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“An oasis in the Medina”
5 of 5 bubbles Review of Riad Al Badia

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Riad Al Badia
Ranked #22 of 494 Hotels in Marrakech
Certificate of Excellence
Bournemouth
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“An oasis in the Medina”
5 of 5 bubbles Reviewed 22 November 2013

Thank you to all the team at Riad Al Badia, especially to Ahmed for his wonderful recommendations and assistance. The customer service you receive is wonderful including a walk to the main square on your first evening to get your bearings. Our stay here was amazing and Laurent, Bousta, Samira and the rest of the team are professional and nothing is too much trouble to make your stay as comfortable and enjoyable as possible. Although the bathrooms are small, you are staying in a traditional Riad in the Medina. The reason this Riad is highly rated is due to the service and welcome you receive - it is not another soul-less chain hotel. Highly recommend Cafe Arabe and the Hamman.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
3 Thank Lulupops1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent O, Gérant at Riad Al Badia, responded to this review, 17 December 2013
Dear Madam,
I thank you for this lovely review. It has been a great pleasure for the all team to receive you these few days at Riad Al Badia. The all team join me to express you our heartfelt gratitude. We all hope to see you again in a not too far future, you are home at Riad Al Badia you know this. We all wish you all the best for the New Year coming and thank you again for everything you gave us. Take good care of both of you
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529 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
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umea
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 November 2013

We had high expectations and were surely not deceived. The reception at our arrival, the service, the kindness of everyone at the Riad was overwhelming. Ahmed greeted us upon arrival and and informed us every day of what we needed to know to get the most of our stay. Samira cooked the best possible marrocan food delicately served by Bousta and Ardelhadi. The discrete and effective room service provided by always smiling ladies Hanan, Fatima and Leila was perfect.
Mr Laurent supervised everything with diligence and also told the history of the city and the customs of the country, helping us to be able to appreciate our stay much better then we would have if we only had red about these things.
We left regretting that our stay was so short and with a feeling of having made new friends.
Yves K

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
2 Thank yves k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent O, Gérant at Riad Al Badia, responded to this review, 17 December 2013
Dear Sir,
I thank you from the deepest of my heart for this very kind and touching review. The all team join me to express you our heartfelt gratitude for your stay at Riad Al Badia, it has been a pure delight having you these few days. We keep a very warm souvenir of your stay among us, your interest for our culture, our customs, our cuisine were much appreciated. I would like to thank you for our very interesting conversations, they were very much appreciated too. Some meetings are over the words, this is another one and once again, we feel very privileged and grateful having been able to meet and receive you. We wish you both our best wished for the rest of 2013 and a very successful new year 2014. We sincerely hope to see you again soon. Take care of both of you.
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Harpenden, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 19 November 2013

I usually save reviews on TripAdvisor for when I have something different to say compared to other reviews. This unfortunately is one of those occasions. Having booked the riad on the basis of its excellent reviews, we expected a lot and were quite underwhelmed. The riad is not bad - it's attractively decorated and the staff were very friendly (although a bit over the top at times) - but I struggle to understand the great rating.

For a start, the walls (both internal and external) are very thin so our sleep was disturbed every night by staff, other guests and noise from the street. At times it felt like there were 10 people in the room rather than 2. The breakfast was uninspiring - a yoghurt and a selection of breads - no hot option, no choice of menu and the same thing every day. Also, due to the bees on the rooftop terrace, we were driven inside to the dingy window-less dining area. The photos that appear to show a swimming pool are completely misleading - the pool is barely larger than a bathtub and situated in the middle of the reception area - probably not somewhere where many people would feel comfortable stripping to their bikini/trunks, despite the staff comically suggesting that we might like to.

My final word of warning is about the excursions the hotel offers. Although not expensive by European standards, the prices offered by the hotel are 4 or 5 times as expensive as equivalent trips offered by tour agencies in the city - so I would recommend you shop around. The one recommendation we did follow was when the day spa we wanted to visit was unavailable, we asked the hotel to arrange an alternative. What they arranged for us was NOT a spa - it was a day in someone's back garden with workmen crashing around in the background and a massage from someone who appeared never to have given a massage before. When we later discussed this with the owner, he apologised but offered no compensation.

