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“No Need To Leave!! Hotel is Amazing”

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LABRANDA Aqua Fun Marrakech
Ranked #126 of 500 Hotels in Marrakech
Reviewed 17 May 2014

Just back from a 3 night stay for my Girlfriends birthday. The experience we had was faultless, from start to finish. We recommend this hotel to anyone and everyone, and most definitely will be returning sooner rather than later as 3 nights was just not enough.
Every aspect of the holiday was amazing, from the hotel, location, weather to the staff, food and entertainment team (specific shout out to Pipo and Mimi who particularly made our stay very welcoming and fun).
Cant understand any negative feedback towards this hotel as it caters to everyone's needs. There are so many areas to the hotel, all offering excellent service helping you build fantastic memories, and every area is nicely presented to you as the staff work tirelessly to ensure cleanliness and high standards of customer service.
Cant wait to return to the Aqua Fun Club..

  • Stayed: May 2014, travelled as a couple
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Thank Kerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA-Guest-Relation, Responsable relations clients at LABRANDA Aqua Fun Marrakech, responded to this reviewResponded 20 May 2014

Dear Kerry ,

Thank you very much for choosing to stay at the Aqua Fun Marrakech and for the time that you had taken to share your feed back with us .
We are very pleased to read that you did enjoy all the aspects of the hotel ,moreover i was delighted too to read that the Aqua Fun Marrakech and its ambassadors were able to play a part in making your stay more than enjoyable .
Your feed back is a great value for encouraging us to do our utmost to ensure you the best service
and we share it with an immense pleasure with all the team.

We all look forward to welcoming you back soon .
With Kind Regards.
Nora Errahili
Guest Relation Manager.

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1,109 - 1,115 of 2,774 reviews

Reviewed 17 May 2014 via mobile

The time at the hotel is unforgettable in so many ways!! I didn't want to come home! I work in hotels and would love to work here! The animation team, Billy, Pipo, Rihab, Yaya, Anna, MiMi, Maurice and any others I missed made the stay even better and also made my birthday an unforgettable one! I loved all their shows and activities they did. They were so friendly and they always got you involved in things. I really want to come back and hope I get to soon! The flumes are like none I've ever gone on before! I would recommend this hotel to anyone!! All the staff looked like they enjoyed their work which I'm so envious as its an amazing hotel!! I came home thursday and I missing it so much already! Keep up the work guys! :)

Stayed: May 2014
1  Thank lucasr89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA-Guest-Relation, Responsable relations clients at LABRANDA Aqua Fun Marrakech, responded to this reviewResponded 19 May 2014

Dear Lucasr89,

First of all i would like to thank you for writing such kind words regarding your stay at our hotel .
it is a hugh pleasure to know that you had a great time and that you were satisfied with all the services especially the Animation .
Your positive comments about our staff will encourage us to work hard in order to improve our service continously .
We look forward welcoming you back .and i will pass on your compliments to all astaff of the hotel & the animation team .

Kind regards.
Nora Errahili.
Guest Relation Manager.
Aqua Fun Marrakech.

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Reviewed 16 May 2014

Animation Team = absolutely fantastic..... Rihab, Pipo, Billie Boy, Kiki, Maurice, Meme, Ghiaya, Anna were the life and soul of the hotel!!! Fire Show was amazing!!!! :-) day time activities were brilliant!! Kids club and evening entertainment were good too! :-) Animation Team made our holiday, our 2 year old and 9 year old played, danced, and laughed hard the whole holiday! :-)!! I would highly recommend this hotel to anyone wishing to listen... As everyone is polite, friendly, and welcoming.... I stayed for 2 weeks as felt like part of the fun club family!! ;-) Adil the Thompson rep was brilliant too!! Helpful for the excursions... Cascades ( waterfall) is recommended :-) Adil helped with getting liquid paracetamol for my baby and drove and picked this up himself :-)
All other hotel staff were helpful and friendly :-)
Only downfall is after two weeks the food is very samey! But it's cooked well and a very big selection :-)

Thankyou for such a wonderful time!! And please complement the Animation Team :-)

  • Stayed: May 2014
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1  Thank Kmatthews85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA-Guest-Relation, Responsable relations clients at LABRANDA Aqua Fun Marrakech, responded to this reviewResponded 19 May 2014

Dear Kmattews ,
I would like sincerely to thank you for your positive words about your holidays at our hotel .
We are glad to know that you did enjoyed your stay with all the facilities especially the animation .
Thank you as well as for your compliments regarding the hotel, its facilities and the staff .
We will share your valuable feed back wiithin our whole team .

