Just returned from four days at the Palais Namaskar and although I pretty much could have been anywhere, this is not because the place was not distinctive, but because it was so perfect that we had no inclination whatsoever to venture into Marrakech (the one time we did, we had a mediocre, over-priced meal, but that's for another review...).
Palais Namaskar really feels like an oasis, as the dusty drive and bumpy road did leave us wondering where the hell we were going, but once inside, all else is forgotten. The gardens are beautifully maintained, with winding paths and hammocks and loungers scattered around, the main pool is clean and cooling, and our room was faultless. Super soft sheets, fluffy towels, Bulgari toiletries, a great hair drier (a real rarity, even in expensive places!), complementary flip-flops, very attentive room-service, not to mention the other little touches that made such a difference - every hour or so waiters walk around offering chilled wet towels for cooling down by the pool (very welcome when the heat is so strong), complementary lemon sorbets were handed out for the same purpose, on Friday there were cocktails laid on on the roof terrace, from where you can see the sun setting and the lights of the Medinah in the distance. etc etc etc. The staff could not have been more helpful, and our breakfast waiter Khalid deserves a special mention for his attentive, discreet, but genuinely warm service throughout our stay. It is a new hotel, and some small things can still be ironed out, but when we mentioned them to staff, they seemed to genuinely welcome the feedback and I am confident they will be acting on it. I very much hope I will be back, and I also very much hope the hotel grows into the success it deserves to be.
- Official Description (provided by the hotel):
- More than a hotel, Palais Namaskar, nestled in the heart of a magnificent park of more than 5 hectares, is a real destination. Between the Atlas Mountains and the mysterious Djebilet hills, the hotel offers its guests a space and unlimited freedom for unforgettable experiences. ... more less
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