I spent a long weekend here and I was a little concerned after reading the negative reviews, however don't let this put you off. I was in room 20 which was wonderful and I loved the decor. The room was spotless and the cleaners did a great job everyday; they even folded our clothes that we left slumped on the sofa.
Staff are wonderful and very helpful.
There are three pools but they are very shallow, the one in the spa is heated so that's particularly nice if you are travelling there during the cooler months. The one of the roof has a great view of the Atlas mountains.
Our shower on the last day did not have hot water, after we brought this up with management it was fixed within an hour.
I agree with many other reviewers that the breakfast is not great, not enough fruit etc and food that looks like its been out all week, but there is a chef making eggs on request which is a nice touch.
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