We look forward to welcome you back &
Iwill pass on your compliments to all staff of the hotel and the animation team .
See you very soon for another amazing and a fansatsic stay at Aqua .

Cordially .

Nora Errahili.
Guest Relation Manager
Aqua Fun Marrakech.

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Reviewed 11 May 2014

Went for a week beginning of may. Hotel reception were really helpful. Entertainment team well they were the best I had encountered especially pipo, billy,kiki whom should do aqua aerobics everyday she was really good and rehab. Entertainment all day and night excellent. Food OK and drinks all proper makes like coke Schweppes's. Aqua park the best. Always sunbeds not having to get up silly hours to get one. First choice rep extremely helpful. Rooms clean and large with sliding door for separate room for my teenage daughter. Would highly recommend this hotel. But not if u only eat English food cos only chips at lunch time but hardly any English food. We ate everything from morrocan to Asian loved it!!!

Room Tip: Any block all good
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  • Stayed: May 2014, travelled with family
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1  Thank DonnaWilcox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA-Guest-Relation, Responsable relations clients at LABRANDA Aqua Fun Marrakech, responded to this reviewResponded 13 May 2014

Dear Donnawilc ,

Thank you for your kind review .
We would like to sincerely thank you for taking time no note your impressions with us at the aqua fun .
Kindly know that your appreciations means a lot of importance and that we shared with grat pleausure your feedback with all our team .
We ensure you dear guest that we will continue to do utmost to ensure you always have a great stay .
we look forward to welcome you very soon at the Aqua fun for a new great experience .

Kind Regards.
Nora Errahili.
Responable Relations Clients.

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Reviewed 10 May 2014 via mobile

I am writing a review again after 2 months of being there. We went there with or 2 year old daughter for 6 days and I must say she still remembers the place. She wakes up with the songs and videos of mini disco. She tells me "Mummy I want togo to Yaya" Mickey mouse club and animation team especially her favourite Yaya were really pleasant and fun to talk to. The team was amazing. Everyday new entertainment n fun n games.

Good rooms. We were allocated a room at far end from restaurant but on request they changed it for us on 2 occasion. However, heating is the problem in the rooms. As it gets cold in the night one needs proper heating.

Food was average as us being vegetarians we do nor have much choice. But, chef there catered for us specially. It was a very good gesture from them to make us special food everyday.

Overall, a good holiday but will go there again only for animation team.

Stayed: March 2014, travelled with family
Thank Shraddha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA-Guest-Relation, Responsable relations clients at LABRANDA Aqua Fun Marrakech, responded to this reviewResponded 15 May 2014

Dear Shraddha ,

Thank you for your kind comment on Tripadvisor .
We would like to sincerely thank you for taking time to note your impressions with The Aqua Fun Club.
Your feed back as well as your comments mean a lot of & we share it with all aqua fun team with a great pleasure .
Kindly be ensured dear guest that we will not spare any efforts to offer you the best service and to expect and even anticipate all your needs.
We look forward to welcome you in the near future for another amazing and unforgettable stay as you said .
Please do not hesitate to contact me via my direct email for any matter (graquafun@pickalbatros-morocco.com) Iam Nora The responsable of Guest Relation.

Cordially
Nora Errahili.

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Reviewed 3 May 2014

The hotel itself is absolutely stunning. The grounds are immaculate and there are always gardeners working. There are 6 swimming pools not including the aqua park. These 6 swimming pools are great for swimming, lovely long lengths, they are purely for the hotel residents. There is also an Aquapark on the site which has some great slides and very well supervised. However make sure you wear waterproof shoes on the slides as the walkways up to them and the stairs get very hot and burn your feet!

The food was reasonable, I am quite a picky eater and could always find something. There are really only 2 restaurants as the Asian, Tagine and Moroccan restaurant are in the same room and just cordoned off at lunch.This is the more traditional restaurant which serves moroccan food and several curries. The other restaurant is the Meditteranean which serves pizza, pasta and salads. Breakfast is the same in both restaurants.

The room we had was huge, right by the pool. Contrary to other views our room was spotless, however we did keep running out of toilet roll as they do not put a spare roll in the room. But this seemed standard for some reason.