In conclusion, this riad is a pleasant enough place - the rooms are nice and the location is good for the southern medina sights - but I simply do not understand the great rating this hotel has and I am sure there are many other hotels in Marrakesh that offer better quality for a similar price.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
4 Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent O, Gérant at Riad Al Badia, responded to this review, 17 December 2013
I thank you for this comment and I feel very frustrated that you did not mention anything while you were at the Riad. Riad is a traditionnal Moroccan house, in the genuine area of the city, the Medina, staying in a Riad is to experience the true everyday life of Moroccan Family. I will not comment breakfast, size of walls, or the refreshing bassin, I suppose that you did not expect a Riad to be a Riad but would have felt more comfortable in a standardized hotel . Many others guests who stayed at the Riad could raise the quietness, the varied continental breakfast with different breads and or venoiseries… One extra point that you maybe misunderstood is the excursions. We do provide with our partners all sorts of day tour or activities from the Riad including the hammam. Our partners are selected carefully for the quality of service as we do provide on an everyday level, what you felt like beeing sometimes « a bit over the top », once again it does depend on what you are looking for and what your expectations are. All our partners provide, in their speciality, service of quality. Excursions, will be just for you and not joining a group of tourist, with your private car and private english or french speaking driver, providing you informations or for other options, it does include lunch and private guide on site. We do not push anybody, we do propose these excursions or activities to any of our guests that is interested and we do redirect our guest with a more limited budget to agencies where prices will be lower, as you join a group, have to go to a certain place to meet the group… we have no problem at all in proposing these agencies doing a good job there again in what they do propose. We can recommend or give orientations when we know what you think and what you are looking for. Regarding your SPA experience, you did not mention that you decided last minute to organize this hammam day, at a period when Marrakech is very busy and all our partners were full. My colleagues proposed you a last place, in the country side that we often recommend for the swimming-pool in summer time, for our guests that are avoiding the very « trendy » places where you go to be seen, but our guests who just want to relax and enjoy a quiet place to swimm outside in a garden. There again our guests who visited this place where happy. They did add recently a spa, simple one, and yes maybe this was not to the top yet, but this is not the first choice, all hammam were full for this last minute request. There again, planning a bit ahead, we can book and at the best time the hammam we do recommend and any of your choice, we do not earn our lifes on hammams or excursions, no commission but we do require our partner, not to bring our guests into shops during city tours, or stop to Camel or Argan cooperatives during 1 day trip, this will make a difference for us and we just let our guests know that this option is available. We feel very sad that you did not enjoy as much as expected your stay at the Riad but be assured that it was a pleasure for us to receive you.
We wish you all the best for the coming year 2014. Take good care of both of you.
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London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 November 2013

We had a fantastic time at Riad Al Badia. Laurent and his team are so professional and make each and every one of their guests feel extra special. Samira's food is to die for - a level above all of the restaurants we tried, and the yoghurt at breakfast was really special. Ahmed, Bousta and Abdul-hadi were so kind to us and so good at their jobs. We'd definitely go back.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank ShwetaandAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent O, Gérant at Riad Al Badia, responded to this review, 17 December 2013
Dear Madam,
I thank you for much for your lovely review, Ahmed and the all team join and would like to express you our heartfelt gratitude for your stay at Riad Al Badia. We keep a very warm souvenir of both of you and we all hope that this new year coming will bring you back to us ! Take good care of both of you.
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Devizes
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

Despite an unpreposessing approach, this Riad is truly excellent, and exceptional value for money. Its location in the Medina makes it ideal for those wanting to walk around, and get to know the old city. It's worth arranging a pick-up from the airport with the hotel, as the taxi driver will guide you to the Riad, which you would have difficulty finding for the first time.

Ahmed was on hand to brief us and give directions to get everywhere, and was extremely helpful throughout our stay. We had dinner at the Riad the first evening, and it was as good as anything we ate outside. All the staff were very helpful.

Our room was perfectly comfortable, but had a very small bathroom; it's worth trying to get one of the bigger rooms, but this was the last room available when we booked at the last minute.

The roof terrace is a great place to rest after a day in the Medina, and surprisingly quiet, given the mayhem outside. Breakfast was served on the lower terrace, which was very pleasant, except for the bees which were quickly attracted to the jams and marmalade.

