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“Beautiful but pricey”
Review of Selman Marrakech

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Selman Marrakech
Ranked #45 of 499 Hotels in Marrakech
Certificate of Excellence
Denver, Colorado
Level 1 Contributor
3 reviews
“Beautiful but pricey”
Reviewed 22 October 2013

We stayed at the Selman for a family wedding. The room and the grounds were amazing. It was definitely an oasis from the mayhem of downtown Marrakesh/square. My only critique is that for a 4-star hotel and for how pricey it was, I would've expected customer service to be a bit better. At breakfast, sometimes we had to ask for a fork 5 times from 3 different waiters and still wait 10 minutes for it to come. Also, there is no market/store in the hotel or nearby, and they charge you an arm and a leg for food and water. While the food at the Moroccan restaurant was good, room service and food at the pavilion was mediocre at best and exorbitantly expensive -- a meager veggie panini sandwich was 200 dirhams! Overall, a great place for a destination wedding and if you want an upscale resort.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ramblingbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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394 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Calgary, Canada
1 review
Reviewed 21 October 2013

Grounds, decor, ambiance all PERFECT. Service in restaurants very slow but that's typical of Moroccan service. Twice a day maid service in the rooms was icing on the cake! For the most part, staff was courteous and accommodating. Taxi prices can fluctuate from market to hotel anywhere from 70 to 150 dirhams. Negotiate well. Taxi drivers are willing to offer better prices to men and seem to like to gouge women! A very pleasant experience at the Selman.

Room Tip: We had a twin bedded room on the second floor. Very spacious with three large closets and nice bath...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank julie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SelmanMarrakech, Responsable relations publiques at Selman Marrakech, responded to this review, 20 January 2014
Google Translation
Chère Madame,

Nous tenons à vous remercier d’avoir pris le temps de nous transmettre vos impressions et nous vous remercions pour vos commentaires élogieux et sincères recommandations.

Dans l’attente du plaisir de vous accueillir prochainement au Selman Marrakech, nous vous prions d’agréer, Madame, nos sincères salutations.

Selman Marrakech
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2013 via mobile

We stayed at the Selman for a family wedding. The hotel is absolutely beautiful - we had a first floor bedroom, which was clean and spacious. It even had a large balcony terrace. My family also stayed in the larger riads - they were stunning to say the least.

Most of the staff was friendly and helpful. They allowed me to print my airline boarding passes at reception, which was very helpful for my departure as the airline charges excessively if you don't do this yourself. Some of the staff had poor English but I found this to be common at all the places we visited in Morocco.

The location of the hotel is 15 minutes away from the medina market place. You shouldn't have to pay more than 80-100 dirhams to get there.

Room service food was average and severely overpriced. Buy water and other essentials in the market place to save money.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monaco-Ville, Monaco
2 reviews
Reviewed 3 October 2013

You feel right at home once you step in into this luxurious hotel. The Selman is beautifully decorated in a Moroccan style and finished to perfection. A pure jewel! Once you exit the lobby onto the terrace you will have this amazing view of a never ending pool with lounge chairs and queen size lounge beds on each sides. The spa is a must to get a full Marrakech treatment. Dont forget to visit the horses, they are majestic. If you can stay in one of the riads suites, dont hesitate! They are truly magnificent and have their own pool and garden; quite magical and very romantic. I look forward to my next stay!

Room Tip: The riads are a must! If not all rooms are comfy and spacious.
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  • Stayed September 2013, travelled with friends
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Helpful?
Thank Fiona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SelmanMarrakech, General Manager at Selman Marrakech, responded to this review, 7 October 2013
Dear Fiona
I would simply like to thank you for these words of praise and for your generous support through Trip Advisor.
I am delighted that your saty with us was perfect and hope to have the pleasure of welcoming you once again to Selman Marrakech.
Warm regards,
Christian Langlade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 June 2013

