room categories) or Shower, Wake-up service, Towels/Sheets, Towels and linen. In our Rates include: A full Moroccan breakfast with a touch of Italian style. Water, fresh juices, fruit, tea, coffee, cappuccino and Moroccan pastries included in the room rates. Mobile phone to communicate with our Riad 24 hours, Wi-Fi, multilingual reception 24/24 and a night watchman. Our Fusion restaurant propose an international and Moroccan cuisine. ... more less
- Reservation Options:
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- Also Known As:
- Riad Kheirredine Hotel Marrakech