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“Fantastic break for my sisters hen do!” 5 of 5 bubbles
Review of Kenzi Club Agdal Medina

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Kenzi Club Agdal Medina
Ranked #103 of 508 Hotels in Marrakech
Certificate of Excellence
London
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic break for my sisters hen do!”
5 of 5 bubbles Reviewed 18 September 2012

We have just returned from a week long holiday and had an amazing time. The staff were extremely friendly and went out of their way to help with any request that we had. The Morroccan restaurant was well worth the additional money as the food and the traditional musician was excellent. The rooms were lovely and clean, the only flaw was not having a socket point by a mirror which made straightening your hair difficult.
The pool area was well kept and the animation team were always on hand around the pool area to entertain us. The dance routines had us up and joining in every day although the other pool was quiet should that not be your kind of thing.
The hotel is situated near Pasha nightclub and with your hotel armbands you get free entry. We also visited "So" the club within Sofital Hotel which I would definitely reccomend. There was a mix of live music as well as a DJ and the outside was lovely to sit and have Shisha.
We did a tour to the Ourika Valley Waterfalls in Fatma which were amazing, just make sure you were good protective shoes as there is a fair amount of trekking up steep slopes involved.

  • Stayed September 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Smyth13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (334)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brighton, England, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 14 September 2012

My boyfriend and myself have just arrived back from the Kenzi Club Agdal and I cannot emphasize enough what a spectacular trip we had! The hotel was near enough perfect for us with only a few tiny disappointments.
Reviews that state that the hotel staff were unfriendly I cannot find further from the truth. The majority of staff went out of their way to make us feel very welcome, well looked after and that they were genuinely interested in how we were finding our stay. In particular we found Mohammed, a member of the waiting staff, to be absolutely brilliant.
The food at the hotel was very very satisfactory, with a large range of tasty dishes, many of which could be cooked freshly in front of you. Was pleased with the authentic Morrocan food presented also.

The pool is lovely, however a little on the cold side so it takes some getting used to! entertainment was provided around the main pool and there adult pool is a little quieter. The hotel provide beach towels so there is no need to pack one.

The majority of travellers at the hotel are French therefore most of the entertainment on the night is in French which English travellers may find hard to understand. However we found it easy to join in with the singing and dancing and general night atmosphere despite this.
The general atmosphere ended around 12 o clock just after the bar closed, and it would have been nice to be able to continue the evening after this point.

The rooms are of an excellent standard and cleaned immaculately. However the placement of the electricity plugs make it diffcult to use hair appliances as they are far away from the mirror, so I would suggest considering taking a small mirror yourself.

One of the best parts of the hotel is its a la carte restaurant for a small fee of 100 dirham (about £7) you can have a beautiful 6 course dinner with wine. The atmosphere is wonderful and you feel as though you could be anywhere in morrocco not neccessarily at a hotel. The night is complete with a musician which we really enjoyed!!

As you can tell from our review we have high opinions of the hotel and the only issues we had are tiny. Book this hotel and you will not regret it!

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Francesca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
208 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 10 September 2012

Beautiful hotel/resort. Went to Marrakech on a business trip for one night only. The hoter was still new that time, and took the full board option, food is generous, good tasting and open drinks for all, you could even take bottles of wine and water to your rooms.
It is a shame I was there alone, my wife would have loved it.
Rooms are quiet big and comfortable, staff very friendly and polite.
The hotel is on the far end of the city, so at least 20 minutes from the main touristic areas in the city.
Price was reasonable, though I heard that now it is very expensive, but I am not sure,
Ideal for couples and families with children

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WissBeirut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 September 2012

Travelled last week in August with my partner and another couple. On arrival reception seemed muddled to say the least and all we wanted was to get in our room! However, after a refreshing mint drink and a trip by golf buggy to our room, we were very impressed with a spacious spotlessly clean room, the bed was super kingsize at least and the maid service was excellent. Pool areas and walkways were spotless. A huge selection of food was available at lunchtime and in the evening. Breakfast was omelettes, pancakes, cereals, toast, fresh fruit etc. Plenty of locally produced alcohol and cocktails on offer. The downside, the animation team did not translate anything into English so we could not really get involved with the entertainment. Overall a very enjoyable holiday.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tory11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon, UK
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed 1 September 2012

