Looking at various negative and positive feedback, we made our decision to stay at Pullman Marrakech hotel. To be fair, this was probably one of the best hotels with good reviews at a reasonable price. My husband and I went beginning of October 2013 for a week, and we really enjoyed our stay, we found the hotel to be lovely clean, relaxing and excellent value for money. They had really nice lounging area by the pool with live entertainments.
We booked half board however, I personally was not too keen on dinner and lunch, I found the dinner was very traditional more than anything and was not up to a 5* standard however, the break fast was excellent we did not miss one day!!!!!!!!!. The best thing I found about this hotel was that the staffs were ever so friendly and helpful, from the manager to the receptionists and also the porters, cleaners and those serving in the bar. All of them were ready to help even in the late evenings and we are very grateful to them for their hospitality. I found the ladies at the spa not very friendly but this was probably due to language barrier and may be they should recruit more english speakers. The hotel and its grounds are maintained to a very high standard with beautiful greeneries all around.
There was a mistake with the room we first got as they gave us a standard room whilst we booked a deluxe, but the manager (MR ALADIN) was happy to change it for us. The manager was very accommodating and happy to take any feedback.
Taxi's were available most of the time, we used to take free hotel shuttle while going town centre and return by taxi which costs roughly around 100-150.
We found the beds by the pool full most of the time, you have to reserve before breakfast.
Overall, we had a pleasant stay and would love to go again. Mr Aladin has promised us to anticipate a beautiful surprise so cant wait :):):)........................
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