I have just returned from a 4 night stay and although I would not rate this hotel a 5 star it was just fine for weekend away with girlfriends.
The reception area was lovely and staff very friendly. Our room was very dark and a little 'tired' , the bed was ok but had the most uncomfortable pillows I've ever tried to sleep on! The hair dryer was hanging off the wall with exposed wiring which we made housekeeping aware of but nothing was ever done.
The pool area was lovely, plenty of loungers and beautiful pools. The loungers were very uncomfortable and definitely need replacing as you lay with metal bar in your back as they are so worn.
The spa was lovely, we had a hamman and body massage which was very enjoyable.
The food was really nice, lots of variety and nice friendly helpful staff.
One member of staff that really went above and beyond the call of duty was Jawad on customer service desk. He was so informative and gave great advise and top tips , so friendly and helpful he made our trip most enjoyable thank you.
Would definitely return, but would bring my own pillow!!
- Official Description (provided by the hotel):
- A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony. ... more less
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- Also Known As:
- Kenzi Club Agdal Medina Hotel Marrakech