We really enjoyed our stay here and felt that it offered good value for money. We stayed four days which for us was about the right length of time. I enjoyed both lunches and dinners here with a good array of foods with some excellent seafood choices including cuttlefish, prawns, octopus and swordfish. Excellent bottled wine although the beer wasn't great. Breakfasts were a disappointment for me as the coffee was terrible and the pastries didn't seem fresh, having said that there was alot of choice and freshly squeezed juice was on offer too. The hotel has a very French atmosphere and all entertainment is in French and generally all staff greet you in French. This wasn't problem for us and we found that most staff attempted to communincate in English once they realised. The facilities were generaally good and well maintained. Bar service was a bit sporadic but generally it was easy enough to get a drink although there was restricted choice. Lovely grounds to sit in in the evening but they should consider moving the kids mini disco away from the main bar to give adults the option to sit in there. Entertainment was terrible but it has been in every hotel we have stayed in so we weren't disappointed. We took advantage of the free shuttle into the centre of Marakech and paid 50 Dirhams for a taxi to return. We would stay here agin without doubt. A very short transfer from Marakech airport makes this a great short break option.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SCS2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tunbridge Wells
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 31 August 2012

We traveled to the Kenzi Club Agdal Medina for a week during mid August 2012 with my family (2 adults and two children.)
We had booked the hotel and flights separately as we got a good deal for a weeks all inclusive.We had arranged transfers prior to travel through 247transfers which were fantastic and recommend.Upon arrival at Kenzi Club Agdal Medina our first impressions were how lovely the outside entrance looked and when we walked into the reception area it was even better. We immediately went to reception to check-in were we were greeted by the reception staff and told to complete some forms required for the hotel , whilst we were served with non - alcoholic mohitos. As we had arrived about 10 AM we were told that we were no able to go to our room until about Mid- Day so went to the pool area and began to have a look around.
As we began to walk around the hotel grounds we found all the gardens to be well kept and presented with beautiful array of flowers in each beading , which blended in with the traditional colours of the riads.
Our first experience of the food was at lunch time and we were very pleased with the standard of the food every day of our week long holiday. There was different meat :pork , lamb, turkey, chicken, steak.There was also lots of traditional tangines for anyone who wishes to try some true Morrocan food. Additionally if you are fussy when it comes to food then there was a pasta bar where a chef cooked what ever pasta and sauce you wanted along with a pizza station. Overall the food in the hotel was to a good standard although if you stayed more than a week you would soon find that the food began to become a bit repetitive. The dining hall were you eat was very big and thankfully air conditioned , but to be frank it was like a mad house .... kids running , noise and everything that is associated with an All Inclusive I suppose. Drinks were served in bottles : coke was the real deal and they served red wine and white by the bottle , where you have your own waiter ready to serve you. Bare in mind these waiters rely heavily on tips so are always there to help you when you need.
After lunch we went back to the reception where we went to or room which was situated in Riad Clementine. We had booked to stay in a suite or quadruple room and the room was excellent . We had two separate areas : one was a huge double room with a double bed and a bathroom with shower bath and the other part of the room had to single beds along with plenty of space to walk about and another smaller bathroom. Both rooms had flat screen TVs which was a nice extra but we didn't use them so cant comment on the channels.
We then made our way to the pool at about 2PM and was still able to find 4 sunbeds albeit on the grass area , we also found this to be the case throughout the week as there was plenty of sunbeds and no need to get up early to get sunbeds as there was still plenty available when we went for breakfast at 8 o'clock.
The hotel has two pools : the main one was very big and contained slides and was generally the busier pool as it attracted a lot of families because of the slides although the other pool was just as good.
The hotel is situated in the middle of no where basically and not worth going out the hotel unless you wish to visit the market or go on a tour which we heard was very busy and an experience in itself.
As many other reviews have mentioned the hotel is many occupied by the French ,Germans and Italians and a few British guests. French being a primary language in Morroco all the staff seemed to be much more friendly and helpful to the French guests and the food was geared more towards there needs , which was the only disappointment.
With regard to entertainment at night well all I can say is don't stay up for it as its not good at all. Firstly there never seems to be a rush in the performances as they say they start at 10 but never do more like 11 !!! If you do manage to stay up then you have to listen to it in french.
During the day they run activities for adults and teenagers such as :volleyball , football ,table tennis which was very good.
All in all a very good hotel which if it adjusted a few things could be a fantastic hotel , I would definitely return and would recommend it.
Any questions feel free to message me

