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LABRANDA Aqua Fun Marrakech
Ranked #123 of 501 Hotels in Marrakech
Reviewed 27 March 2012

The staff at this hotel (waiters, cleaners, bar staff and reception staff) were very friendly and always happy to help. The animation team were so so... but the evening entertainment was lacking (bingo, kids dancing and 1980s quiz nights did not appeal).

Mohammed from the animation team does not deserve all the praise that he seems to get from the previous Trip Advisor reviews. Positive reviews have definitely got to his head, he has his favourite people and chooses to ignore the others. We went to the £10 Marrakech at Night trip to the Medina with Mohammed, we were very disappointed as there were far too many people (over 120), we didn’t hear any of the information that was given and found the night to be waste of time! If you do decide to go to the night trip ask for Hassan, he was very good.
The free shuttle bus was a very handy way of travelling to the Medina during the day (runs twice a day) as the hotel is in quite a remote area. Beware of dodgy tour guides waiting as you get off the bus and taking you down to expensive souks.

The food served during breakfast, lunch and dinner was fantastic. Something for everyone and a good mix of local Moroccan cuisine and for those with a less sophisticated palette there was freshly made omelettes, pancakes, pizza, pasta and BBQ. There was also a wide range of salads and desserts.

A special thank you for all the staff that made this trip worthwhile including Hassan from animation team and Amas the waiter that always greeted us with a lovely smile.

Room Tip: Rooms facing the pool, preferably on ground level.
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  • Stayed: March 2012, travelled with friends
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2  Thank LuckLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,531 - 1,537 of 2,712 reviews

Reviewed 26 March 2012

My Wife and I returned on 21st March from a brilliant 4 day break and we are already planning our return visit. The rooms, facilities, staff, food and cleanliness were 1st class. Nice touches like pool towels were much appreciated. Special mention should be given to Sara and Mohammed from the entertainments team who were both infectious with their smiles and good humour!

  • Stayed: March 2012
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Thank JohnrSayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

Our five nights were great value for money and would be amazing in the high season the food and drinks were great. The cleanliness of the whole place was spotless. Our room was fine and spacious but the air conditioning was only switched on our last night. One downfall of the hotel is the lack of English speaking staff on reception. We had to use the animation team to ask to get the air conditioning switched on. the other issue we had was the icey cold pools it seems such a waste that at least one of the adult pools isn't heated.We would like to thank Sara and Hussain from the animation team.

  • Stayed: March 2012, travelled with family
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Thank DorsetCountrygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

We love it here and will definitely visit again very soon. 5 star service with a smile! The staff are very helpful and friendy especially the animation team, kamar.mohamed.fikri.hosni sara hasan who looked after us so well during our stay. They made us feel like friends not customers.

  • Stayed: March 2012, travelled with friends
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Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

Just returned from a four night break at this hotel and for £199.00 each this was fantastic value with all inclusive accomodation. The staff where very friendly and helpfull, the food was good and plentifull and a good variety of dishes each day. Every where was spotlessly clean and the rooms where a good size and very comfortable.
The bad bits (not too many) We had to ask to change our room after the first night as there was a very annoying humming sound coming from outside the building adjacent to our room and this kept my wife awake all night, we asked to be moved and this was done without fuss and we had a much better room with views of the main pool and no more noise, however there was a problem with a leaking shower hose which I reported to reception but never got sorted also had to call reception as the cleaning staff had not left any toilet rolls, they said they would send some up straight away but that did'nt materialise.
Ok moan over, all in all I thought it was a great holiday, Marrakech town is a must do, it is one crazy place, crossing the road is like playing Russian roullete, there are bikes and mopeds and cars and busses and horse and carts whizzing around and no one stops for you, the market is massive and very easy to get lost in the maze of alleyways. The night trip from the hotel to marrakech for £10.00 is a good way to see the town with Mohammed as the guide, gives you a good idea of what to expect if you are brave enough to go it alone.
Free shuttle bus takes you too and from marrakech twice a day.
Would thoroughly reccomend this hotel, you wont be dissapointed.