The only little gripe really is the lack of evening entertainment. There is a childrens' disco at 9pm and then more music at 11pm. There was one show while we were there. Several people came with snakes! However they were more like earthworms, very small. They also wanted a tip if you took a picture of them and get quite upset when no money was forthcoming.

The hotel is a good 20-30 minutes drive from the centre with nothing at all near the hotel. We did go into the souk once but were constantly pestered by guides. We denied them all and wandered round the souk on our own and felt quite safe, if a little intimidating. There wasn't much in the way of genuine keepsakes to buy save for earthenware. But haggle hard, they expect it.

We booked some trips through the hotel and thoroughly enjoyed these. However they might take you to a spice shop or two that their families own. Their prices are much more expensive than the souk so don't be taken in and feel guilty about not buying anything.

I think that 1 week is enough here, purely for the lovely hotel, any more and you might go stir crazy.

One criticism though - the reception staff are not helpful and friendly at all. Nora who sits at the Guest Relations Desk and not reception, is lovely though. So go to her with any problems.

  • Stayed: August 2013, travelled as a couple
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3  Thank dancerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA-Guest-Relation, Responsable relations clients at LABRANDA Aqua Fun Marrakech, responded to this reviewResponded 8 May 2014

Dear Guest ,

First of all we thank you for your interst in our Aqua Fun Hotel and many thanks for taking time to note your impressions with us.
We are very pleased to know you have been satisfied by our prestations.
We value your feed back which is very precious to us as it help us to improve the quality of our service and to better manage our buisness .
We owe you over lasting gratitude and we look forward to welcome you in the near future so as to meet all your expectations.
Best Regards.
Mrs Nora Errahili.
Guest Relation Manager.

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Reviewed 3 May 2014

Food was great, I was spoilt for choice even though I'm a picky eater. The Hotel room was okay, clean and spacious also had a safe and a baloney not the best I've stayed in but I was hardly indoors. View was amazing could see the Berber mountains in the back ground. Enough to do and keep entertained... the Slides are great and don't worry if ur not a strong swimmer its still manageable, not a lot of rides for under 8 but still worth it. Pools clean and lots of choices.

Visited the Spa here as well... it was an experience =/

the animation team were very friendly and inviting, made every event absolutely fun and the shows they put on terrific... big up billy boy and his gymnastic flips on my last night. Don't worry if u have no kids you can still have a blast find the animation team and your sorted... fitness, fun, game and loads of laughs.

i would definitely go back with other family members or even friends its perfect for just having FUN!!!

  • Stayed: April 2014, travelled with family
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1  Thank CaribbeanQueen284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORA-Guest-Relation, Responsable relations clients at LABRANDA Aqua Fun Marrakech, responded to this reviewResponded 8 May 2014

Dear Caribean ,

Thank you very much for sharing your nice experience with us at the Aqua Fun .
Thank you for reviewing our hotel positively as you did we owe you over lasting gratitude.
It's a big pleasure to read that you had a brillant holiday and enjoyable time with us and you did appreciate our quality of service provided by our associates.
we look forward to offering us an opportunity to welcome you in the near future so as to succeed to anticipate all your expectaions.
Best Regards .

Mrs Nora Errahili.
Guest Relation Manager.

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Additional Information about LABRANDA Aqua Fun Marrakech

Address: Km 18 Route de L'Ourika, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#72 Spa Hotel in Marrakech
#92 Family Hotel in Marrakech
#94 Luxury Hotel in Marrakech
Price Range: £68 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LABRANDA Aqua Fun Marrakech 4*
Number of rooms: 252
Official Description (provided by the hotel):
The LABRANDA Aqua Fun Club overlooks the Atlas Mountains and is built on 5 hectares of land surrounded by shady olive trees, just 15 minutes from the city center and features magnificent views over the Atlas mountains. It features 16 pool and 2 heated indoor pools and the largest water park in Marrakech. Each air-conditioned room has a modern design and feature a private balcony. The rooms are equipped with a seating area with satellite TV. A buffet breakfast is provided each morning and all guests receive a mint tea upon arrival. The restaurant serves traditional Moroccan and International cuisine. Guests can also enjoy a drink at the bar and have a night out at the private night club. The hotel also offers a tennis court, a beauty salon and a well being center. Also available is a kid's club and free WiFi access in the 24-hour reception. Free private parking is provided. This resort is located 18 km from the Marrakesh Airport. ... more   less 
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Also Known As:
Pickalbatros Aqua Fun Club Hotel Marrakech

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