For the price we got it, the hotel was a lot better than expected. The room was lovely, perfectly clean and nice and cool after a long day in the African sun.
All the staff were at very least pleasant, although many remembered our names and greeted us warmly. Those at reception were always happy to help with anything, from expected taxi prices to translation for transport arrangements.
The hotel is in the "new bit" of town which can mean many of the sights and places to visit are quite a walk away, but we found this quite nice to have a little separation from the hustle, bustle and madness that is the old city. Being able to wander to a supermarket ,and feel as relaxed as you can in a city such as Marrakech, without hassle from the shop owners and snake charmers was greatly appreciated after a day of hard negotiation.
The traditional Moroccan restaurant behind the pool bar is a must, although more expensive per course than a whole meal you could have in the medina, the food was exquisite and our waiter was our new best friend by the end of the holiday.
The only complaints that we could make were that the towels were a little holey and our key card refused to work on several occasions. It would have been nice to have a safe, for peace of mind, but we dealt with that, preferring to carry everything with us. But apart from that the hotel was everything we needed: clean, safe and friendly, a perfect base for a busy place like Marrakech.
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