Wow! This hotel is stunning. I cannot understand how or why people have made the complaints they have on here. Please don't let those reviews put you off coming here.
The hotel and grounds themselves are very well maintained and beautiful. Lush and green gardens jasmine scented reception and super comfortable bedrooms in 2storey blocks.
The staff could not have been more helpful and were all polite and friendly. Any issues we did have were very quickly resolved by Hala in reception, including the sunbed issue. (Hotel policy if beds are reserved but not occupied within the hour you are well within your rights to remove the towels so you can use them.....which we did)
The shuttle free bus into town was easy to book and we could reserve the places we needed days in advance for the length of our stay.
We were only booked on a b&b basis and breakfast was very good. All the usual stuff, fresh and plentiful. Staff were attentive.
The hotel is about @ 15 min drive into the Medina and its a perfect paradise for a relaxing stay.
I travel the world with my job and stay in many wonderful places. I can honestly say that this hotel is right up there with my favourites. We got such and amazing deal to come here and had a wonderful time. I would not hesitate to come back.
Many thanks to all the staff at this wonderful hotel.
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