  • Stayed: March 2012, travelled as a couple
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Thank oilslicknick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

The animation team, kamar, mohamed, hassan, fikri, sara have been fantastic very helpful, always willing to help and very friendly also all the hotel staff have Exellent the hotel is fantastic and amassing will recommend to family and friends and will Defo come back. Micky mouse is very entertainment for children.

  • Stayed: March 2012
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Thank Imu360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2012

The Hotel is nice and clean - but definitely not 5 star. I would rate this as a low 4 star - Staff are excellent - Very helpful and friendly. Generally a nice family hotel - but do need to brush up on speed of service! On the night we arrived (we had 2 rooms - 4 friends) We were put in a terribly small room - that resembled nothing like the photos I had seen. You could not swing a cat in the bathroom! - If you tried to sit on the toilet seat - you would have the wash basin touching your chest!! We complained and fortunately as they were not busy we were moved to much better rooms - However - although the bathroom looked lovely - there was no soap / shampoo / creams etc! - This is what you would expect from a 5 star hotel!! - On the Saturday - our towels were taken away with no replacements! No answer from Housekeeping for ages - In the end contacted Reception - The towels took about 5 hours to arrive!!! The Restaurant serves a buffet meal - which is OK - but not great for Vegetarians. They do not have a concept on vegetarian food - they would classify a dish to be Vegetarian - yet there may be small pieces of meat - You have to be very careful! - Fortunately, they had a Guest chef from one of their Egypt Hotels (Another Pickalbatros hotel) (Chef Ashraf) - who was more than willing to make separate vegetarian dishes for us - He was excellent and made us special separate dinners for 2 nights.
The Spa was a bit of a rip-off. Quite expensive and did not give us the full time they stated for the treatments. However, upon complaining, they offered us an extra 1/2 hour each of a foot massage (which was really as LEG massage!!) All-inclusive with drinks made this a worthwhile stay - Local alcohol included which was fine - The Beer was really good!
Anyone seeking night time activities would be disappointed - A 80's style Disco was all they had - Apart from Bingo (!!!Boring???). The hotel is quite a way from the town centre so you would need transport - If you book at the reception it is very expensive (500 Dhs - one way) However, we managed to get a taxi for 250DHs return!!
Hotel has a fantastic Aqua park - which unfortunately was not used whilst we were there as the water was cold - but in the peak summer it ouwld be fantastic for families with young kids.

  • Stayed: March 2012, travelled with friends
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2  Thank Ashok S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about LABRANDA Aqua Fun Marrakech

Address: Km 18 Route de L'Ourika, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#70 Spa Hotel in Marrakech
#92 Luxury Hotel in Marrakech
#135 Family Hotel in Marrakech
Price Range: £73 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LABRANDA Aqua Fun Marrakech 4*
Number of rooms: 252
Official Description (provided by the hotel):
The LABRANDA Aqua Fun Club overlooks the Atlas Mountains and is built on 5 hectares of land surrounded by shady olive trees, just 15 minutes from the city center and features magnificent views over the Atlas mountains. It features 16 pool and 2 heated indoor pools and the largest water park in Marrakech. Each air-conditioned room has a modern design and feature a private balcony. The rooms are equipped with a seating area with satellite TV. A buffet breakfast is provided each morning and all guests receive a mint tea upon arrival. The restaurant serves traditional Moroccan and International cuisine. Guests can also enjoy a drink at the bar and have a night out at the private night club. The hotel also offers a tennis court, a beauty salon and a well being center. Also available is a kid's club and free WiFi access in the 24-hour reception. Free private parking is provided. This resort is located 18 km from the Marrakesh Airport. ... more   less 
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Also Known As:
Pickalbatros Aqua Fun Club Hotel Marrakech

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