I stayed in Hotel Du Golf with a group of friends the last weekend of September.
On arrival, we were treated with a fresh, cold drink and the reception staff were very friendly and welcoming. However, this quickly went downhill. When we checked into our room, I quickly noticed that it was infested with ants, in the bathroom, on the floor and most disturbingly, in the bed. The sheets, too, were stained with dark colours. After phoning down to reception, they sent up a member of staff with mosquito repellent...clearly ineffective for ants. We then moved to a different room, to the other side of the hotel, with the most horrendous view of a rubbish dump.
However, overlooking this, we went down to the pool, which was beautiful and relaxing. However, this didn't come without problems. Staff were extremely relaxed when it came to processing your orders, having to wait up to 20 minutes to receive a bottle of water. Eventually, we had to go up to the bar ourselves and stand there until they brought it to us.
Reception staff were less than friendly when we complained about this, and saw no issue in ants in our room and rude staff by the pool.
It is a great shame, as the hotel itself is lovely, with great amenities and close to Marrakech centre, but the poor service and unhygienic rooms really put a downer on the long weekend away.More
- Free Wifi
- Free Parking