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“A tranquil paradise of a hotel (Riad) in the heart of a busy city.”

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Riad Charme d'Orient
Ranked #9 of 1,193 Marrakech B&B and Inns
Certificate of Excellence
Reviewed 3 August 2013 via mobile

I can't fault this hotel the service is very personable, from the moment you arrive at the airport in Marrakech. Service from all staff was excellent, they couldn't help enough, local knowledge and advice is great! The room was of exemplary standard and with original features its the ideal room for two. Quality is through the roof within all aspects of the riad (hotel).

  • Stayed: March 2013
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Thank Local_Boy_Cwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 - 147 of 390 reviews

Reviewed 30 July 2013

+ location (in south medina - in a beautiful tiny street)
+ wonderful room with a passion for details – every rooms is designed differently
+ very clean
+ breakfast with homemade bread on the roof terrace
+ free WIFI
+ even a small pool is in the yard of the riad
+ excellent service
It’s a beautiful place to stay in Marrakech. It’s clean, tastefully designed and the staff is friendly and pleasant. I fully recommend this riad.

  • Stayed: July 2013, travelled as a couple
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Thank 2_t_i_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

There is much to say about this Riad, but most of it has already been said.
My many pre-booking emails were answered promptly by Laurence and after requesting a quiet room she suggested we take the Abdelhadi room, which is in the corner on the upper floor. Great choice! The room was very big with a small sitting area as well as the bed with crisp white mongrammed sheets. The décor was beautiful. There was a large "Moroccan style" bathroom with large walk-in shower and complimentary toiletries, huge bath towels and fluffy robes. The Riad is spotless throughout.
Our room-rate included free pick-up from the airport and breakfast. Breakfast was served on the roof-top terrace by the friendly staff. Although the breakfast is normally bread/cake/jams/juice and sweet Moroccan dishes Laurence made a special arrangement for my husband's dietary needs. The transport was waiting for us at the airport even though our flight from Barcelona was approx. 45 mins late.
The Riad is beautifully decorated throughout with lots of lovely things and lots of colour. There is a small "pool" in the courtyard. Although it was unusually hot when we were there - 41 degrees!!! the pool was too cold for a swim but excellent for dipping your feet in to cool down.
The 3 staff members employed here are delightful. They are friendly and obliging. We ate in the Riad two nights as we had been out all day on tours. Laurence asked what we would like both times and dinner was served on the rooftop by Said. We had an absolutely delicious lamb tangia one night and then a chicken tagine. The prices were very reasonable and you can buy wine, which unfortunately we didn't find out until the last day Wine prices were also reasonable.
The Riad is in a quiet location, approx. 10 mins walk to the Jemma el Fna. The Saadian Tombs and the Bahia Palace are also close by.
Laurence spent a long time with me going through our sightseeing requirements. She was extremely helpful suggesting the Three Valleys full day tour as well as our request for a day in Essaouira. Transport was booked through her and the prices were very reasonable. She also booked a private car/driver for our transfer back to Casablanca airport for our flight.She drew maps for how to get to the money-changer and gave suggestions for places for dinner and maps how to get there. The service she provides goes far beyond anything you would get in a hotel.
There was nothing not to like about our stay here and we would definitely return if visiting Marrakech again. We would recommend also to anyone who wants an "authentic" stay in Marrakech with great personalized service at an excellent price.

  • Stayed: June 2013, travelled as a couple
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1  Thank evertravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2013

Everything has already been said and I can only confirm it. This Riad is p-e-r-f-e-c-t-i-o-n !
Not only does it look like a little piece of heaven, but it truly is, for real ! The style, the quality (of everything, from bed sheets to breakfast and dinner !), the cleanliness (this must be the cleanest hotel I've ever stayed in), the service... Honestly, I don't think I could have been better anywhere else, and I wonder if I'll ever be ! All of this for an incredible quality/price ratio.
Congratulations to Laurence who lets her hosts get a taste of paradise and best regards to Said, with whom we had very fun and interesting conversations. He will certainly keep you entertained !
Would I ever go back to this place ? I would do in a heart bit for sure !!!

  • Stayed: June 2013, travelled as a couple
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1  Thank Alessia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2013

From the moment we arrived until the very early breakfast on the day we had to leave it was so wonderful !!

The Staff can't be more friendly and helpful ! They even made a nice breakfast for us on the day we left around 05:00 in the morning..

The Riad itself is very nice and spotless, located in a small street close to Jemaa el Fna ( +- 10 Minutes walk ) central located for all the things you want to see in Marrakech.
The Rooftop is nice to relax and to have breakfast..

Overall this Riad is perfect with the most friendly staff !! I will definatly come back !

  • Stayed: June 2013, travelled as a couple
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Thank Spike24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2013

The Riad has a very good and calm location - around 10 minutes walk to Jemma el Fna and 5 minutes to Saadian Thombs and Les Bains de Marrakech. We were lucky to be accomodated in Moulay Ahmed room - the deco is amazing and the bathroom is spacious and lovely. The breakfast is fresh and delicious. The hosts Laurence and Alain are extremly helpful and try to make you feel like at home. They can help you to arrange excursion, book the table at a restaurant or suggest activities while staying in Marrakesh. The Riad is quiet and clean and after all the craziness during the day you will find your oasis there.

  • Stayed: May 2013, travelled as a couple
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Thank Karolina66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2013

my wife and I stayed here for a few days recently and thoroughly enjoyed our trip and the entire Marrakech experience, thanks in no small part to Laurence (and her fantastic staff). the riad is beautiful, spotlessly clean, and a wonderfully tranquil oasis amid the intensity of the medina. also, and everything Laurence recommended we thoroughly enjoyed - don't skip breakfast and check out the bains de Marrakech for a hamman. highly recommended.

  • Stayed: April 2013, travelled as a couple
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1  Thank e_mac19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Charme d'Orient

Address: Touareg Street 61, Ksibet N'Hass, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #9 of 1,193 B&Bs / Inns in Marrakech
Price Range: £59 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riad Charme d'Orient 4*
Number of rooms: 7
Official Description (provided by the hotel):
The Riad «Charme d'Orient» is situated in the heart of the beautiful Marrakech Kasbah quarter. You will be received in pure Arab-Andalusian style after its restoration in subtle harmony between tradition and comfort, and surrounded by a noble and charming atmosphere. It is especially well located close to the Saadian Tombs, the palaces of El Badi and La Bahia, and the famous Djeema El Fna Square. Therefore, the Riad has many appealing features to seduce you, and play its full charm on you! Laurence & Alain and all the staff are looking forward to welcoming you and sharing our enthousiasm with you, together with our friendly staff, any time of the year to make your stay unforgettable. ... more   less 
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