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“Marrakech dream”
Review of Les Trois Palmiers

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Les Trois Palmiers
Ranked #313 of 500 Hotels in Marrakech
Cairo
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Marrakech dream”
Reviewed 25 August 2013

I went to this hotel and still remember the experience was beautiful. It is not a 5 stars hotel but a hotel that you will definitly would like to come again. I was in a double room with my family. It was clean and beautiful. Morrocan decoration in hotel and rooms, morrocan foods and envirment was great. Also it is not away from Marrakech center and Fana area. Around the hotel, you can find good private hammam that you can have a morrocan hammam experience too.

some cafee around the hotel if you want to go for an open cafee for morrocan tea time.

Staff was nice and hotel was good, maybe the only thing is that I didn't have good WIFI in my room and if you will use the pool, it is a very small one.

But in general, I will definitly go again soon. Hotel and marrakech was beautiful

  • Stayed September 2012, travelled with family
    • Value
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Helpful?
Thank Elham K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saif B, General Manager at Les Trois Palmiers, responded to this review, 28 November 2013
I am delighted to read your very kind feedback on your most recent stay at Hotel Les Trois Palmiers, and how much you appreciated the whole experience you shared with family. Kindly be informed that we now have WiFi in all rooms and all floors, and not only in the lobby area. It is a pleasure to share your review with the hotel staff, and we hope to see you here again on your next visit to Marrakech.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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304 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
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  • Turkish first
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English first
George Town, Grand Cayman
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 August 2013

This is a great hotel if you have a few days in Marrakesh. It's a little way out of the main city area, (about 25 minutes walk, or 10 minutes in a horse and carriage!) However, it is very clean and comfortable. It has a small pool, perfect for cooling off after a hot day in the city and the breakfast is excellent for the price. Next door is another hotel where they have a great restaurant and a shop opposite for buying bottled water etc. It's quiet and the staff are lovely and helpful.

  • Stayed July 2013, travelled solo
    • Value
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Helpful?
Thank simplelife1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level 4 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 August 2013

I stayed here for 2 nights at the end of a 2 week trip around Morocco. It would not hesitate to stay again as it was very clean, comfortable and friendly.
The breakfast was good quality with plenty of choice and the pool, although small, was adequate.
We could easily walk to the botanic gardens and also took a longer walk to the main square (30 minutes).
Bars and cafes etc easily accessible too. Free wifi in foyer although not in rooms.
It did not have the character of riads/hotels in the other areas I stayed but it was perfect for visiting Marrakech and having traditional hotel comforts.

  • Stayed May 2013, travelled with friends
    • Value
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Helpful?
Thank UkThewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saif B, General Manager at Les Trois Palmiers, responded to this review, 28 November 2013
Thank you for taking the time to share your valuable feedback about Hotel Les Trois Palmiers Marrakech. I will be glad to share your kind words with all those involved and I hope to see you here on your next visit to Marrkaech.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 August 2013

We stayed at the Hotel Les Trois Palmiers for one week in July 2013, and really enjoyed our stay. The hotel was very comfortable, the food was great and the staff were friendly and courteous. We would definitely stay there again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saif B, Front Office Manager at Les Trois Palmiers, responded to this review, 30 November 2013
Thank you for taking the time to write such a nice review. We are extremely happy to hear that you would come back and stay with us again. Your kind words about our employees are much appreciated. Looking forward to welcoming you back in the near future.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Croydon, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2013

Looking at reviews before we arrived 6/1/13 for our anniversary, we were very sceptial. We had nothing to worry about as our stay was great, rooms were clean and staff very courteous, Marilyn & Paul :)

  • Stayed January 2013, travelled as a couple
    • Value
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Review collected in partnership with Low Cost Holidays

Helpful?
Thank Mazza631007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saif B, General Manager at Les Trois Palmiers, responded to this review, 28 November 2013
Many thanks for taking the time to share your kind review of your stay at Hotel Les Trois Palmiers Marrakech. We are happy to hear that we have met your expectations during your stay and that you have enjoyed your overall experience.

Looking forward to welcoming you back here on your next visit to Marrakech.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2013

I was travelling with my mother for 8 days and chose this Hotel by recommendation from an experienced guide. We wanted a pool, good air-conditioning and a location out of Medina.
It felt like home. We booked the hotel many months in advance and I was in touch with the manager of the hotel Saif who was professional and accommodating. He arranged a complimentary transfer from the airport which is helpful if you don't want to change money when you arrive.
We took half board accommodation so every evening we enjoyed the meal at the hotel. All the staff from the reception, to serving staff and even cleaning personnel were very friendly and discreet.
The room was spacious, great quality air-conditioning. For a hotel we always felt very relaxed with the feeling that sometimes we are among the few guests they have ( which was not the case). The swimming pool was nice and clean, not too big but then big enough if you want to swim. I used it quite often and I was always the only one using it. Yes, there is not too much sun around the swimming pool but for me that was a bonus as you can stay out as much as you like without being too hot or running the risk of getting sunburns. Getting to Medina is very cheap and every time we stepped out of the hotel a Petit Taxi will be passing by. It was interesting to walk around Gueliz where the hotel is located. Like this you get to know and understand the Old and the New City.
Conclusion? Great value hotel, splendid customer service.

Room Tip: Last two floors have Balcony.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cossette13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saif B, General Manager at Les Trois Palmiers, responded to this review, 28 November 2013
Many thanks for taking the time out to share your kind review of your stay at Hotel Les Trois Palmiers Marrakech. I am delighted to read just how much you enjoyed your stay with us and that we helped in making your experience a great one. It was a pleasure to look after your booking personaly, please do not hesitate to contact me directly for any future bookings. We look forward to welcoming you back with your mother in the very near future.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2013 via mobile

Me & my wife are sat in the lobby waiting to go back to sunny england sat with the marrakech blues to give you a honest opinion,well underrated I'd because the reviews on tripadvisor are some what jaded. First of all we booked for a week in flaming June & it was our 25th wedding anniversary upon arrival we had our evening meal which was very good a buffet course & to our surprise they had prepared a anniversary cake very nice of them "bezaaf shucraan" for the gesture also they upgraded us to a superior bedroom for the duration again very much appreciated the staff couldn't do enough a big thanks too Abdellah,Mohammed & Sanna & all the other staff for making our stay welcome also the food was always good from breakfast to lunch to dinner the portions were quite large to be honest most days we only have two courses and not the three the pool however you need to be quick in the morning to grab a dip or lounge. Overall this is very well situated hotel near to the new part of marrakech guillez,however we had come acquainted with the frequent buses. Just round the corner bus number 1 to the square then take it from there. The is now 4 star hotel but is advertised as a 3 star. Three palms as name goes but deserves the 4 for sure we anticipate to return with my family next summer.only one grouch really although it is mainly French orientated it could do with more waiters knowing how to speak English a little more however we did get by ... Many thanks to all at the three palms ... M'asallam

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vezsapien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saif B, General Manager at Les Trois Palmiers, responded to this review, 28 November 2013
Many thanks for taking the time to leave such a detailed review, and for choosing Hotel Les Trois Palmiers Marrakech for this very special occasion. We are delighted to hear that you have enjoyed your time and that your stay was pleasant. Your kind words are much appreciated, in particular the ones about our employees - we are also glad to hear that you enjoyed our restaurant as well. We look forward to welcoming you again soon.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Les Trois Palmiers

Property: Les Trois Palmiers
Address: 18 Rue Lobnane | Guéliz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #313 of 500 Hotels in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Les Trois Palmiers 3.5*
Number of rooms: 49
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Also Known As:
Les Trois Palmiers Hotel Marrakech

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