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“Amazing” 5 of 5 bubbles
Review of Four Seasons Resort Marrakech

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Four Seasons Resort Marrakech
Ranked #50 of 508 Hotels in Marrakech
Certificate of Excellence
Waterlooville, United Kingdom
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Amazing”
5 of 5 bubbles Reviewed 4 July 2014 via mobile

What a location what service very very top notch best hotel i have stayed in the service was excellent and staff were of the highest quality highly recommend the facilities are excellent the food was amazing made a business trip so much better the Hotel is close to an amazing city well worth a stay here!

Thank you

Stayed August 2013, travelled on business
Helpful?
1 Thank Darren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,076 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Any
English first
London, United Kingdom
Level Contributor
143 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

Some of the best service I've had in a 5 star hotel. Proper attentive, staff that make one feel welcome.

Good food, great rooms and two wonderful pools.

Four Season's are typically pretty good, I've been to a few others. This is the most attentive yet relaxed one.

Room Tip: If you want a better room. Pay more.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MarkHippo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

We stayed at the four seasons Marrakech in April. The hotel was fantastic and the service was at a very high standard. The resort was so nice that we didn't want to go out from it.
I Would recommend the hotel to people who are looking for a relaxing resort. They have a top quality spa and several pools.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Eddy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ubersee, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 28 June 2014

Service was outstanding, helpful, and attentive. The suite was small and of bland design. It had a large balcony, which I would have preferred to have inside the room. The mattress sagged in the middle. "Kid's pool" was not suitable for kids as it has too many sharp edges posing high risk of injury.

  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bedmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hfrehde, Director of Sales at Four Seasons Resort Marrakech, responded to this review, 14 August 2014
Dear bedmate,
Vielen Dank fuer Ihre Kritik. I am glad to report to you that we have taken your comments very serious and since then changed the mattress in the room you stayed in and also made changes to the kids pool. The whole summer was filled with familes and children and they had a great time by the pool. Please come back soon.
Sincerely,
Holger Frehde
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

We visited for a week in June and almost felt like we had the place to ourselves - it was peaceful and tranquil with just a pleasant amount of guests around the place. This is a stunning hotel made even more amazing by the staff who could not do enough for you whether you wanted a car/taxi down to cleaning your sunglasses for you by the pool! Nothing is too much trouble.

The room we occupied had two small double beds, a walk in wardrobe, huge bathroom (with separate WC) and the deepest bath I have ever had the pleasure to use. Kettle and hairdryer in room.

There is an adult only pool and that was strictly adhered to. The separate children's pool is also as beautiful as the adult pool. The pools are stunning and with their grey slate//stone tiles makes you feel like you are swimming in a natural pool.

Prices for food and drink are what you would expect from such a hotel. Lots of choice of places to eat within the hotel: at your sun-lounger, pool restaurant, sports bar, Italian restaurant and terrace and main restaurant and terrace with buffet for breakfast and Moroccan buffet each evening.

The hotel is a five minute ride by taxi to the main square and Souks (costing about £3.50) so that works well as you get the hustle and bustle of that but then feel you can escape to the oasis that is this hotel after each trip out. We used the car service offered by the hotel for a day in the Atlas Mountains - not cheap but a very safe and good driver who gave us a good flavour of the area.

I would return to this hotel at the drop of a hat - such a great experience.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FCSX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

Fantastic hotel, stayd now for the second time, and it gets even better!
Great service and personal attention.
Good restaurants and accomodation.
Checked other 5+ star hotels in Marrakech and this is overall the BEST!
One big remark, during our stay 2 groups of conferences were held with very noise and disturbing people, not in line with the cachet and quality of the normal Four Seaons guests.
On top, the main pool was restricted from us during four days and kept only available for these groups, as well as the pool restaurant! This is unacceptable for this kind of resort, conferences OK, but not to the dissatisfaction of the normal/loyal guests!

Room Tip: Rooms at front desk level, with pool view!
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Michele v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review, 23 June 2014
Dear Michele v,

My name is Felix Murillo, I am the General Manager of the Four Seasons Resort Marrakech. You made it to Marrakech from so far away, thank you very much for choosing us.

Chin! the advante hat we have of having multiple pools did not work out well, when you were here, we learnt our lesson. It is unique that the team was able to still touch you and make you happy during your stay. I promise we will be much more cautious next time when a number of rooms take posession of one of the pools.

Please let me know if you return, my direct email address is felix.murillo@fourseasons.com. I look forward to be of assistance for whatever you may need within Morocco or Four Seasons.

Best,

Felix
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

A real gem of a place. Rooms are superb as is the service. An oasis of calm although watch the bar prices as a small bottle of beer is expensive. The only problem with the hotel is it is tempting not to go out side of the resort

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Difontaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort Marrakech

Property: Four Seasons Resort Marrakech
Address: 1 Boulevard de la Menara, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Marrakech
#26 Spa Hotel in Marrakech
#27 Family Hotel in Marrakech
#33 Luxury Hotel in Marrakech
#39 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Resort Marrakech 5*
Number of rooms: 141
Official Description (provided by the hotel):
Marrakech refreshed: Located adjacent to the Menara Gardens, just a five minute drive from the exotic energy of the ancient Medina, Four Seasons offers a fresh Moroccan perspective: a calming resort-hotel with a light Moroccan touch. The inspiring retreat combines an impressive spa, landscaped pools, gardens and event space with a contemporary design that augments the sense of airy luminosity. Welcoming and uplifting, the hotel offers couples, families and groups a stylish oasis within an intriguing ancient city. ... more   less 
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Also Known As:
Four Seasons Resort Marrakech Hotel Marrakech
4 Seasons Resort Marrakech

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