As long as you are aware that you are 15 mins by taxi from everywhere and the local area outside the hotel is ugly then this place is a perfect luxurious retreat from everything. The grounds are absolutely stunning and beautifully kept and the Garcia designed hotel is really plush though be aware it is dark marble and high fashion not simple Riad style. The rooms are perfect, great size and insanely comfy beds - we snoozed and lazed in the sun by the enormous pool ( beware its unheated). There were few guests so tranquility was ensured as opposed to the mamounia which when we went for a drink, seemed like Disney in comparison, full of hordes of naff tourists.
We found the service prompt attentive and helpful and the massage was great. Food wise we ate out most nights as the vast grand dining rooms is not the most relaxing, though one evening we had room service on the terrace which was lovely.
In summary, if you are seeking tranquil high luxury we highly highly recommend this gorgeous place

Room Tip: Worth getting an upstairs room for the fab view
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  • Stayed June 2013, travelled as a couple
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Helpful?
1 Thank AlikiCurrimjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SelmanMarrakech, General Manager at Selman Marrakech, responded to this review, 29 August 2013
Thank you for taking the time to post your comments on Selman Marrakech.
We are delighted that you had such a special time with us and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level 6 Contributor
142 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 4 June 2013 via mobile

They were still in "soft opening" when I stayed there, but apart from a few flaws regarding the service, the property is very impressive in terms of opulence and size. From the basic category you already have Jr Suite sized rooms, very well decorated in Morrocan style with a gorgeous bathroom and excellent amenities.
Spread throughout the property you notice very sophisticated antiques and other fancy furniture items, not to mention the rich fabrics and chandeliers. Very, very beautiful hotel! The swimming pool is a big plus and must be excellent during warmer months - it has impressive 80m long and looks really nice.
The only downside would be the location, as it's not near the city center or the medina. Whatever you want to do you will need a taxi.

Stayed November 2012, travelled on business
Helpful?
Thank Cadi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SelmanMarrakech, Responsable relations publiques at Selman Marrakech, responded to this review, 20 January 2014
Dear Sir,

Thank you for taking the time to post your comments on Selman, Marrakech –
we are delighted that you had such a special time with us and we look
forward to welcoming you back soon.

Best Regards

Selman Marrakech
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 5 Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 3 May 2013

Chic, Elegant and super cool. very Hotel Costes just outside Marrakech. The pool seems to go on forever and the Stallions parading around the hotel (horses i mean) are truly spectacular. The staff are attentive and polite and the layout is perfect.

Room Tip: Ask for a Junior suite on the ground flow overlooking the pool. but close to the hotel otherwise its...
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  • Stayed April 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank SimonLiebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SelmanMarrakech, Directeur général at Selman Marrakech, responded to this review, 7 May 2013
Dear Mr Liebel,

Many thanks for reviewing your recent stay at Selman Marrakech.
We are delighted to hear your positive feedback and kind words about our hotel and staff.
We hope you will visit us again soon.

Warm Regards,

Selman Marrakech
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Selman Marrakech

Property: Selman Marrakech
Address: Km 5, Route d'Amizmiz, Marrakech 40160, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 499 Hotels in Marrakech
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Selman Marrakech 5*
Number of rooms: 60
Official Description (provided by the hotel):
At the foot of the Atlas Mountains, Selman Marrakech, a palace of distinct, designed by Jacques Garcia Selman Marrakech seduces with its timeless harmony. The property offers 55 rooms and suites and 5 private riads with a private swimming pool and butler service, meticulously executed. Selman Marrakech also feature the longest heatable swimming pool of 80m long, 3 restaurants, "Le Selman," a luxury fine dining with an international menu, "Le Pavillon," specializing in Mediterranean-inspired dishes with views of the hotel's Arabian horses and "Assyl", an authentic Moroccan restaurant. Precious moments are embodied in the presence of the beautiful thoroughbred Arabian horses. There are views of the horses from the terraces and the gardens where one can admire the equine ballet. Selman Marrakech's spa, Espace Vitalité Chenot is a tribute to oriental wellbeing. The Spa offers treatments using the specific and unique Chenot Method. Moments of pure grace add to the perfection of this timeless experience. ... more   less 
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