Have recently returned from the AFC having booked with Broadway Travel at a reasonable price. Flights with Ryanair went smoothly and on time both outward and return. Transfer to the hotel was included in the price and were carried out by Hotels 4U/Med Hotels which were all ok.
Arrived at the hotel at 8pm and were given a welcome drink and registration forms to complete and told to sit and wait until called by receptionist. We sat and waited but were not called so went back to reception, collected our room key and was taken to our room by the bellboy with our cases. Our room overlooked the waterpark, was a nice size with two single beds (travelled with daughter) and a reasonable sized bathroom. I checked everything worked due to reading previous reports on hotel. A/C was very good, water in shower was good temperature and always worked. We did have a problem with our toilet flushing and had to report it a couple of times and although an engineer was sent on two occasions it was not fixed properly but we managed and didn't bother reporting it again. Safe locked itself on one occasion and had to call reception several times before someone came to unlock.
We found the food at the hotel very nice with plenty of choice but would say some fussy eaters may have a problem and especially those who like their "english" nosh on holiday! The cakes and biscuits were excellent.
The hotel was nowhere near full whilst we were there and sunbeds could easily be gotten without getting up at the crack of dawn to put towels out. Lovely big pool near our room just in front of the restaurants. Rather steep entrance into pool though and very deep for non swimmers. Pool towels available by pool.
Water park on-site was never busy while we were there. Daughter went on slides and didn't have any major catastrophes. Plenty of sunbeds and shaded areas in the waterpark available.
Entertainment in the evenings is where this hotel falls down and as it is in the middle of nowhere unless you just want to sit and drink until the free drinks finish at midnight there is not much to do. However, there are english movie channels on the tv so not so bad to go back to room and watch. There is a coach into Marrakech from the hotel leaving at 8.30pm until 11.30pm several evenings a week for a change of scenery at a price of 50mad/pp.
The free bus into Marrakech during the day is also handy but does not allow long enough to see many sights, however, a taxi from the centre to the hotel is approx 200mad.
We found housekeeping could do with some improvement as we were only ever left one hand towel, no bathmat and were constantly requesting these but gave up in the end. Waiter service for drinks at mealtimes could also do with some improvement.
We did a day trip to Tin Mal mosque up into the Atlas mountains and to the valley which was very enjoyable thanks to Mohammed our driver. We also visited quite a lot of buildings and the gardens and would recommend that you get out and see what is outside the hotel and see the real Marrakech, it is quite fascinating.
Overall we enjoyed our stay and had no tummy problems or otherwise but if returning would stay nearer the centre of Marrakech.
We went with an open mind considering previous reviews and problems with the hotel and were quite happy with our stay, however, silly things let the hotel down ie customer service.
Please contact if you have any questions.
- Official Description (provided by the hotel):
- The LABRANDA Aqua Fun Club overlooks the Atlas Mountains and is built on 5 hectares of land surrounded by shady olive trees, just 15 minutes from the city center and features magnificent views over the Atlas mountains. It features 16 pool and 2 heated indoor pools and the largest water park in Marrakech.Each air-conditioned room has a modern design and feature a private balcony. The rooms are equipped with a seating area with satellite TV. A buffet breakfast is provided each morning and all guests receive a mint tea upon arrival. The restaurant serves traditional Moroccan and International cuisine. Guests can also enjoy a drink at the bar and have a night out at the private night club. The hotel also offers a tennis court, a beauty salon and a well being center. Also available is a kid's club and free WiFi access in the 24-hour reception. Free private parking is provided. This resort is located 18 km from the Marrakesh Airport. ... more less
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- Also Known As:
- Pickalbatros Aqua Fun Club Hotel Marrakech