Room Tip: The suites are very nice , so pay the extra to get one.
See more room tips
  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hazamcbaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
100 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 31 August 2012

My partner and I were looking for a holiday in Morocco where we could sunbathe, relax and not worry about our spending. We found a reasonable deal on lowcostholidays and were impressed by the Kenzi website. I read through a few reviews and as usual they were a little mixed, but I noted the most recent ones seemed to be positive and that the negative ones seemed to have a recurring theme- 'French' and as a result proceeded with the booking. Now having been to this hotel I can confirm that the hotel employs a large number of French speaking staff (expected given Morocco is widely French spoken) however I don't really think it's fair to complain about this. If you find yourself lost in translation at Kenzi then ask yourself how much French you know and stop complaining!! Considering I barely speak a word of French I managed to communicate with the staff just fine and found them to be generally polite.

The food at Kenzi was actually pretty good and exceeded my expectations although I never expect too much when going all inclusive. Each night was themed and we ate a mix of Italian, Chinese, Spanish, seafood and of course Moroccan food. There is always chips, pizza, salad and pasta available as an option and the pasta can be freshly cooked in front of you exactly to your taste. Wine and water to my delight are served by the bottle and opened in front of you (although make sure you get on the pina colada too) and Coca-Cola is served rather than local brands... General thumbs up to the food and drink!

Regarding the hotel grounds they were a lot larger than expected and the rooms (see hotel website for pictures) are found in mini riads dotted around the hotel amongst the 2 main swimming pools (one with 3 water slides and a seated edge), tennis courts, volleyball beach, table tennis and the pool bar (situated out of the pool). I thought the grounds were generally clean although the bar did seem to attract a fair few flies.

I'd say Kenzi is a family friendly hotel, there's quite a lot to do to keep kids active and entertained although it does mean that if you're a couple not used to kids you may have to get used to their behaviour quite quickly and be prepared to endure some splashing by the pool!

The grounds surrounding the hotel are pretty bare. I didn't really see anywhere that we could go for dinner outside of the hotel at all and our view from our room resembled a construction site which was a bit of a disappointment. The hotel does run a few shuttle bus to the souks though and you can spend around an hour there (plenty!) looking round the market stalls and haggling. There were some restaurants along here which you could try if you wanted...

Some further things to note. This hotel charges you to use the safety deposit box on exit (I think it was around £20 for one week); wifi is available at reception and in your room; pool towels provided (although only available from 9am and you have to queue by the pool for them; quad biking and camel rides bookable at hotel; a on site spa pass is 100MAD (£7) for single use or 200MAD for a week; every Friday the hotel hosts a 'mini souk' where you can purchase some souvenirs or get a henna done; late check-out is about £30/40 however they will keep hold of you bags and you can shower by the pool/ in the spa and a taxi to/from the airport (15mins) should be 150MAD (That said on the way to the hotel they wanted to charge 300MAD and even though we argued they wouldn't take us for less than 250MAD).

All in all perfect for somewhere to kick back relax and not break the bank balance. Maybe not quite luxury standard, but if you're after luxury good luck finding that at an all-inclusive!!

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank lady_rsr5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kenzi Club Agdal Medina

Property: Kenzi Club Agdal Medina
Address: Blvd Mohamed VI | Zone de l'Agdal, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Spa Hotel in Marrakech
#72 Luxury Hotel in Marrakech
#101 Family Hotel in Marrakech
#141 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Kenzi Club Agdal Medina 5*
Number of rooms: 314
Official Description (provided by the hotel):
A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony. ... more   less 
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Also Known As:
Kenzi Club Agdal Medina Hotel Marrakech

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