My man & I stayed for a 4 night all inclusive break booked with Broadway travel in August of this year. The hotel had some lovely architectural features, and rooms were large and clean. Sadly our balcony opened onto the back of the hotel with no view. Certainly not a balcony to sit out on, as no sun at back of hotel. However, being all -inclusive gave you access to one restaurant only, where the food was nothing more than OK-main problem being temperature of food was not hot enough. As part of the all inclusive deal this gave you access to one evening in the Morrocan restaurant. This was the biggest disappointment of all- we had hoped that this would be th highlight of our break, instead of which we both suffered chronic food poisoning which lasted 4 weeks on our return. The displayed menu looked lovely, however, all-inclusive guests were handed a very basic menu-choice of fish or chicken. The food was certainly not cooked in a tagine-very scrawny chicken legs were barely oven cooked, then placed in a tagine for service smothered in a gruel like"Minestrone soup". I ate only 1 spoonful - it was putrid! No side vegetables-starter was equally gross-choice of Morroccan salad (very basic) or a broth-like soup, which was also putrid, and was used to serve the chicken tagine with for main course. Dessert were local cakes/biscuits, which were pretty gross. In spite of having eaten only one mouthful of the chicken, both of us were ill with food poisoning for nearly a month on return to England, and both of us had to go the our GP. Overall service was sadly lacking - I know that it was Ramadan, but it was blatantly obvious that generally they resented the western tourists. Also as all inclusive this gave you access to one bar only. There was a lovely pool swim up bar, but this was never opened while we were there. Also unless you got up before 6.00am, it was virtually impossible to get a sunbed around the pool, and there were nowhere near enough.
I had already paid for my 30 year old son & his new wife to visit same hotel in October, and am pleased to say that they had a totally different experience - probably as it was out of season there were far fewer guests. They took our advice & didn't eat in the Morrroccan restaurant, and generally had a lovely stay. As for myself and man- we would have no desire to go back to this hotel, however good value it may represent.
- Also Known As:
- Club Albatros Hotel Marrakech