Restaurant bookings were very efficiently made by Laurent, and local recommendations were generally very helpful.

The call to prayers at 4am every morning was the only downside, but not specific to this hotel.

In summary, it's hard to beat for location and price.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rupert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent O, Gérant at Riad Al Badia, responded to this review, 17 December 2013
Dear Sir,
I thank you very much for such a lovely review. Ahmed and the all team join us to express you our heartfelt gratitude for your stay at Riad Al Badia. It has been very pleasant to count you among us during with these few days. Once again and thank you to mention it, we can not recommend enough any potential future traveler at Riad Al Badia or any Riad in the Medina to contact us ahead and we can organize our driver to come and collect our guests at the airport or at the train station, or we can send some directions to make things easier on arrival. When you get your bearings, it is very easy. We all hope to see you again in a not too far future, we wish you both all the best for the rest of 2013 and a very successful 2014. Take good care of both of you.
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Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

My husband and I had a true quintessential riad experience at Riad Al Badia. This all happened because of Ahmed and his staff. They made our stay a memorable visit. The raid is a true oasis in the desert. A hiding paradise from the busy, noisy streets of Marrakech. Thank you Almed and staff for your immaculate hospitality. Will definitely come back if we are in Marrakech. By the way, we loved the breakfast served on the roof terrace, what a lovely place!!

Room Tip: It would help to have the Riad to arrange a pick up from the airport ahead of time. It's not ea...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bongwerg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent O, Gérant at Riad Al Badia, responded to this review, 17 December 2013
Dear Madam ,
I thank you for your kind review, Ahmed and the all team join me to thank you from the deepest of our hearts. It has been a pure delight having you these few days at the Riad and see you discover everyday our culture and Marrakech. Samira gives you a special thanks for your lovely review of her breakfast and she hopes to be able to cook a dinner for you next time ! Thank you again for everything and take good care of both of you.
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Oslo, Norway
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

We truly enjoyed our stay at Riad al Badia from the first friendly welcome until the helpful departure. The tips and advices offered for sights, restaurants and walking around the Medina gave us valuable insight making it easy for us to just enjoy the experience of Marrakech. The breakfast in the morning at the roof top terrace was especially good because of the homemade vanilla youghurt. We loved it. The last evening we got served the most tasty dinner homemade especially for us at the riad. Highly recommended. If you are looking for a special place to stay while in Marrakech this is the place. You will feel at home. Tusen takk from Sigrid & Erik

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sigrid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent O, Gérant at Riad Al Badia, responded to this review, 17 December 2013
Dear Madam, dear Sir,
I thank you so much for this lovely review, Ahmed and his all team join me to express you our heartfelt gratitude for your stay at Riad Al Badia. It has been a great pleasure for the all team to receive you and to see you discover Marrakech, our culture and our cuisine. Samira is so pleased that you enjoyed her homemade Cuisine and yogurt. We all hope to see you again in a not too far future. Thank you again for everything and take good care of both of you.
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Additional Information about Riad Al Badia

Property: Riad Al Badia
Address: 135 Derb Ahl Souss | Berrima, Marrakech 40040, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Luxury Hotel in Marrakech
#18 Family Hotel in Marrakech
#27 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riad Al Badia 4*
Number of rooms: 6
Official Description (provided by the hotel):
Riad Al Badia is located in the southern part of the Medina, in the district of Berrima, the district of the storks and the palaces. Riad Al Badia offers six rooms of three different categories, a lounge, a dining room, a patio with refreshing bassin -swimming pool and two terraces. Riad Al Badia offers a Moroccan experience through its hospitality, the opportunity to discover our oriental culture, our traditional and fresh home-made Moroccan cuisine at «La Table Al Badia» but also the traditional Moroccan materials, such as bejmat, zellij or tadelakt used in the decoration of Riad Al Badia and finally, we do provide a daily assistance to let you apprehend Marrakech and Southern of Morocco. Staying at Riad Al Badia is to discover and to experience the genuine Morocco where the "Tailor-Made" service is our daily philosophy. ... more   less 
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Also Known As:
Riad Al Badia Hotel Marrakech

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