starting with the postive side:
- the staff was very friendly, polite and helpful
- the Riad was beautifully decorated in warm colours
- we stayed in for a couple of nights in the Suite and one night in a standard room - both rooms were not satisfying
- we payed a lot of money for the Suite. Western price - but no western comfort. Now dont get me wrong. We chose the Riad because we like to have more authenticity + we are willing to scale down our expectations. Because we know that we are traveling into another country and fully respect the differences in standards. But if you - as the owner of the Riad - ask so much money for the room, I think its not acceptable to hang up my clearly visible dirty (!) towel (which I through down on the floor) back to its old place.
There were constructions going on right above our head. The NOISES in the morning were horrible and we couldnt sleep at all. Beside the construction you could hear everything going on around you so clearly. The door slamming, people talking, steps from outside and above your head (because the terrasse for breakfast was just above us). Maybe the noise is an result of the construction of the Riad - but still...no fun when you dont get a good sleep!
There were smells coming from the pipe in the washroom. The shower was (half)blocked & (half) broken. The water swashes on the floor. Far from the -as they called- "luxury massage shower"
Many little things that were annoying (especially when you are in you holliday and want to relax!). We were tired, couldnt sleep and didnt feel comfortable. Not worth its price!!!
- The standard room was even worse. No decoration, very dark, shower kind of gross.
- The breakfast was boring -EVERY day: bread, 2 marmalade, honey, cream cheese, 2pancakes, 1 piece of cake (at least there were great fresh orange juice + the staff was kindly bringing us omelette + tea)
All in all its a nice place to look at and the staff was friendly & polite. BUT no comfort. Its up to you whether you like to enjoy your holliday in comfort or you would give it up for a little pretty decoration.
- Official Description (provided by the hotel):
- Just 5 minutes' walk from Jamaâ El Fna Square, this Moroccan riad offers traditional seating areas and a rooftop terrace with views over the Medina. There is also a spa with a hammam and massage rooms. A traditional Moroccan décor are offered in the rooms at Riad Hamdane et SPA. All rooms have free Wi-Fi access and also feature a minibar and an LCD with satellite channels. Riad Hamdane’s breakfast can be enjoyed in guest rooms or on the rooftop terrace while admiring views of La Kotoubia. Guests can also sample traditional dishes and tajines in the restaurant. Free Wi-Fi access, sun loungers on the terrace and luggage storage are some of the other facilities on offer in this hotel. Public parking is possible nearby and Marrakesh-Menara Airport is just 5 km away. ... more less
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