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Hotel Du Golf
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Reviews (993)
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268 - 273 of 993 reviews
Reviewed 6 October 2013

I was a guest at this gorgeous hotel for 10 days. I've stayed at luxury hotels all over the world and I was very impressed with the level of service and professionalism displayed by the hotel staff. I was apart of a very large group, and from the moment we arrived we were treated like royalty. Our reception was warm and welcoming, from the friendly front desk staff, to the refreshing "Moroccan Mojitos." The rooms were spacious, luxurious, and very clean. The meals were awesome and all of the restaurant staff were professional and friendly. Our meal schedule was very sporadic and Mr. Aziz, the Food and Beverage Manager, was extremely ameniable. Every time we had a request, he bent over backwards to ensure we were satisfied with each and every aspect of our experience. I would recommend this hotel to anyone visiting Marrakech.

  • Stayed: May 2013, travelled on business
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2  Thank Regdon56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

Beautiful resort, with decent rooms and a great ambiance, only to be marred by poor customer service and general staff apathy. This is the first five star hotel we have stayed in where such poor staff attitude has resulted in us never wanting to return to this hotel. The resort has lovely grounds and good activities however getting the attention of reception or anyone to arrange anything is near impossible. A real shame.

  • Stayed: September 2013, travelled with family
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1  Thank Globaltrotter26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2013

I stayed 4 nights in this beautiful hotel, it is located in the palmeraie which is about 10 min drive from the city centre. The rooms were very clean and nicely decorated. The breakfast was first-class, with a wide rage of local and international food to choose from.
the letdown of this hotel were: 1- reception staff were not particularily warm or welcoming except the lady Manager who was very professional, her name is Nora. 2- the hotel had an issie with sewage smell especially if your room in on the ground level. My booking was for 3 nights originally, and when I decided to extend for 1 more night, they move me to a room in the ground floor.. it was really bad.

Room Tip: Request for rooms on the 1st floor and not too far from reception to avoid a very long walk..
  • Stayed: August 2013, travelled with family
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3  Thank Fedoua M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2013

A very nice building with 'nice' staff. Unfortunately, the most inept levels of customer service and catering experienced in a declared 5 star hotel - anywhere in the world in recent decades. "Sorry" doesn't cut it, when reasonable expectations associated with the advertised product are not met. No travel desk, no bespoke excursion products offered. The hotel left a document in my room detailing occupancy levels - pity I didn't have sight of it before booking - clearly other are better informed!. Charges top dollar but deliver at Travel Lodge levels.

Room Tip: don't trust the reservations system to deliver
  • Stayed: July 2013, travelled as a couple
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3  Thank KAM52_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2013 via mobile

As Hotel du Golf is located in Marrakech palm grove, choose one nice and cosy room scattered in its huge park. In your small kasbah you feel like in a douar. Then you need a pleasant walk among palm trees to reach the large swimming pool for extreme sunbathing. For breakfast or lunch try the luxurious buffet in a spacious palace-style room. Warm and professional service, except for the slow moving reception. When you are relaxed and need to come back to life have a 15 mn drive and join Marrakech city center.

  • Stayed: January 2013
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1  Thank Christophe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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